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Transportation, Storage, and Distribution Managers

Job Zone
Job Zone Four: Considerable Preparation Needed
Most of these occupations require a four-year bachelor's degree, but some do not.

Job Zones group occupations into one of five categories based on the education, experience, and training typically needed to perform them.

Tasks

Specific duties and responsibilities regularly performed in this occupation.

  • Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.89
  • Plan, develop, or implement warehouse safety and security programs and activities.83
  • Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements.83
  • Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.82
  • Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.78
  • Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.77
  • Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.77
  • Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.76
  • Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, environmental policies, or government regulations.76
  • Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers.75
  • Monitor inventory levels of products or materials in warehouses.75
  • Establish or monitor specific supply chain-based performance measurement systems.73
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  • Prepare and manage departmental budgets.73
  • Monitor product import or export processes to ensure compliance with regulatory or legal requirements.71
  • Prepare management recommendations, such as proposed fee and tariff increases or schedule changes.71
  • Interview, select, and train warehouse and supervisory personnel.69
  • Advise sales and billing departments of transportation charges for customers' accounts.69
  • Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services.69
  • Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing.68
  • Implement specific customer requirements, such as internal reporting or customized transportation metrics.68
  • Maintain metrics, reports, process documentation, customer service logs, or training or safety records.68
  • Examine invoices and shipping manifests for conformity to tariff and customs regulations.67
  • Plan or implement energy saving changes to transportation services, such as reducing routes, optimizing capacities, employing alternate modes of transportation, or minimizing idling.67
  • Evaluate contractors or business partners for operational efficiency or safety or environmental performance records.65
  • Negotiate with carriers, warehouse operators, or insurance company representatives for services and preferential rates.64
  • Develop or implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design.64
  • Direct inbound or outbound operations, such as transportation or warehouse activities, safety performance, and logistics quality management.
  • Direct the use of drones and autonomous vehicles for efficient and cost-effective delivery of goods and inventory management.
  • Plan or implement improvements to internal or external systems or processes.
  • Recommend or authorize capital expenditures for acquisition of new equipment or property to increase efficiency and services.
  • Review invoices, work orders, consumption reports, or demand forecasts to estimate peak performance periods and to issue work assignments.

Skills

Developed capacities that facilitate learning or the more rapid acquisition of knowledge.

  • Active Listening72

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Reading Comprehension72

    Understanding written sentences and paragraphs in work-related documents.

  • Coordination69

    Adjusting actions in relation to others' actions.

  • Monitoring69

    Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

  • Active Learning66

    Understanding the implications of new information for both current and future problem-solving and decision-making.

  • Complex Problem Solving66

    Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

  • Critical Thinking66

    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Instructing66

    Teaching others how to do something.

  • Negotiation66

    Bringing others together and trying to reconcile differences.

  • Speaking66

    Talking to others to convey information effectively.

  • Systems Analysis66

    Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

  • Time Management66

    Managing one's own time and the time of others.

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  • Writing66

    Communicating effectively in writing as appropriate for the needs of the audience.

  • Judgment and Decision Making63

    Considering the relative costs and benefits of potential actions to choose the most appropriate one.

  • Persuasion63

    Persuading others to change their minds or behavior.

  • Systems Evaluation63

    Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

  • Learning Strategies60

    Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

  • Management of Personnel Resources60

    Motivating, developing, and directing people as they work, identifying the best people for the job.

  • Service Orientation56

    Actively looking for ways to help people.

  • Social Perceptiveness56

    Being aware of others' reactions and understanding why they react as they do.

  • Management of Material Resources50

    Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

  • Management of Financial Resources47

    Determining how money will be spent to get the work done, and accounting for these expenditures.

  • Mathematics44

    Using mathematics to solve problems.

  • Operations Monitoring41

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  • Quality Control Analysis38

    Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

  • Operations Analysis28

    Analyzing needs and product requirements to create a design.

  • Operation and Control22

    Controlling operations of equipment or systems.

  • Troubleshooting22

    Determining causes of operating errors and deciding what to do about it.

  • Programming19

    Writing computer programs for various purposes.

  • Technology Design19

    Generating or adapting equipment and technology to serve user needs.

  • Equipment Maintenance3

    Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

  • Equipment Selection3

    Determining the kind of tools and equipment needed to do a job.

  • Installation3

    Installing equipment, machines, wiring, or programs to meet specifications.

  • Repairing0

    Repairing machines or systems using the needed tools.

  • Science0

    Using scientific rules and methods to solve problems.

Knowledge

Organized sets of principles and facts that apply in general domains.

