Transportation, Storage, and Distribution Managers
Job Zones group occupations into one of five categories based on the education, experience, and training typically needed to perform them.
Tasks
Specific duties and responsibilities regularly performed in this occupation.
- Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.89
- Plan, develop, or implement warehouse safety and security programs and activities.83
- Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements.83
- Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.82
- Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.78
- Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.77
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.77
- Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.76
- Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, environmental policies, or government regulations.76
- Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers.75
- Monitor inventory levels of products or materials in warehouses.75
- Establish or monitor specific supply chain-based performance measurement systems.73
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- Prepare and manage departmental budgets.73
- Monitor product import or export processes to ensure compliance with regulatory or legal requirements.71
- Prepare management recommendations, such as proposed fee and tariff increases or schedule changes.71
- Interview, select, and train warehouse and supervisory personnel.69
- Advise sales and billing departments of transportation charges for customers' accounts.69
- Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services.69
- Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing.68
- Implement specific customer requirements, such as internal reporting or customized transportation metrics.68
- Maintain metrics, reports, process documentation, customer service logs, or training or safety records.68
- Examine invoices and shipping manifests for conformity to tariff and customs regulations.67
- Plan or implement energy saving changes to transportation services, such as reducing routes, optimizing capacities, employing alternate modes of transportation, or minimizing idling.67
- Evaluate contractors or business partners for operational efficiency or safety or environmental performance records.65
- Negotiate with carriers, warehouse operators, or insurance company representatives for services and preferential rates.64
- Develop or implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design.64
- Direct inbound or outbound operations, such as transportation or warehouse activities, safety performance, and logistics quality management.—
- Direct the use of drones and autonomous vehicles for efficient and cost-effective delivery of goods and inventory management.—
- Plan or implement improvements to internal or external systems or processes.—
- Recommend or authorize capital expenditures for acquisition of new equipment or property to increase efficiency and services.—
- Review invoices, work orders, consumption reports, or demand forecasts to estimate peak performance periods and to issue work assignments.—
Skills
Developed capacities that facilitate learning or the more rapid acquisition of knowledge.
- Active Listening72
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Reading Comprehension72
Understanding written sentences and paragraphs in work-related documents.
- Coordination69
Adjusting actions in relation to others' actions.
- Monitoring69
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Active Learning66
Understanding the implications of new information for both current and future problem-solving and decision-making.
- Complex Problem Solving66
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Critical Thinking66
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Instructing66
Teaching others how to do something.
- Negotiation66
Bringing others together and trying to reconcile differences.
- Speaking66
Talking to others to convey information effectively.
- Systems Analysis66
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Time Management66
Managing one's own time and the time of others.
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- Writing66
Communicating effectively in writing as appropriate for the needs of the audience.
- Judgment and Decision Making63
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Persuasion63
Persuading others to change their minds or behavior.
- Systems Evaluation63
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Learning Strategies60
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Management of Personnel Resources60
Motivating, developing, and directing people as they work, identifying the best people for the job.
- Service Orientation56
Actively looking for ways to help people.
- Social Perceptiveness56
Being aware of others' reactions and understanding why they react as they do.
- Management of Material Resources50
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
- Management of Financial Resources47
Determining how money will be spent to get the work done, and accounting for these expenditures.
- Mathematics44
Using mathematics to solve problems.
- Operations Monitoring41
Watching gauges, dials, or other indicators to make sure a machine is working properly.
- Quality Control Analysis38
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- Operations Analysis28
Analyzing needs and product requirements to create a design.
- Operation and Control22
Controlling operations of equipment or systems.
- Troubleshooting22
Determining causes of operating errors and deciding what to do about it.
- Programming19
Writing computer programs for various purposes.
- Technology Design19
Generating or adapting equipment and technology to serve user needs.
- Equipment Maintenance3
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
- Equipment Selection3
Determining the kind of tools and equipment needed to do a job.
- Installation3
Installing equipment, machines, wiring, or programs to meet specifications.
