Food Servers, Nonrestaurant

Job Zone

Job Zone 1-2: Very Little to Some Preparation Needed

Usually requires a high school diploma or GED, though some occupations may not.

Job Zones group occupations into one of five categories based on the education, experience, and training typically needed to perform them.

Tasks

Specific duties and responsibilities regularly performed in this occupation.

Place food servings on plates or trays according to orders or instructions.96
Clean or sterilize dishes, kitchen utensils, equipment, or facilities.95
Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.94
Examine trays to ensure that they contain required items.92
Load trays with accessories, such as eating utensils, napkins, or condiments.91
Take food orders and relay orders to kitchens or serving counters so they can be filled.89
Total checks, present them to customers, and accept payment for services.88
Monitor food preparation or serving techniques to ensure that proper procedures are followed.87
Remove trays and stack dishes for return to kitchen after meals are finished.87
Carry food, silverware, or linen on trays or use carts to carry trays.85
Record amounts and types of special food items served to customers.83
Stock service stations with items, such as ice, napkins, or straws.82

Show all 14 →

Prepare food items, such as sandwiches, salads, soups, or beverages.81
Determine where patients or patrons would like to eat their meals and help them get situated.79

Skills

Developed capacities that facilitate learning or the more rapid acquisition of knowledge.

Active Listening50
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation50
Actively looking for ways to help people.
Speaking50
Talking to others to convey information effectively.
Coordination47
Adjusting actions in relation to others' actions.
Critical Thinking47
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Reading Comprehension47
Understanding written sentences and paragraphs in work-related documents.
Social Perceptiveness47
Being aware of others' reactions and understanding why they react as they do.
Time Management47
Managing one's own time and the time of others.
Judgment and Decision Making44
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring44
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Management of Personnel Resources31
Motivating, developing, and directing people as they work, identifying the best people for the job.
Complex Problem Solving28
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Show all 35 →

Instructing28
Teaching others how to do something.
Negotiation28
Bringing others together and trying to reconcile differences.
Operations Monitoring28
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Persuasion28
Persuading others to change their minds or behavior.
Quality Control Analysis28
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Active Learning25
Understanding the implications of new information for both current and future problem-solving and decision-making.
Learning Strategies25
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Mathematics25
Using mathematics to solve problems.
Operation and Control25
Controlling operations of equipment or systems.
Systems Analysis25
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Systems Evaluation25
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Troubleshooting25
Determining causes of operating errors and deciding what to do about it.
Writing25
Communicating effectively in writing as appropriate for the needs of the audience.
Management of Financial Resources22
Determining how money will be spent to get the work done, and accounting for these expenditures.
Management of Material Resources22
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Technology Design19
Generating or adapting equipment and technology to serve user needs.
Operations Analysis13
Analyzing needs and product requirements to create a design.
Equipment Maintenance3
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Equipment Selection3
Determining the kind of tools and equipment needed to do a job.
Programming3
Writing computer programs for various purposes.
Installation0
Installing equipment, machines, wiring, or programs to meet specifications.
Repairing0
Repairing machines or systems using the needed tools.
Science0
Using scientific rules and methods to solve problems.

Knowledge

Organized sets of principles and facts that apply in general domains.

Customer and Personal Service66
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language66
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Food Production50
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Administration and Management49
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Education and Training47
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Public Safety and Security47
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Mathematics44
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Psychology38
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Law and Government34
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Administrative33
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Computers and Electronics33
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Production and Processing32
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Show all 33 →

Telecommunications32
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Communications and Media31
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Economics and Accounting31
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Personnel and Human Resources29
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Chemistry27
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Medicine and Dentistry27
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Sales and Marketing26
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Mechanical25
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Sociology and Anthropology22
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Design19
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Engineering and Technology19
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Biology18
Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Therapy and Counseling17
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Building and Construction15
Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Foreign Language15
Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Philosophy and Theology14
Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Physics14
Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Transportation14
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Geography13
Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
History and Archeology7
Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Fine Arts5
Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

Abilities

Enduring attributes of the individual that influence performance.

