Stock Clerks and Order Fillers

Job Zone

Job Zone 1-2: Very Little to Some Preparation Needed

Usually requires a high school diploma or GED, though some occupations may not.

Job Zones group occupations into one of five categories based on the education, experience, and training typically needed to perform them.

Tasks

Specific duties and responsibilities regularly performed in this occupation.

Take inventory or examine merchandise to identify items to be reordered or replenished.81
Answer customers' questions about merchandise and advise customers on merchandise selection.81
Receive and count stock items, and record data manually or on computer.80
Receive, unload, open, unpack, or issue sales floor merchandise.76
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.76
Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.76
Compute prices of items or groups of items.76
Operate equipment such as forklifts.75
Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.74
Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.74
Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.73
Requisition merchandise from supplier, based on available space, merchandise on hand, customer demand, or advertised specials.73

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Compare merchandise invoices to items actually received to ensure that shipments are correct.72
Obtain merchandise from bins or shelves.72
Transport packages to customers' vehicles.72
Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.71
Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.71
Recommend disposal of excess, defective, or obsolete stock.71
Stamp, attach, or change price tags on merchandise, referring to price list.70
Pack customer purchases in bags or cartons.69
Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.69
Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.67
Dispose of damaged or defective items, or return them to vendors.67
Keep records on the use or damage of stock or stock-handling equipment.67
Complete order receipts.67
Provide assistance or direction to other stockroom, warehouse, or storage yard workers.66
Determine proper storage methods, identification, and stock location, based on turnover, environmental factors, and physical capabilities of facilities.66
Examine and inspect stock items for wear or defects, reporting any damage to supervisors.65
Keep records of out-going orders.65
Clean display cases, shelves, and aisles.61

Skills

Developed capacities that facilitate learning or the more rapid acquisition of knowledge.

Active Listening53
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension50
Understanding written sentences and paragraphs in work-related documents.
Coordination44
Adjusting actions in relation to others' actions.
Critical Thinking44
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Service Orientation44
Actively looking for ways to help people.
Social Perceptiveness44
Being aware of others' reactions and understanding why they react as they do.
Speaking44
Talking to others to convey information effectively.
Judgment and Decision Making41
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring41
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Time Management41
Managing one's own time and the time of others.
Writing41
Communicating effectively in writing as appropriate for the needs of the audience.
Complex Problem Solving31
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

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Active Learning28
Understanding the implications of new information for both current and future problem-solving and decision-making.
Management of Personnel Resources28
Motivating, developing, and directing people as they work, identifying the best people for the job.
Instructing25
Teaching others how to do something.
Learning Strategies25
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Management of Material Resources25
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Mathematics25
Using mathematics to solve problems.
Negotiation25
Bringing others together and trying to reconcile differences.
Operation and Control25
Controlling operations of equipment or systems.
Operations Monitoring25
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Persuasion25
Persuading others to change their minds or behavior.
Quality Control Analysis25
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Systems Analysis25
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Systems Evaluation25
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Management of Financial Resources22
Determining how money will be spent to get the work done, and accounting for these expenditures.
Troubleshooting22
Determining causes of operating errors and deciding what to do about it.
Programming19
Writing computer programs for various purposes.
Technology Design13
Generating or adapting equipment and technology to serve user needs.
Operations Analysis3
Analyzing needs and product requirements to create a design.
Equipment Maintenance0
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Equipment Selection0
Determining the kind of tools and equipment needed to do a job.
Installation0
Installing equipment, machines, wiring, or programs to meet specifications.
Repairing0
Repairing machines or systems using the needed tools.
Science0
Using scientific rules and methods to solve problems.

Knowledge

Organized sets of principles and facts that apply in general domains.