- Repairing0
Repairing machines or systems using the needed tools.
- Science0
Using scientific rules and methods to solve problems.
Knowledge
Organized sets of principles and facts that apply in general domains.
- Transportation87
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Administration and Management79
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Customer and Personal Service75
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language70
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
- Mathematics65
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Personnel and Human Resources64
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Public Safety and Security62
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Economics and Accounting56
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
- Computers and Electronics55
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Production and Processing55
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Administrative53
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Education and Training53
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
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- Law and Government53
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Geography48
Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- Sales and Marketing45
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Psychology43
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Telecommunications40
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Communications and Media39
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Engineering and Technology37
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Mechanical33
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Sociology and Anthropology28
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
- Building and Construction26
Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- Design26
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
- Food Production26
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Therapy and Counseling26
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- Foreign Language22
Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
- Chemistry21
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
- Philosophy and Theology18
Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
- Physics15
Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
- History and Archeology14
Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
- Biology12
Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
- Medicine and Dentistry11
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
- Fine Arts5
Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Abilities
Enduring attributes of the individual that influence performance.
- Oral Comprehension75
The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Comprehension75
The ability to read and understand information and ideas presented in writing.
- Written Expression75
The ability to communicate information and ideas in writing so others will understand.
- Deductive Reasoning72
The ability to apply general rules to specific problems to produce answers that make sense.
- Inductive Reasoning72
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Problem Sensitivity72
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Category Flexibility69
The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Information Ordering69
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Near Vision69
The ability to see details at close range (within a few feet of the observer).
- Oral Expression69
The ability to communicate information and ideas in speaking so others will understand.
- Speech Clarity63
The ability to speak clearly so others can understand you.
- Speech Recognition63
The ability to identify and understand the speech of another person.
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- Fluency of Ideas60
The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Far Vision56
The ability to see details at a distance.
- Flexibility of Closure56
The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Originality56
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Number Facility47
The ability to add, subtract, multiply, or divide quickly and correctly.
- Perceptual Speed47
The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
- Mathematical Reasoning44
The ability to choose the right mathematical methods or formulas to solve a problem.
- Selective Attention44
The ability to concentrate on a task over a period of time without being distracted.
- Memorization41
The ability to remember information such as words, numbers, pictures, and procedures.
- Speed of Closure41
The ability to quickly make sense of, combine, and organize information into meaningful patterns.
- Time Sharing41
The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Visualization41
The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
- Visual Color Discrimination35
The ability to match or detect differences between colors, including shades of color and brightness.
- Auditory Attention31
The ability to focus on a single source of sound in the presence of other distracting sounds.
- Depth Perception28
The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
- Hearing Sensitivity28
The ability to detect or tell the differences between sounds that vary in pitch and loudness.
- Trunk Strength28
The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
- Spatial Orientation25
The ability to know your location in relation to the environment or to know where other objects are in relation to you.
- Night Vision22
The ability to see under low-light conditions.
- Control Precision19
The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Finger Dexterity19
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Manual Dexterity19
The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Peripheral Vision19
The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
- Reaction Time19
The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
- Wrist-Finger Speed19
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Arm-Hand Steadiness16
The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Glare Sensitivity16
The ability to see objects in the presence of a glare or bright lighting.
- Rate Control16
The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
- Response Orientation16
The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
- Sound Localization16
The ability to tell the direction from which a sound originated.
- Dynamic Strength13
The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
- Multilimb Coordination13
The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Dynamic Flexibility0
The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
- Explosive Strength0
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
- Extent Flexibility0
The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
- Gross Body Coordination0
The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
- Gross Body Equilibrium0
The ability to keep or regain your body balance or stay upright when in an unstable position.
- Speed of Limb Movement0
The ability to quickly move the arms and legs.
- Stamina0
The ability to exert yourself physically over long periods of time without getting winded or out of breath.
- Static Strength0
The ability to exert maximum muscle force to lift, push, pull, or carry objects.