Oral Comprehension63
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Near Vision53
The ability to see details at close range (within a few feet of the observer).
Oral Expression53
The ability to communicate information and ideas in speaking so others will understand.
Selective Attention50
The ability to concentrate on a task over a period of time without being distracted.
Speech Clarity50
The ability to speak clearly so others can understand you.
Speech Recognition50
The ability to identify and understand the speech of another person.
Arm-Hand Steadiness47
The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Deductive Reasoning47
The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning47
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Information Ordering47
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Manual Dexterity47
The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Problem Sensitivity47
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Show all 52 →

Trunk Strength47
The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
Written Comprehension44
The ability to read and understand information and ideas presented in writing.
Far Vision41
The ability to see details at a distance.
Written Expression38
The ability to communicate information and ideas in writing so others will understand.
Extent Flexibility35
The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Gross Body Coordination35
The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
Gross Body Equilibrium35
The ability to keep or regain your body balance or stay upright when in an unstable position.
Static Strength35
The ability to exert maximum muscle force to lift, push, pull, or carry objects.
Category Flexibility31
The ability to generate or use different sets of rules for combining or grouping things in different ways.
Finger Dexterity31
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
Multilimb Coordination31
The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
Stamina31
The ability to exert yourself physically over long periods of time without getting winded or out of breath.
Time Sharing31
The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
Auditory Attention28
The ability to focus on a single source of sound in the presence of other distracting sounds.
Dynamic Strength28
The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
Flexibility of Closure28
The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Memorization28
The ability to remember information such as words, numbers, pictures, and procedures.
Number Facility28
The ability to add, subtract, multiply, or divide quickly and correctly.
Perceptual Speed28
The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
Visual Color Discrimination28
The ability to match or detect differences between colors, including shades of color and brightness.
Visualization28
The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
Control Precision25
The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
Depth Perception25
The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
Fluency of Ideas25
The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Hearing Sensitivity25
The ability to detect or tell the differences between sounds that vary in pitch and loudness.
Mathematical Reasoning25
The ability to choose the right mathematical methods or formulas to solve a problem.
Originality25
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Rate Control25
The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
Reaction Time25
The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
Speed of Closure25
The ability to quickly make sense of, combine, and organize information into meaningful patterns.
Wrist-Finger Speed22
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Speed of Limb Movement19
The ability to quickly move the arms and legs.
Response Orientation16
The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
Spatial Orientation13
The ability to know your location in relation to the environment or to know where other objects are in relation to you.
Explosive Strength10
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
Dynamic Flexibility0
The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
Glare Sensitivity0
The ability to see objects in the presence of a glare or bright lighting.
Night Vision0
The ability to see under low-light conditions.
Peripheral Vision0
The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
Sound Localization0
The ability to tell the direction from which a sound originated.

Work Activities

General types of job behaviors occurring on multiple jobs.

Identifying Objects, Actions, and Events85
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Getting Information82
Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing for or Working Directly with the Public77
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Performing General Physical Activities73
Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
Communicating with Supervisors, Peers, or Subordinates71
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Handling and Moving Objects70
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Assisting and Caring for Others66
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Establishing and Maintaining Interpersonal Relationships61
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Making Decisions and Solving Problems58
Analyzing information and evaluating results to choose the best solution and solve problems.
Monitoring Processes, Materials, or Surroundings58
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Organizing, Planning, and Prioritizing Work58
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Inspecting Equipment, Structures, or Materials57
Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Show all 41 →

Training and Teaching Others56
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Coaching and Developing Others55
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Communicating with People Outside the Organization55
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Resolving Conflicts and Negotiating with Others55
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Analyzing Data or Information54
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Evaluating Information to Determine Compliance with Standards54
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Processing Information54
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Controlling Machines and Processes52
Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
Judging the Qualities of Objects, Services, or People52
Assessing the value, importance, or quality of things or people.
Coordinating the Work and Activities of Others48
Getting members of a group to work together to accomplish tasks.
Monitoring and Controlling Resources48
Monitoring and controlling resources and overseeing the spending of money.
Updating and Using Relevant Knowledge48
Keeping up-to-date technically and applying new knowledge to your job.
Documenting/Recording Information45
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Guiding, Directing, and Motivating Subordinates45
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Working with Computers45
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Developing and Building Teams43
Encouraging and building mutual trust, respect, and cooperation among team members.
Providing Consultation and Advice to Others42
Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
Thinking Creatively42
Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Interpreting the Meaning of Information for Others37
Translating or explaining what information means and how it can be used.
Estimating the Quantifiable Characteristics of Products, Events, or Information36
Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
Selling or Influencing Others33
Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
Developing Objectives and Strategies32
Establishing long-range objectives and specifying the strategies and actions to achieve them.
Scheduling Work and Activities32
Scheduling events, programs, and activities, as well as the work of others.
Performing Administrative Activities30
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Staffing Organizational Units23
Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
Repairing and Maintaining Electronic Equipment18
Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
Operating Vehicles, Mechanized Devices, or Equipment17
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment16
Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
Repairing and Maintaining Mechanical Equipment16
Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

Work Styles

Personal characteristics that can affect how well someone performs a job.