Customer and Personal Service68
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language56
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Public Safety and Security47
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Production and Processing42
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Sales and Marketing41
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Computers and Electronics40
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Mathematics39
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Administration and Management38
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Communications and Media35
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Education and Training34
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Personnel and Human Resources33
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Food Production31
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

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Telecommunications31
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Economics and Accounting30
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Administrative29
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Transportation29
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Mechanical26
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Engineering and Technology24
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Design23
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Law and Government21
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Foreign Language20
Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Chemistry18
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Psychology18
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Physics17
Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Medicine and Dentistry14
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Sociology and Anthropology14
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Geography12
Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Therapy and Counseling11
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Biology10
Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Building and Construction10
Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
History and Archeology6
Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Philosophy and Theology5
Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Fine Arts4
Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

Abilities

Enduring attributes of the individual that influence performance.

Near Vision66
The ability to see details at close range (within a few feet of the observer).
Oral Comprehension56
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Extent Flexibility53
The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Manual Dexterity53
The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Static Strength53
The ability to exert maximum muscle force to lift, push, pull, or carry objects.
Trunk Strength53
The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
Written Comprehension53
The ability to read and understand information and ideas presented in writing.
Arm-Hand Steadiness50
The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Category Flexibility50
The ability to generate or use different sets of rules for combining or grouping things in different ways.
Information Ordering50
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Multilimb Coordination50
The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
Oral Expression50
The ability to communicate information and ideas in speaking so others will understand.

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Selective Attention50
The ability to concentrate on a task over a period of time without being distracted.
Speech Clarity50
The ability to speak clearly so others can understand you.
Speech Recognition50
The ability to identify and understand the speech of another person.
Far Vision47
The ability to see details at a distance.
Gross Body Coordination47
The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
Perceptual Speed47
The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
Problem Sensitivity47
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Deductive Reasoning44
The ability to apply general rules to specific problems to produce answers that make sense.
Dynamic Strength44
The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
Gross Body Equilibrium44
The ability to keep or regain your body balance or stay upright when in an unstable position.
Stamina44
The ability to exert yourself physically over long periods of time without getting winded or out of breath.
Visual Color Discrimination44
The ability to match or detect differences between colors, including shades of color and brightness.
Inductive Reasoning41
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Written Expression41
The ability to communicate information and ideas in writing so others will understand.
Depth Perception38
The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
Finger Dexterity38
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
Fluency of Ideas38
The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Time Sharing38
The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
Visualization35
The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
Number Facility31
The ability to add, subtract, multiply, or divide quickly and correctly.
Speed of Closure31
The ability to quickly make sense of, combine, and organize information into meaningful patterns.
Auditory Attention28
The ability to focus on a single source of sound in the presence of other distracting sounds.
Explosive Strength28
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
Flexibility of Closure28
The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Memorization28
The ability to remember information such as words, numbers, pictures, and procedures.
Control Precision25
The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
Glare Sensitivity25
The ability to see objects in the presence of a glare or bright lighting.
Hearing Sensitivity25
The ability to detect or tell the differences between sounds that vary in pitch and loudness.
Mathematical Reasoning25
The ability to choose the right mathematical methods or formulas to solve a problem.
Night Vision25
The ability to see under low-light conditions.
Originality25
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Peripheral Vision25
The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
Rate Control25
The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
Reaction Time25
The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
Response Orientation25
The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
Sound Localization25
The ability to tell the direction from which a sound originated.
Spatial Orientation25
The ability to know your location in relation to the environment or to know where other objects are in relation to you.
Wrist-Finger Speed25
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Dynamic Flexibility22
The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
Speed of Limb Movement10
The ability to quickly move the arms and legs.

Work Activities

General types of job behaviors occurring on multiple jobs.

Handling and Moving Objects75
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Communicating with Supervisors, Peers, or Subordinates74
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Performing General Physical Activities71
Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
Getting Information69
Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing for or Working Directly with the Public69
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Establishing and Maintaining Interpersonal Relationships68
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Developing and Building Teams61
Encouraging and building mutual trust, respect, and cooperation among team members.
Making Decisions and Solving Problems61
Analyzing information and evaluating results to choose the best solution and solve problems.
Organizing, Planning, and Prioritizing Work60
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Training and Teaching Others59
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Updating and Using Relevant Knowledge59
Keeping up-to-date technically and applying new knowledge to your job.
Judging the Qualities of Objects, Services, or People57
Assessing the value, importance, or quality of things or people.

