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Security Guards and Gaming Surveillance Officers

Job Zone
Job Zone 1-2: Very Little to Some Preparation Needed
Usually requires a high school diploma or GED, though some occupations may not.

Job Zones group occupations into one of five categories based on the education, experience, and training typically needed to perform them.

O’NET publishes details below this occupation’s level. Showing Gambling Surveillance Officers and Gambling Investigators — one of 2 occupations here: Gambling Surveillance Officers and Gambling Investigators, Security Guards.

Tasks

Specific duties and responsibilities regularly performed in this occupation.

  • Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.95
  • Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.95
  • Report all violations and suspicious behaviors to supervisors, verbally or in writing.95
  • Develop and maintain log of surveillance observations.93
  • Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.91
  • Review video surveillance footage.90
  • Act as oversight or security agents for management or customers.86
  • Supervise or train surveillance observers.77

Skills

Developed capacities that facilitate learning or the more rapid acquisition of knowledge.

  • Monitoring78

    Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

  • Critical Thinking69

    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Speaking66

    Talking to others to convey information effectively.

  • Judgment and Decision Making60

    Considering the relative costs and benefits of potential actions to choose the most appropriate one.

  • Active Listening56

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Reading Comprehension56

    Understanding written sentences and paragraphs in work-related documents.

  • Active Learning53

    Understanding the implications of new information for both current and future problem-solving and decision-making.

  • Social Perceptiveness53

    Being aware of others' reactions and understanding why they react as they do.

  • Writing53

    Communicating effectively in writing as appropriate for the needs of the audience.

  • Complex Problem Solving50

    Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

  • Instructing50

    Teaching others how to do something.

  • Coordination47

    Adjusting actions in relation to others' actions.

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  • Time Management47

    Managing one's own time and the time of others.

  • Management of Personnel Resources41

    Motivating, developing, and directing people as they work, identifying the best people for the job.

  • Service Orientation41

    Actively looking for ways to help people.

  • Learning Strategies38

    Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

  • Persuasion38

    Persuading others to change their minds or behavior.

  • Systems Analysis38

    Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

  • Negotiation35

    Bringing others together and trying to reconcile differences.

  • Operations Monitoring35

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  • Systems Evaluation35

    Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

  • Quality Control Analysis31

    Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

  • Mathematics28

    Using mathematics to solve problems.

  • Operation and Control25

    Controlling operations of equipment or systems.

  • Troubleshooting19

    Determining causes of operating errors and deciding what to do about it.

  • Management of Financial Resources16

    Determining how money will be spent to get the work done, and accounting for these expenditures.

  • Management of Material Resources16

    Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

  • Technology Design16

    Generating or adapting equipment and technology to serve user needs.

  • Operations Analysis13

    Analyzing needs and product requirements to create a design.

  • Programming10

    Writing computer programs for various purposes.

  • Repairing6

    Repairing machines or systems using the needed tools.

  • Science6

    Using scientific rules and methods to solve problems.

  • Equipment Maintenance0

    Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

  • Equipment Selection0

    Determining the kind of tools and equipment needed to do a job.

  • Installation0

    Installing equipment, machines, wiring, or programs to meet specifications.

Knowledge

Organized sets of principles and facts that apply in general domains.

  • English Language82

    Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

  • Public Safety and Security76

    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

  • Computers and Electronics67

    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  • Mathematics66

    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

  • Administrative64

    Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

  • Education and Training59

    Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  • Customer and Personal Service57

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Administration and Management56

    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

  • Telecommunications46

    Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

  • Psychology45

    Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

  • Law and Government44

    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

  • Communications and Media38

    Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

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  • Personnel and Human Resources36

    Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

  • Economics and Accounting29

    Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

  • Engineering and Technology27

    Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

  • Mechanical26

    Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

  • Production and Processing25

    Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

  • Design20

    Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

  • Sociology and Anthropology20

    Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

  • Philosophy and Theology17

    Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

  • Sales and Marketing15

    Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

  • Geography13

    Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

  • Physics10

    Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

  • Medicine and Dentistry8

    Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

  • Foreign Language7

    Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  • Therapy and Counseling6

    Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

  • Building and Construction4

    Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

  • Food Production4

    Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

  • Biology3

    Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

  • Chemistry3

    Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

  • Transportation3

    Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

  • Fine Arts1

    Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

  • History and Archeology1

    Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

Abilities

Enduring attributes of the individual that influence performance.

  • Problem Sensitivity81

    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

  • Far Vision75

    The ability to see details at a distance.

  • Selective Attention75

    The ability to concentrate on a task over a period of time without being distracted.

  • Oral Comprehension72

    The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Inductive Reasoning69

    The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

  • Near Vision69

    The ability to see details at close range (within a few feet of the observer).

  • Written Expression69

    The ability to communicate information and ideas in writing so others will understand.