Dependability72
A tendency to be reliable, responsible, and consistent in meeting work-related obligations.
Cooperation68
A tendency to be pleasant, helpful, and willing to assist others at work.
Attention to Detail67
A tendency to be detail-oriented, organized, and thorough in completing work.
Social Orientation55
A tendency to seek out, enjoy, and be energized by social interaction at work.
Empathy49
A tendency to show concern for others and be sensitive to others' needs and feelings at work.
Optimism47
A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.
Sincerity46
A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.
Integrity45
A tendency to be honest and ethical at work.
Self-Control42
A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.
Stress Tolerance42
A tendency to cope and function effectively in stressful situations at work.
Humility33
A tendency to be modest and humble when interacting with others at work.
Cautiousness32
A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.

Show all 18 →

Adaptability28
A tendency to be open to and comfortable with change, new experiences, or ideas at work.
Perseverance28
A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.
Initiative20
A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.
Achievement Orientation17
A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.
Self-Confidence14
A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.
Tolerance for Ambiguity0
A tendency to be comfortable with ambiguity and uncertainty at work.

Interests (RIASEC)

Holland's six occupational interest types (RIASEC) this work tends to attract.

Realistic64
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
Social54
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Conventional48
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
Enterprising31
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
Artistic18
Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.
Investigative8
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

Work Context

Physical and social factors that influence the nature of work.

Spend Time Standing
- Continually or almost continually72%
- More than half the time26%
Face-to-Face Discussions with Individuals and Within Teams
- Every day78%
- Once a week or more but not every day14%
Spend Time Walking or Running
- Continually or almost continually72%
- More than half the time17%
Time Pressure
- Every day72%
- Once a month or more but not every week13%
Physical Proximity
- Very close (near touching)65%
- Moderately close (at arm's length)23%
Work With or Contribute to a Work Group or Team
- Extremely important64%
- Very important16%
- Important12%
Contact With Others
- Constant contact with others71%
- Occasional contact with others17%
Spend Time Bending or Twisting Your Body
- Continually or almost continually61%
- More than half the time14%
- About half the time12%
- Less than half the time13%
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
- Continually or almost continually73%
- Never13%
Health and Safety of Other Workers
- Very high responsibility49%
- High responsibility18%
- Moderate responsibility22%
Coordinate or Lead Others in Accomplishing Work Activities
- Extremely important49%
- Very important15%
- Important14%
- Fairly important22%
Frequency of Decision Making
- Every day60%
- Once a year or more but not every month17%