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Coaching and Developing Others56
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Identifying Objects, Actions, and Events56
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Coordinating the Work and Activities of Others55
Getting members of a group to work together to accomplish tasks.
Evaluating Information to Determine Compliance with Standards55
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Thinking Creatively55
Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Analyzing Data or Information54
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Working with Computers54
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Assisting and Caring for Others53
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Documenting/Recording Information53
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Guiding, Directing, and Motivating Subordinates53
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Processing Information53
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Resolving Conflicts and Negotiating with Others53
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Monitoring Processes, Materials, or Surroundings52
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Communicating with People Outside the Organization50
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Inspecting Equipment, Structures, or Materials49
Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Developing Objectives and Strategies44
Establishing long-range objectives and specifying the strategies and actions to achieve them.
Monitoring and Controlling Resources44
Monitoring and controlling resources and overseeing the spending of money.
Selling or Influencing Others43
Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
Estimating the Quantifiable Characteristics of Products, Events, or Information42
Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
Scheduling Work and Activities42
Scheduling events, programs, and activities, as well as the work of others.
Controlling Machines and Processes41
Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
Performing Administrative Activities41
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Staffing Organizational Units41
Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
Interpreting the Meaning of Information for Others40
Translating or explaining what information means and how it can be used.
Operating Vehicles, Mechanized Devices, or Equipment38
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
Providing Consultation and Advice to Others37
Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
Repairing and Maintaining Mechanical Equipment26
Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
Repairing and Maintaining Electronic Equipment24
Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment19
Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.

Work Styles

Personal characteristics that can affect how well someone performs a job.

Dependability70
A tendency to be reliable, responsible, and consistent in meeting work-related obligations.
Attention to Detail64
A tendency to be detail-oriented, organized, and thorough in completing work.
Integrity47
A tendency to be honest and ethical at work.
Cooperation45
A tendency to be pleasant, helpful, and willing to assist others at work.
Cautiousness32
A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.
Perseverance29
A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.
Social Orientation25
A tendency to seek out, enjoy, and be energized by social interaction at work.
Stress Tolerance25
A tendency to cope and function effectively in stressful situations at work.
Achievement Orientation24
A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.
Optimism21
A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.
Self-Control21
A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.
Initiative20
A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.

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Adaptability19
A tendency to be open to and comfortable with change, new experiences, or ideas at work.
Self-Confidence17
A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.
Sincerity15
A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.
Empathy14
A tendency to show concern for others and be sensitive to others' needs and feelings at work.
Humility9
A tendency to be modest and humble when interacting with others at work.

Interests (RIASEC)

Holland's six occupational interest types (RIASEC) this work tends to attract.

Conventional88
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
Realistic63
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
Enterprising38
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
Social15
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Artistic0
Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.
Investigative0
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

Work Context

Physical and social factors that influence the nature of work.

Spend Time Standing
- Continually or almost continually68%
- More than half the time22%
Contact With Others
- Constant contact with others68%
- Contact with others most of the time12%
- Contact with others about half the time13%
Indoors, Environmentally Controlled
- Every day82%
- Never13%
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
- Continually or almost continually55%
- More than half the time32%
Face-to-Face Discussions with Individuals and Within Teams
- Every day59%
- Once a week or more but not every day28%
Spend Time Making Repetitive Motions
- Continually or almost continually43%
- More than half the time42%
- About half the time14%
Work With or Contribute to a Work Group or Team
- Extremely important47%
- Very important24%
- Important21%
Deal With External Customers or the Public in General
- Extremely important58%
- Very important15%
- Important11%
Spend Time Walking or Running
- Continually or almost continually36%
- More than half the time41%
- About half the time16%
Importance of Repeating Same Tasks
- Extremely important35%
- Very important36%
- Important21%
Spend Time Bending or Twisting Your Body
- Continually or almost continually29%
- More than half the time43%
- About half the time18%
Telephone Conversations
- Every day53%
- Once a week or more but not every day17%
- Never14%