Work Activities
General types of job behaviors occurring on multiple jobs.
- Communicating with Supervisors, Peers, or Subordinates84
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Making Decisions and Solving Problems84
Analyzing information and evaluating results to choose the best solution and solve problems.
- Getting Information82
Observing, receiving, and otherwise obtaining information from all relevant sources.
- Organizing, Planning, and Prioritizing Work77
Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Working with Computers76
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Developing and Building Teams75
Encouraging and building mutual trust, respect, and cooperation among team members.
- Guiding, Directing, and Motivating Subordinates74
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Communicating with People Outside the Organization73
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Coordinating the Work and Activities of Others73
Getting members of a group to work together to accomplish tasks.
- Establishing and Maintaining Interpersonal Relationships73
Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Evaluating Information to Determine Compliance with Standards73
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Monitoring Processes, Materials, or Surroundings71
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
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- Scheduling Work and Activities71
Scheduling events, programs, and activities, as well as the work of others.
- Resolving Conflicts and Negotiating with Others70
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Analyzing Data or Information69
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Coaching and Developing Others69
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Identifying Objects, Actions, and Events69
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Monitoring and Controlling Resources69
Monitoring and controlling resources and overseeing the spending of money.
- Processing Information69
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Updating and Using Relevant Knowledge69
Keeping up-to-date technically and applying new knowledge to your job.
- Thinking Creatively67
Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Developing Objectives and Strategies65
Establishing long-range objectives and specifying the strategies and actions to achieve them.
- Judging the Qualities of Objects, Services, or People65
Assessing the value, importance, or quality of things or people.
- Training and Teaching Others65
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Documenting/Recording Information64
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Estimating the Quantifiable Characteristics of Products, Events, or Information61
Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Interpreting the Meaning of Information for Others58
Translating or explaining what information means and how it can be used.
- Staffing Organizational Units58
Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
- Inspecting Equipment, Structures, or Materials57
Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Providing Consultation and Advice to Others57
Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
- Performing Administrative Activities56
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Selling or Influencing Others54
Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
- Assisting and Caring for Others43
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Performing for or Working Directly with the Public43
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Operating Vehicles, Mechanized Devices, or Equipment42
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
- Handling and Moving Objects37
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Performing General Physical Activities33
Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
- Controlling Machines and Processes31
Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
- Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment27
Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
- Repairing and Maintaining Mechanical Equipment27
Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
- Repairing and Maintaining Electronic Equipment22
Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
Work Styles
Personal characteristics that can affect how well someone performs a job.
- Dependability88
A tendency to be reliable, responsible, and consistent in meeting work-related obligations.
- Leadership Orientation86
A tendency to lead, take charge, offer opinions, and provide direction at work.
- Integrity81
A tendency to be honest and ethical at work.
- Attention to Detail79
A tendency to be detail-oriented, organized, and thorough in completing work.
- Achievement Orientation70
A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.
- Initiative68
A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.
- Adaptability67
A tendency to be open to and comfortable with change, new experiences, or ideas at work.
- Cautiousness66
A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.
- Perseverance66
A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.
- Stress Tolerance62
A tendency to cope and function effectively in stressful situations at work.
- Self-Confidence61
A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.
- Cooperation59
A tendency to be pleasant, helpful, and willing to assist others at work.
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- Self-Control57
A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.
- Tolerance for Ambiguity44
A tendency to be comfortable with ambiguity and uncertainty at work.
- Innovation42
A tendency to be inventive, to be imaginative, and to adopt new perspectives on ways to accomplish work.
- Social Orientation41
A tendency to seek out, enjoy, and be energized by social interaction at work.
- Intellectual Curiosity39
A tendency to seek out and acquire new work-related knowledge and obtain a deep understanding of work-related subjects.
- Empathy26
A tendency to show concern for others and be sensitive to others' needs and feelings at work.
- Sincerity26
A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.
- Optimism23
A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.
- Humility16
A tendency to be modest and humble when interacting with others at work.