Show all 57 →

Importance of Being Exact or Accurate
- Extremely important29%
- Very important47%
- Important14%
Determine Tasks, Priorities and Goals
- A lot of freedom30%
- Some freedom47%
- Limited freedom12%
Dealing With Unpleasant, Angry, or Discourteous People
- Every day40%
- Once a week or more but not every day24%
- Once a month or more but not every week22%
Freedom to Make Decisions
- A lot of freedom25%
- Some freedom36%
- Limited freedom31%
Deal With External Customers or the Public in General
- Extremely important51%
- Important20%
- Fairly important14%
- Not important at all12%
Importance of Repeating Same Tasks
- Extremely important42%
- Very important21%
- Important12%
- Fairly important11%
- Not important at all14%
Impact of Decisions on Co-workers or Company Results
- Very important results22%
- Important results43%
- Moderate results20%
Work Outcomes and Results of Other Workers
- Very high responsibility28%
- High responsibility39%
- Moderate responsibility14%
- No responsibility12%
Spend Time Making Repetitive Motions
- Continually or almost continually37%
- More than half the time21%
- Less than half the time27%
Indoors, Environmentally Controlled
- Every day63%
- Never37%
Telephone Conversations
- Every day41%
- Once a week or more but not every day20%
- Never35%
Level of Competition
- Extremely competitive20%
- Highly competitive36%
- Moderately competitive14%
- Not at all competitive22%
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable
- Every day28%
- Once a week or more but not every day21%
- Once a month or more but not every week17%
- Never26%
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
- Every day37%
- Once a month or more but not every week19%
- Once a year or more but not every month14%
- Never28%
Exposed to Very Hot or Cold Temperatures
- Every day39%
- Once a year or more but not every month25%
- Never29%
Conflict Situations
- Every day16%
- Once a week or more but not every day28%
- Once a year or more but not every month19%
- Never26%
Duration of Typical Work Week
- More than 40 hours22%
- 40 hours51%
- Less than 40 hours27%
E-Mail
- Every day18%
- Once a week or more but not every day23%
- Once a month or more but not every week17%
- Never42%
Consequence of Error
- Extremely serious22%
- Serious18%
- Fairly serious28%
- Not serious at all28%
Pace Determined by Speed of Equipment
- Very important32%
- Fairly important19%
- Not important at all38%
Spend Time Keeping or Regaining Balance
- Continually or almost continually29%
- Less than half the time15%
- Never49%
Spend Time Kneeling, Crouching, Stooping, or Crawling
- Less than half the time30%
- Never39%
Exposed to Disease or Infections
- Every day24%
- Once a year or more but not every month20%
- Never43%
Public Speaking
- Every day17%
- Once a week or more but not every day17%
- Never49%
Written Letters and Memos
- Every day14%
- Once a week or more but not every day16%
- Once a year or more but not every month14%
- Never47%
Exposed to Minor Burns, Cuts, Bites, or Stings
- Every day24%
- Once a month or more but not every week12%
- Never59%
Degree of Automation
- Highly automated14%
- Moderately automated28%
- Slightly automated11%
- Not at all automated47%
Dealing with Violent or Physically Aggressive People
- Once a month or more but not every week25%
- Once a year or more but not every month22%
- Never47%
Exposed to Contaminants
- Every day12%
- Once a month or more but not every week13%
- Never66%
Spend Time Climbing Ladders, Scaffolds, or Poles
- Continually or almost continually12%
- About half the time12%
- Never67%
Work Schedules
- Seasonal (only during certain times of the year)12%
- Irregular (changes with weather conditions, production demands, or contract duration)14%
- Regular (established routine, set schedule)74%
Exposed to Cramped Work Space, Awkward Positions
- Once a month or more but not every week12%
- Never78%
Indoors, Not Environmentally Controlled
- Once a year or more but not every month26%
- Never67%
Exposed to Extremely Bright or Inadequate Lighting Conditions
- Once a year or more but not every month24%
- Never69%
Outdoors, Exposed to All Weather Conditions
- Once a year or more but not every month16%
- Never78%
Exposed to Hazardous Conditions
- Once a year or more but not every month13%
- Never82%
Outdoors, Under Cover
- Once a year or more but not every month16%
- Never78%
Spend Time Sitting
- Less than half the time32%
- Never66%
Exposed to High Places
- Once a year or more but not every month12%
- Never83%
Exposed to Hazardous Equipment
- Once a year or more but not every month12%
- Never87%
Exposed to Whole Body Vibration
- Once a year or more but not every month12%
- Never88%
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
- Once a year or more but not every month12%
- Never88%
In an Enclosed Vehicle or Operate Enclosed Equipment
- Never95%
Exposed to Radiation
- Never100%
In an Open Vehicle or Operating Equipment
- Never100%

Typical Education Levels Reported

Education levels O*NET survey respondents in this occupation most often reported having.

High school diploma or equivalent
Less than high school diploma
Some college, no degree

Technology Skills

Specific software and technology tools commonly used on the job.

Electronic mail software
Microsoft Outlook
Data base user interface and query software
CBORD Nutrition Service Suite, Picis CareSuite
Enterprise resource planning ERP software
Capital Codeworks MenuMax
Office suite software
Microsoft Office software
Operating system software
Microsoft Windows
Web page creation and editing software
Facebook

Professional Associations

Organizations related to this occupation, such as industry and licensing bodies.

Related Occupations

Detailed Work Activities

More specific, granular versions of the Work Activities above.

Arrange food for serving.
Clean tableware.
Monitor food services operations to ensure procedures are followed.
Check quality of foods or supplies.
Inspect food products.
Stock serving stations or dining areas with food or supplies.
Communicate dining or order details to kitchen personnel.
Process customer bills or payments.
Collect dirty dishes or other tableware.
Move equipment, supplies or food to required locations.
Record operational or production data.
Cook foods.

Show all 13 →

Assist customers with seating arrangements.

This page incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).

Based on federal labor and demographic data. Data source & methodology