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Physical Proximity
- Moderately close (at arm's length)66%
- Slightly close (e.g., shared office)20%
Importance of Being Exact or Accurate
- Extremely important17%
- Very important45%
- Important20%
Coordinate or Lead Others in Accomplishing Work Activities
- Extremely important36%
- Very important23%
- Fairly important16%
- Not important at all16%
Time Pressure
- Every day27%
- Once a week or more but not every day16%
- Once a month or more but not every week42%
Spend Time Kneeling, Crouching, Stooping, or Crawling
- Continually or almost continually21%
- More than half the time33%
- About half the time14%
- Less than half the time32%
Determine Tasks, Priorities and Goals
- A lot of freedom30%
- Some freedom29%
- Very little freedom14%
- No freedom21%
Work Outcomes and Results of Other Workers
- Very high responsibility33%
- High responsibility12%
- Moderate responsibility21%
- Limited responsibility20%
- No responsibility14%
Health and Safety of Other Workers
- Very high responsibility29%
- Moderate responsibility30%
- No responsibility14%
Dealing With Unpleasant, Angry, or Discourteous People
- Every day19%
- Once a week or more but not every day28%
- Once a month or more but not every week19%
- Once a year or more but not every month18%
- Never15%
Freedom to Make Decisions
- A lot of freedom20%
- Some freedom32%
- Limited freedom13%
- Very little freedom15%
- No freedom20%
Duration of Typical Work Week
- More than 40 hours36%
- 40 hours35%
- Less than 40 hours29%
E-Mail
- Every day28%
- Once a week or more but not every day25%
- Once a year or more but not every month19%
- Never28%
Conflict Situations
- Every day19%
- Once a week or more but not every day26%
- Once a year or more but not every month27%
- Never23%
Frequency of Decision Making
- Every day25%
- Once a month or more but not every week18%
- Once a year or more but not every month44%
Impact of Decisions on Co-workers or Company Results
- Very important results18%
- Important results11%
- Moderate results28%
- Minor results28%
- No results14%
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable
- Every day19%
- Once a month or more but not every week26%
- Once a year or more but not every month17%
- Never30%
Exposed to Contaminants
- Every day19%
- Once a month or more but not every week40%
- Never36%
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
- Every day22%
- Once a week or more but not every day12%
- Once a month or more but not every week12%
- Once a year or more but not every month16%
- Never38%
Dealing with Violent or Physically Aggressive People
- Every day19%
- Once a week or more but not every day15%
- Once a year or more but not every month35%
- Never31%
Exposed to Very Hot or Cold Temperatures
- Every day17%
- Once a week or more but not every day12%
- Once a month or more but not every week17%
- Once a year or more but not every month17%
- Never37%
Level of Competition
- Moderately competitive41%
- Slightly competitive39%
- Not at all competitive13%
Spend Time Keeping or Regaining Balance
- Continually or almost continually12%
- More than half the time15%
- About half the time15%
- Less than half the time27%
- Never32%
Written Letters and Memos
- Once a week or more but not every day19%
- Once a month or more but not every week11%
- Once a year or more but not every month36%
- Never28%
Public Speaking
- Every day25%
- Never60%
Consequence of Error
- Extremely serious13%
- Serious22%
- Fairly serious27%
- Not serious at all38%
Exposed to Minor Burns, Cuts, Bites, or Stings
- Every day13%
- Once a month or more but not every week16%
- Once a year or more but not every month22%
- Never49%
Exposed to Cramped Work Space, Awkward Positions
- Every day12%
- Once a year or more but not every month26%
- Never50%
Exposed to Extremely Bright or Inadequate Lighting Conditions
- Every day13%
- Once a month or more but not every week18%
- Once a year or more but not every month12%
- Never58%
Outdoors, Exposed to All Weather Conditions
- Once a month or more but not every week25%
- Once a year or more but not every month16%
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
- Every day13%
Outdoors, Under Cover
- Once a month or more but not every week22%
- Once a year or more but not every month11%
- Never56%
Pace Determined by Speed of Equipment
- Extremely important13%
- Important11%
- Fairly important15%
- Not important at all59%
Spend Time Sitting
- Less than half the time58%
In an Open Vehicle or Operating Equipment
- Every day14%
- Never74%
Degree of Automation
- Moderately automated21%
- Not at all automated64%
Exposed to Hazardous Equipment
- Once a year or more but not every month20%
- Never64%
In an Enclosed Vehicle or Operate Enclosed Equipment
- Never70%
Work Schedules
- Seasonal (only during certain times of the year)12%
- Irregular (changes with weather conditions, production demands, or contract duration)12%
- Regular (established routine, set schedule)76%
Exposed to High Places
- Once a year or more but not every month24%
- Never65%
Spend Time Climbing Ladders, Scaffolds, or Poles
- Less than half the time44%
- Never50%
Exposed to Hazardous Conditions
- Never76%
Indoors, Not Environmentally Controlled
- Once a month or more but not every week11%
- Never75%
Exposed to Disease or Infections
- Never80%
Exposed to Radiation
- Never88%
Exposed to Whole Body Vibration
- Never88%