  • Transportation87

    Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

  • Administration and Management79

    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

  • Customer and Personal Service75

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • English Language70

    Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

  • Mathematics65

    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

  • Personnel and Human Resources64

    Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

  • Public Safety and Security62

    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

  • Economics and Accounting56

    Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

  • Computers and Electronics55

    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  • Production and Processing55

    Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

  • Administrative53

    Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

  • Education and Training53

    Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

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  • Law and Government53

    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

  • Geography48

    Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

  • Sales and Marketing45

    Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

  • Psychology43

    Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

  • Telecommunications40

    Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

  • Communications and Media39

    Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

  • Engineering and Technology37

    Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

  • Mechanical33

    Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

  • Sociology and Anthropology28

    Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

  • Building and Construction26

    Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

  • Design26

    Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

  • Food Production26

    Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

  • Therapy and Counseling26

    Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

  • Foreign Language22

    Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  • Chemistry21

    Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

  • Philosophy and Theology18

    Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

  • Physics15

    Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

  • History and Archeology14

    Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

  • Biology12

    Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

  • Medicine and Dentistry11

    Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

  • Fine Arts5

    Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

Abilities

Enduring attributes of the individual that influence performance.

  • Oral Comprehension75

    The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Written Comprehension75

    The ability to read and understand information and ideas presented in writing.

  • Written Expression75

    The ability to communicate information and ideas in writing so others will understand.

  • Deductive Reasoning72

    The ability to apply general rules to specific problems to produce answers that make sense.

  • Inductive Reasoning72

    The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

  • Problem Sensitivity72

    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

  • Category Flexibility69

    The ability to generate or use different sets of rules for combining or grouping things in different ways.

  • Information Ordering69

    The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

  • Near Vision69

    The ability to see details at close range (within a few feet of the observer).

  • Oral Expression69

    The ability to communicate information and ideas in speaking so others will understand.

  • Speech Clarity63

    The ability to speak clearly so others can understand you.

  • Speech Recognition63

    The ability to identify and understand the speech of another person.

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  • Fluency of Ideas60

    The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

  • Far Vision56

    The ability to see details at a distance.

  • Flexibility of Closure56

    The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

  • Originality56

    The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

  • Number Facility47

    The ability to add, subtract, multiply, or divide quickly and correctly.

  • Perceptual Speed47

    The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.

  • Mathematical Reasoning44

    The ability to choose the right mathematical methods or formulas to solve a problem.

  • Selective Attention44

    The ability to concentrate on a task over a period of time without being distracted.

  • Memorization41

    The ability to remember information such as words, numbers, pictures, and procedures.

  • Speed of Closure41

    The ability to quickly make sense of, combine, and organize information into meaningful patterns.

  • Time Sharing41

    The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

  • Visualization41

    The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.

  • Visual Color Discrimination35

    The ability to match or detect differences between colors, including shades of color and brightness.

  • Auditory Attention31

    The ability to focus on a single source of sound in the presence of other distracting sounds.

  • Depth Perception28

    The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.

  • Hearing Sensitivity28

    The ability to detect or tell the differences between sounds that vary in pitch and loudness.

  • Trunk Strength28

    The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.

  • Spatial Orientation25

    The ability to know your location in relation to the environment or to know where other objects are in relation to you.

  • Night Vision22

    The ability to see under low-light conditions.

  • Control Precision19

    The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.

  • Finger Dexterity19

    The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

  • Manual Dexterity19

    The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

  • Peripheral Vision19

    The ability to see objects or movement of objects to one's side when the eyes are looking ahead.

  • Reaction Time19

    The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.

  • Wrist-Finger Speed19

    The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.

  • Arm-Hand Steadiness16

    The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

  • Glare Sensitivity16

    The ability to see objects in the presence of a glare or bright lighting.

  • Rate Control16

    The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.

  • Response Orientation16

    The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.

  • Sound Localization16

    The ability to tell the direction from which a sound originated.

  • Dynamic Strength13

    The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.

  • Multilimb Coordination13

    The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.

  • Dynamic Flexibility0

    The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.

  • Explosive Strength0

    The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.

  • Extent Flexibility0

    The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.

  • Gross Body Coordination0

    The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.

  • Gross Body Equilibrium0

    The ability to keep or regain your body balance or stay upright when in an unstable position.

  • Speed of Limb Movement0

    The ability to quickly move the arms and legs.

  • Stamina0

    The ability to exert yourself physically over long periods of time without getting winded or out of breath.

  • Static Strength0

    The ability to exert maximum muscle force to lift, push, pull, or carry objects.

Work Activities

General types of job behaviors occurring on multiple jobs.