  • Flexibility of Closure66

    The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

  • Oral Expression66

    The ability to communicate information and ideas in speaking so others will understand.

  • Deductive Reasoning63

    The ability to apply general rules to specific problems to produce answers that make sense.

  • Perceptual Speed60

    The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.

  • Speech Clarity56

    The ability to speak clearly so others can understand you.

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  • Speech Recognition56

    The ability to identify and understand the speech of another person.

  • Information Ordering53

    The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

  • Speed of Closure53

    The ability to quickly make sense of, combine, and organize information into meaningful patterns.

  • Time Sharing53

    The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

  • Written Comprehension53

    The ability to read and understand information and ideas presented in writing.

  • Category Flexibility47

    The ability to generate or use different sets of rules for combining or grouping things in different ways.

  • Visual Color Discrimination35

    The ability to match or detect differences between colors, including shades of color and brightness.

  • Auditory Attention31

    The ability to focus on a single source of sound in the presence of other distracting sounds.

  • Fluency of Ideas31

    The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

  • Visualization31

    The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.

  • Control Precision28

    The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.

  • Finger Dexterity28

    The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

  • Mathematical Reasoning28

    The ability to choose the right mathematical methods or formulas to solve a problem.

  • Memorization28

    The ability to remember information such as words, numbers, pictures, and procedures.

  • Number Facility28

    The ability to add, subtract, multiply, or divide quickly and correctly.

  • Originality28

    The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

  • Arm-Hand Steadiness25

    The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

  • Depth Perception25

    The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.

  • Hearing Sensitivity25

    The ability to detect or tell the differences between sounds that vary in pitch and loudness.

  • Manual Dexterity25

    The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

  • Trunk Strength25

    The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.

  • Static Strength22

    The ability to exert maximum muscle force to lift, push, pull, or carry objects.

  • Explosive Strength19

    The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.

  • Extent Flexibility19

    The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.

  • Response Orientation19

    The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.

  • Stamina19

    The ability to exert yourself physically over long periods of time without getting winded or out of breath.

  • Wrist-Finger Speed19

    The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.

  • Dynamic Strength16

    The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.

  • Gross Body Equilibrium16

    The ability to keep or regain your body balance or stay upright when in an unstable position.

  • Multilimb Coordination16

    The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.

  • Peripheral Vision16

    The ability to see objects or movement of objects to one's side when the eyes are looking ahead.

  • Reaction Time16

    The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.

  • Gross Body Coordination13

    The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.

  • Spatial Orientation10

    The ability to know your location in relation to the environment or to know where other objects are in relation to you.

  • Speed of Limb Movement10

    The ability to quickly move the arms and legs.

  • Night Vision6

    The ability to see under low-light conditions.

  • Dynamic Flexibility0

    The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.

  • Glare Sensitivity0

    The ability to see objects in the presence of a glare or bright lighting.

  • Rate Control0

    The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.

  • Sound Localization0

    The ability to tell the direction from which a sound originated.

Work Activities

General types of job behaviors occurring on multiple jobs.

  • Documenting/Recording Information95

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  • Working with Computers91

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  • Communicating with Supervisors, Peers, or Subordinates90

    Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Getting Information90

    Observing, receiving, and otherwise obtaining information from all relevant sources.

  • Monitoring Processes, Materials, or Surroundings90

    Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

  • Identifying Objects, Actions, and Events89

    Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

  • Updating and Using Relevant Knowledge85

    Keeping up-to-date technically and applying new knowledge to your job.

  • Evaluating Information to Determine Compliance with Standards81

    Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

  • Making Decisions and Solving Problems81

    Analyzing information and evaluating results to choose the best solution and solve problems.

  • Processing Information77

    Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

  • Organizing, Planning, and Prioritizing Work74

    Developing specific goals and plans to prioritize, organize, and accomplish your work.

  • Judging the Qualities of Objects, Services, or People73

    Assessing the value, importance, or quality of things or people.

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  • Analyzing Data or Information71

    Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

  • Inspecting Equipment, Structures, or Materials71

    Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

  • Interpreting the Meaning of Information for Others71

    Translating or explaining what information means and how it can be used.

  • Training and Teaching Others69

    Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

  • Establishing and Maintaining Interpersonal Relationships65

    Developing constructive and cooperative working relationships with others, and maintaining them over time.

  • Coaching and Developing Others61

    Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

  • Estimating the Quantifiable Characteristics of Products, Events, or Information61

    Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

  • Communicating with People Outside the Organization60

    Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

  • Coordinating the Work and Activities of Others58

    Getting members of a group to work together to accomplish tasks.

  • Thinking Creatively58

    Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

  • Performing Administrative Activities57

    Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

  • Scheduling Work and Activities56

    Scheduling events, programs, and activities, as well as the work of others.