Typical Education Levels Reported

Education levels O*NET survey respondents in this occupation most often reported having.

High school diploma or equivalent
Less than high school diploma
Post-secondary certificate

Technology Skills

Specific software and technology tools commonly used on the job.

Enterprise resource planning ERP software
Microsoft Dynamics GP, Oracle JD Edwards EnterpriseOne, SAP software
Word processing software
Google Docs, Microsoft Word
Internet browser software
Apple Safari, Microsoft Edge, Mozilla Firefox
Inventory management software
Inventory management systems, Inventory tracking software, Ordering software
Electronic mail software
Email software, Microsoft Outlook
Operating system software
Handheld computer device software, Microsoft Windows
Data base user interface and query software
Data entry software, Microsoft Access
Spreadsheet software
Microsoft Excel
Desktop communications software
Eko
Office suite software
Microsoft Office software
Materials requirements planning logistics and supply chain software
Warehouse management system WMS
Calendar and scheduling software
Work scheduling software
Voice synthesizer and recognition software
Voice picking software

Professional Associations

Organizations related to this occupation, such as industry and licensing bodies.

Related Occupations

Occupations that call for similar work and worker requirements.

Detailed Work Activities

More specific, granular versions of the Work Activities above.

Discuss goods or services information with customers or patrons.
Monitor inventories of products or materials.
Receive shipments.
Stock supplies or merchandise.
Unload materials or equipment.
Calculate costs of goods or services.
Operate forklifts or other loaders.
Attach identification information to products, items or containers.
Collect deposits, payments or fees.
Order materials, supplies, or equipment.
Store items.
Package objects for shipping.

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Inspect shipments to ensure correct order fulfillment.
Deliver items.
Advise others on business or operational matters.
Distribute materials to employees or customers.
Read work orders to determine material or setup requirements.
Set up merchandise displays.
Clean facilities or equipment.
Maintain operational records.
Remove debris or damaged materials.
Send information, materials or documentation.
Prepare documentation for contracts, transactions, or regulatory compliance.
Store records or related materials.
Inspect items for damage or defects.
Record shipping information.

Apprenticeship Occupations

Registered apprenticeship program titles associated with this occupation.

Warehouse Technician (Nof)

This page incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).

Based on federal labor and demographic data. Data source & methodology