  • Communicating with Supervisors, Peers, or Subordinates84

    Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Making Decisions and Solving Problems84

    Analyzing information and evaluating results to choose the best solution and solve problems.

  • Getting Information82

    Observing, receiving, and otherwise obtaining information from all relevant sources.

  • Organizing, Planning, and Prioritizing Work77

    Developing specific goals and plans to prioritize, organize, and accomplish your work.

  • Working with Computers76

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  • Developing and Building Teams75

    Encouraging and building mutual trust, respect, and cooperation among team members.

  • Guiding, Directing, and Motivating Subordinates74

    Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

  • Communicating with People Outside the Organization73

    Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

  • Coordinating the Work and Activities of Others73

    Getting members of a group to work together to accomplish tasks.

  • Establishing and Maintaining Interpersonal Relationships73

    Developing constructive and cooperative working relationships with others, and maintaining them over time.

  • Evaluating Information to Determine Compliance with Standards73

    Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

  • Monitoring Processes, Materials, or Surroundings71

    Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

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  • Scheduling Work and Activities71

    Scheduling events, programs, and activities, as well as the work of others.

  • Resolving Conflicts and Negotiating with Others70

    Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

  • Analyzing Data or Information69

    Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

  • Coaching and Developing Others69

    Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

  • Identifying Objects, Actions, and Events69

    Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

  • Monitoring and Controlling Resources69

    Monitoring and controlling resources and overseeing the spending of money.

  • Processing Information69

    Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

  • Updating and Using Relevant Knowledge69

    Keeping up-to-date technically and applying new knowledge to your job.

  • Thinking Creatively67

    Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

  • Developing Objectives and Strategies65

    Establishing long-range objectives and specifying the strategies and actions to achieve them.

  • Judging the Qualities of Objects, Services, or People65

    Assessing the value, importance, or quality of things or people.

  • Training and Teaching Others65

    Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

  • Documenting/Recording Information64

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  • Estimating the Quantifiable Characteristics of Products, Events, or Information61

    Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

  • Interpreting the Meaning of Information for Others58

    Translating or explaining what information means and how it can be used.

  • Staffing Organizational Units58

    Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

  • Inspecting Equipment, Structures, or Materials57

    Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

  • Providing Consultation and Advice to Others57

    Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

  • Performing Administrative Activities56

    Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

  • Selling or Influencing Others54

    Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

  • Assisting and Caring for Others43

    Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

  • Performing for or Working Directly with the Public43

    Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

  • Operating Vehicles, Mechanized Devices, or Equipment42

    Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.

  • Handling and Moving Objects37

    Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

  • Performing General Physical Activities33

    Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

  • Controlling Machines and Processes31

    Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment27

    Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.

  • Repairing and Maintaining Mechanical Equipment27

    Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

  • Repairing and Maintaining Electronic Equipment22

    Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

Work Styles

Personal characteristics that can affect how well someone performs a job.

  • Dependability88

    A tendency to be reliable, responsible, and consistent in meeting work-related obligations.

  • Leadership Orientation86

    A tendency to lead, take charge, offer opinions, and provide direction at work.

  • Integrity81

    A tendency to be honest and ethical at work.

  • Attention to Detail79

    A tendency to be detail-oriented, organized, and thorough in completing work.

  • Achievement Orientation70

    A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.

  • Initiative68

    A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.

  • Adaptability67

    A tendency to be open to and comfortable with change, new experiences, or ideas at work.

  • Cautiousness66

    A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.

  • Perseverance66

    A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.

  • Stress Tolerance62

    A tendency to cope and function effectively in stressful situations at work.

  • Self-Confidence61

    A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.

  • Cooperation59

    A tendency to be pleasant, helpful, and willing to assist others at work.

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  • Self-Control57

    A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.

  • Tolerance for Ambiguity44

    A tendency to be comfortable with ambiguity and uncertainty at work.

  • Innovation42

    A tendency to be inventive, to be imaginative, and to adopt new perspectives on ways to accomplish work.

  • Social Orientation41

    A tendency to seek out, enjoy, and be energized by social interaction at work.

  • Intellectual Curiosity39

    A tendency to seek out and acquire new work-related knowledge and obtain a deep understanding of work-related subjects.

  • Empathy26

    A tendency to show concern for others and be sensitive to others' needs and feelings at work.

  • Sincerity26

    A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.

  • Optimism23

    A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.

  • Humility16

    A tendency to be modest and humble when interacting with others at work.

Interests (RIASEC)

Holland's six occupational interest types (RIASEC) this work tends to attract.