Interests (RIASEC)
Holland's six occupational interest types (RIASEC) this work tends to attract.
- Enterprising83
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
- Conventional79
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
- Realistic43
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
- Investigative27
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.
- Social23
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
- Artistic0
Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.
Work Context
Physical and social factors that influence the nature of work.
E-Mail
Telephone Conversations
Face-to-Face Discussions with Individuals and Within Teams
Contact With Others
Duration of Typical Work Week
Work With or Contribute to a Work Group or Team
Frequency of Decision Making
Time Pressure
Freedom to Make Decisions
Indoors, Environmentally Controlled
Importance of Being Exact or Accurate
Work Outcomes and Results of Other Workers
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Impact of Decisions on Co-workers or Company Results
Determine Tasks, Priorities and Goals
Written Letters and Memos
Health and Safety of Other Workers
Coordinate or Lead Others in Accomplishing Work Activities
Deal With External Customers or the Public in General
Conflict Situations
Indoors, Not Environmentally Controlled
Spend Time Sitting
Dealing With Unpleasant, Angry, or Discourteous People
Level of Competition
Importance of Repeating Same Tasks
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable
In an Enclosed Vehicle or Operate Enclosed Equipment
Consequence of Error
Physical Proximity
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
Outdoors, Exposed to All Weather Conditions
Spend Time Making Repetitive Motions
Public Speaking
Degree of Automation
Spend Time Standing
Exposed to Contaminants
Spend Time Walking or Running
Exposed to Hazardous Equipment
Exposed to Very Hot or Cold Temperatures
In an Open Vehicle or Operating Equipment
Outdoors, Under Cover
Exposed to Extremely Bright or Inadequate Lighting Conditions
Spend Time Bending or Twisting Your Body
Exposed to Hazardous Conditions
Exposed to High Places
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
Dealing with Violent or Physically Aggressive People
Pace Determined by Speed of Equipment
Work Schedules
Exposed to Cramped Work Space, Awkward Positions
Exposed to Minor Burns, Cuts, Bites, or Stings
Spend Time Kneeling, Crouching, Stooping, or Crawling
Spend Time Keeping or Regaining Balance
Spend Time Climbing Ladders, Scaffolds, or Poles
Exposed to Disease or Infections
Exposed to Whole Body Vibration
Exposed to Radiation
Typical Education Levels Reported
Education levels O*NET survey respondents in this occupation most often reported having.
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Technology Skills
Specific software and technology tools commonly used on the job.
Enterprise resource planning ERP software
Microsoft Dynamics, Oracle JD Edwards EnterpriseOne, SAP software, Transtek Compass ERP
Presentation software
Microsoft PowerPoint
Materials requirements planning logistics and supply chain software
3PL Central, TECSYS PointForce Enterprise, USPS.com, Warehouse management system WMS
Analytical or scientific software
Eaton Fleet Advisor, Optimization software, QUALCOMM QTRACS, QUALCOMM ViaWeb
Inventory management software
Inventory control software, Inventory management systems, MRA Technologies MRATrack Warehouse Management System, Sentai Pinpoint
Data base user interface and query software
Database software, Microsoft Access, Microsoft SQL Server, Structured query language SQL
Route navigation software
ALK Technologies FleetSuite, ALK Technologies PC*Miler, Integrated Decision Support Corporation Route Advice, Intergraph GeoMedia Transportation Manager
Electronic mail software
Email software, IBM Lotus Notes, IBM Notes, Microsoft Outlook
Accounting software
Argos Software ABECAS Insight FMS, Automated expense reporting system software
Computer aided design CAD software
Autodesk AutoCAD Civil 3D, Bentley MicroStation
Compliance software
Scanlon Associates LogPak, Shipping Solutions
Project management software
Microsoft Project, Oracle Primavera Enterprise Project Portfolio Management
Spreadsheet software
Microsoft Excel
Metadata management software
Quest Erwin Data Modeler
Label making software
ABOL Manifest Systems
Geographic information system
ESRI ArcLogistics
Enterprise system management software
IBM Power Systems software
Mobile location based services software
Transportation management system TMS software
Graphics or photo imaging software
Graphics software
Office suite software
Microsoft Office software
Operating system software
Hewlett Packard HP-UX
Word processing software
Microsoft Word
Financial analysis software
Oracle E-Business Suite Financials
Business intelligence and data analysis software
Oracle Business Intelligence Enterprise Edition
Data base reporting software
SAP Business Objects
Time accounting software
WorkForce Software EmpCenter Time and Attendance
Backup or archival software
Veritas NetBackup
Calendar and scheduling software
Scheduling software
Process mapping and design software
Microsoft Visio
Professional Associations
Organizations related to this occupation, such as industry and licensing bodies.