  • Enterprising83

    Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

  • Conventional79

    Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

  • Realistic43

    Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

  • Investigative27

    Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

  • Social23

    Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

  • Artistic0

    Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Work Context

Physical and social factors that influence the nature of work.

  • E-Mail

    • Telephone Conversations

      • Face-to-Face Discussions with Individuals and Within Teams

        • Contact With Others

          • Duration of Typical Work Week

            • Work With or Contribute to a Work Group or Team

              • Frequency of Decision Making

                • Time Pressure

                  • Freedom to Make Decisions

                    • Indoors, Environmentally Controlled

                      • Importance of Being Exact or Accurate

                        • Work Outcomes and Results of Other Workers

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                          • Impact of Decisions on Co-workers or Company Results

                            • Determine Tasks, Priorities and Goals

                              • Written Letters and Memos

                                • Health and Safety of Other Workers

                                  • Coordinate or Lead Others in Accomplishing Work Activities

                                    • Deal With External Customers or the Public in General

                                      • Conflict Situations

                                        • Indoors, Not Environmentally Controlled

                                          • Spend Time Sitting

                                            • Dealing With Unpleasant, Angry, or Discourteous People

                                              • Level of Competition

                                                • Importance of Repeating Same Tasks

                                                  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

                                                    • Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

                                                      • In an Enclosed Vehicle or Operate Enclosed Equipment

                                                        • Consequence of Error

                                                          • Physical Proximity

                                                            • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

                                                              • Outdoors, Exposed to All Weather Conditions

                                                                • Spend Time Making Repetitive Motions

                                                                  • Public Speaking

                                                                    • Degree of Automation

                                                                      • Spend Time Standing

                                                                        • Exposed to Contaminants

                                                                          • Spend Time Walking or Running

                                                                            • Exposed to Hazardous Equipment

                                                                              • Exposed to Very Hot or Cold Temperatures

                                                                                • In an Open Vehicle or Operating Equipment

                                                                                  • Outdoors, Under Cover

                                                                                    • Exposed to Extremely Bright or Inadequate Lighting Conditions

                                                                                      • Spend Time Bending or Twisting Your Body

                                                                                        • Exposed to Hazardous Conditions

                                                                                          • Exposed to High Places

                                                                                            • Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

                                                                                              • Dealing with Violent or Physically Aggressive People

                                                                                                • Pace Determined by Speed of Equipment

                                                                                                  • Work Schedules

                                                                                                    • Exposed to Cramped Work Space, Awkward Positions

                                                                                                      • Exposed to Minor Burns, Cuts, Bites, or Stings

                                                                                                        • Spend Time Kneeling, Crouching, Stooping, or Crawling

                                                                                                          • Spend Time Keeping or Regaining Balance

                                                                                                            • Spend Time Climbing Ladders, Scaffolds, or Poles

                                                                                                              • Exposed to Disease or Infections

                                                                                                                • Exposed to Whole Body Vibration

                                                                                                                  • Exposed to Radiation

                                                                                                                    Typical Education Levels Reported

                                                                                                                    Education levels O*NET survey respondents in this occupation most often reported having.

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                                                                                                                    Technology Skills

                                                                                                                    Specific software and technology tools commonly used on the job.

                                                                                                                    • Enterprise resource planning ERP software

                                                                                                                      Microsoft Dynamics, Oracle JD Edwards EnterpriseOne, SAP software, Transtek Compass ERP

                                                                                                                    • Presentation software

                                                                                                                      Microsoft PowerPoint

                                                                                                                    • Materials requirements planning logistics and supply chain software

                                                                                                                      3PL Central, TECSYS PointForce Enterprise, USPS.com, Warehouse management system WMS

                                                                                                                    • Analytical or scientific software

                                                                                                                      Eaton Fleet Advisor, Optimization software, QUALCOMM QTRACS, QUALCOMM ViaWeb

                                                                                                                    • Inventory management software

                                                                                                                      Inventory control software, Inventory management systems, MRA Technologies MRATrack Warehouse Management System, Sentai Pinpoint

                                                                                                                    • Data base user interface and query software

                                                                                                                      Database software, Microsoft Access, Microsoft SQL Server, Structured query language SQL

                                                                                                                    • Route navigation software

                                                                                                                      ALK Technologies FleetSuite, ALK Technologies PC*Miler, Integrated Decision Support Corporation Route Advice, Intergraph GeoMedia Transportation Manager

                                                                                                                    • Electronic mail software

                                                                                                                      Email software, IBM Lotus Notes, IBM Notes, Microsoft Outlook

                                                                                                                    • Accounting software

                                                                                                                      Argos Software ABECAS Insight FMS, Automated expense reporting system software

                                                                                                                    • Computer aided design CAD software

                                                                                                                      Autodesk AutoCAD Civil 3D, Bentley MicroStation

                                                                                                                    • Compliance software

                                                                                                                      Scanlon Associates LogPak, Shipping Solutions

                                                                                                                    • Project management software

                                                                                                                      Microsoft Project, Oracle Primavera Enterprise Project Portfolio Management

                                                                                                                    • Spreadsheet software

                                                                                                                      Microsoft Excel

                                                                                                                    • Metadata management software

                                                                                                                      Quest Erwin Data Modeler

                                                                                                                    • Label making software

                                                                                                                      ABOL Manifest Systems

                                                                                                                    • Geographic information system

                                                                                                                      ESRI ArcLogistics

                                                                                                                    • Enterprise system management software

                                                                                                                      IBM Power Systems software

                                                                                                                    • Mobile location based services software

                                                                                                                      Transportation management system TMS software

                                                                                                                    • Graphics or photo imaging software

                                                                                                                      Graphics software

                                                                                                                    • Office suite software

                                                                                                                      Microsoft Office software

                                                                                                                    • Operating system software

                                                                                                                      Hewlett Packard HP-UX

                                                                                                                    • Word processing software

                                                                                                                      Microsoft Word

                                                                                                                    • Financial analysis software

                                                                                                                      Oracle E-Business Suite Financials

                                                                                                                    • Business intelligence and data analysis software

                                                                                                                      Oracle Business Intelligence Enterprise Edition

                                                                                                                    • Data base reporting software

                                                                                                                      SAP Business Objects

                                                                                                                    • Time accounting software

                                                                                                                      WorkForce Software EmpCenter Time and Attendance

                                                                                                                    • Backup or archival software

                                                                                                                      Veritas NetBackup

                                                                                                                    • Calendar and scheduling software

                                                                                                                      Scheduling software

                                                                                                                    • Process mapping and design software

                                                                                                                      Microsoft Visio

                                                                                                                    Professional Associations

                                                                                                                    Related Occupations

                                                                                                                    Detailed Work Activities

                                                                                                                    More specific, granular versions of the Work Activities above.

                                                                                                                    • Supervise employees.
                                                                                                                    • Implement organizational process or policy changes.
                                                                                                                    • Develop safety standards, policies, or procedures.
                                                                                                                    • Inspect condition or functioning of facilities or equipment.
                                                                                                                    • Purchase materials, equipment, or other resources.
                                                                                                                    • Confer with organizational members to accomplish work activities.
                                                                                                                    • Analyze data to inform operational decisions or activities.
                                                                                                                    • Implement transportation changes to reduce environmental impact.
                                                                                                                    • Resolve customer complaints or problems.
                                                                                                                    • Develop emergency response plans or procedures.
                                                                                                                    • Document organizational or operational procedures.
                                                                                                                    • Monitor activities of individuals to ensure safety or compliance with rules.
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                                                                                                                    • Analyze financial records to improve efficiency.
                                                                                                                    • Monitor inventories of products or materials.
                                                                                                                    • Monitor organizational procedures to ensure proper functioning.
                                                                                                                    • Prepare operational budgets.
                                                                                                                    • Advise others on business or operational matters.
                                                                                                                    • Monitor organizational compliance with regulations.
                                                                                                                    • Analyze financial records to improve budgeting or planning.
                                                                                                                    • Conduct employee training programs.
                                                                                                                    • Hire personnel.
                                                                                                                    • Interview employees, customers, or others to collect information.
                                                                                                                    • Maintain operational records.
                                                                                                                    • Develop operating strategies, plans, or procedures for green or sustainable operations.
                                                                                                                    • Examine financial records to ensure compliance with policies or regulations.
                                                                                                                    • Monitor performance of organizational members or partners.
                                                                                                                    • Negotiate contracts for transportation, distribution, or logistics services.
                                                                                                                    • Plan facility layouts or designs.
                                                                                                                    • Analyze forecasting data to improve business decisions.
                                                                                                                    • Approve expenditures.
                                                                                                                    • Develop operating strategies, plans, or procedures.
                                                                                                                    • Direct organizational operations, projects, or services.

                                                                                                                    Apprenticeship Occupations

                                                                                                                    Registered apprenticeship program titles associated with this occupation.

                                                                                                                    • Storage and Distribution Manager
                                                                                                                    O*NET in-it

                                                                                                                    This page incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).

                                                                                                                    Based on federal labor and demographic data. Data source & methodology

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