- American Society of Civil Engineers
- American Society of Highway Engineers
- American Society of Naval Engineers
- Association for Supply Chain Management
- Community Transportation Association of America
- Institute for Supply Management
- International Warehouse Logistics Association
- NAFA Fleet Management Association
- National Association for Pupil Transportation
- National Defense Transportation Association
- National Freight Transportation Association
- National Industrial Transportation League
- National Institute of Packaging, Handling, and Logistics Engineers
- National Private Truck Council
- SOLE - The International Society of Logistics
- Solid Waste Association of North America
- Warehousing Education and Research Council
- Council of Supply Chain Management Professionals
- Manufacturing Skill Standards Council
Related Occupations
Occupations that call for similar work and worker requirements.
- Logisticians
- Logisticians
- Logisticians
- General and Operations Managers
- Industrial Production Managers
- Administrative Services Managers
- Miscellaneous social scientists, including survey researchers and sociologists
- Purchasing Managers
- Miscellaneous managers, including funeral service managers and postmasters and mail superintendents
- Supervisors of Transportation and Material Moving Workers
- Cargo and Freight Agents
- Dispatchers
- Cargo and Freight Agents
- Supervisors of Transportation and Material Moving Workers
- Shipping, Receiving, and Traffic Clerks
- Supervisors of Transportation and Material Moving Workers
- Supervisors of Transportation and Material Moving Workers
- Management Analysts
- Production, Planning, and Expediting Clerks
Detailed Work Activities
More specific, granular versions of the Work Activities above.
- Supervise employees.
- Implement organizational process or policy changes.
- Develop safety standards, policies, or procedures.
- Inspect condition or functioning of facilities or equipment.
- Purchase materials, equipment, or other resources.
- Confer with organizational members to accomplish work activities.
- Analyze data to inform operational decisions or activities.
- Implement transportation changes to reduce environmental impact.
- Resolve customer complaints or problems.
- Develop emergency response plans or procedures.
- Document organizational or operational procedures.
- Monitor activities of individuals to ensure safety or compliance with rules.
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- Analyze financial records to improve efficiency.
- Monitor inventories of products or materials.
- Monitor organizational procedures to ensure proper functioning.
- Prepare operational budgets.
- Advise others on business or operational matters.
- Monitor organizational compliance with regulations.
- Analyze financial records to improve budgeting or planning.
- Conduct employee training programs.
- Hire personnel.
- Interview employees, customers, or others to collect information.
- Maintain operational records.
- Develop operating strategies, plans, or procedures for green or sustainable operations.
- Examine financial records to ensure compliance with policies or regulations.
- Monitor performance of organizational members or partners.
- Negotiate contracts for transportation, distribution, or logistics services.
- Plan facility layouts or designs.
- Analyze forecasting data to improve business decisions.
- Approve expenditures.
- Develop operating strategies, plans, or procedures.
- Direct organizational operations, projects, or services.
Apprenticeship Occupations
Registered apprenticeship program titles associated with this occupation.
- Storage and Distribution Manager
This page incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).
Based on federal labor and demographic data. Data source & methodology