  • Developing Objectives and Strategies53

    Establishing long-range objectives and specifying the strategies and actions to achieve them.

  • Providing Consultation and Advice to Others52

    Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

  • Resolving Conflicts and Negotiating with Others50

    Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

  • Developing and Building Teams49

    Encouraging and building mutual trust, respect, and cooperation among team members.

  • Guiding, Directing, and Motivating Subordinates47

    Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

  • Assisting and Caring for Others46

    Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

  • Handling and Moving Objects41

    Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

  • Controlling Machines and Processes35

    Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

  • Performing General Physical Activities35

    Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

  • Monitoring and Controlling Resources32

    Monitoring and controlling resources and overseeing the spending of money.

  • Repairing and Maintaining Electronic Equipment31

    Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

  • Performing for or Working Directly with the Public28

    Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment26

    Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.

  • Staffing Organizational Units22

    Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

  • Operating Vehicles, Mechanized Devices, or Equipment16

    Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.

  • Repairing and Maintaining Mechanical Equipment14

    Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

  • Selling or Influencing Others10

    Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Work Styles

Personal characteristics that can affect how well someone performs a job.

  • Integrity98

    A tendency to be honest and ethical at work.

  • Attention to Detail89

    A tendency to be detail-oriented, organized, and thorough in completing work.

  • Dependability88

    A tendency to be reliable, responsible, and consistent in meeting work-related obligations.

  • Cautiousness85

    A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.

  • Self-Control74

    A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.

  • Stress Tolerance66

    A tendency to cope and function effectively in stressful situations at work.

  • Perseverance52

    A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.

  • Tolerance for Ambiguity43

    A tendency to be comfortable with ambiguity and uncertainty at work.

  • Self-Confidence37

    A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.

  • Adaptability34

    A tendency to be open to and comfortable with change, new experiences, or ideas at work.

  • Social Orientation32

    A tendency to seek out, enjoy, and be energized by social interaction at work.

  • Achievement Orientation30

    A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.

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  • Intellectual Curiosity19

    A tendency to seek out and acquire new work-related knowledge and obtain a deep understanding of work-related subjects.

  • Cooperation17

    A tendency to be pleasant, helpful, and willing to assist others at work.

  • Initiative9

    A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.

Interests (RIASEC)

Holland's six occupational interest types (RIASEC) this work tends to attract.

  • Conventional77

    Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

  • Enterprising63

    Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

  • Realistic52

    Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

  • Investigative20

    Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

  • Social19

    Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

  • Artistic0

    Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Work Context

Physical and social factors that influence the nature of work.

  • Indoors, Environmentally Controlled

    • Every day99%
  • Telephone Conversations

    • Every day93%
  • Importance of Being Exact or Accurate

    • Extremely important86%
  • Spend Time Sitting

    • Continually or almost continually91%
  • Face-to-Face Discussions with Individuals and Within Teams

    • Every day86%
  • E-Mail

    • Every day85%
  • Contact With Others

    • Constant contact with others81%
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

    • Continually or almost continually81%
    • More than half the time11%
  • Importance of Repeating Same Tasks

    • Extremely important74%
    • Very important12%
  • Work With or Contribute to a Work Group or Team

    • Extremely important74%
  • Frequency of Decision Making

    • Every day71%
    • Once a month or more but not every week19%
  • Impact of Decisions on Co-workers or Company Results

    • Very important results66%
    • Important results20%
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  • Freedom to Make Decisions

    • A lot of freedom64%
    • Some freedom19%
    • Limited freedom12%
  • Physical Proximity

    • Moderately close (at arm's length)30%
    • Slightly close (e.g., shared office)23%
  • Determine Tasks, Priorities and Goals

    • A lot of freedom41%
    • Some freedom19%
    • Limited freedom38%
  • Conflict Situations

    • Every day44%
    • Once a week or more but not every day29%
    • Once a month or more but not every week11%
    • Never12%
  • Coordinate or Lead Others in Accomplishing Work Activities

    • Extremely important26%
    • Very important33%
    • Important33%
  • Written Letters and Memos

    • Every day37%
    • Once a week or more but not every day21%
    • Once a month or more but not every week25%
    • Never13%
  • Consequence of Error

    • Extremely serious39%
    • Serious34%
    • Fairly serious15%
  • Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

    • Every day52%
    • Once a year or more but not every month24%
    • Never20%
  • Spend Time Making Repetitive Motions

    • Continually or almost continually45%
    • More than half the time19%
    • Never29%
  • Health and Safety of Other Workers

    • Very high responsibility26%
    • High responsibility21%
    • Moderate responsibility31%
    • Limited responsibility13%
  • Work Outcomes and Results of Other Workers

    • Very high responsibility28%
  • Deal With External Customers or the Public in General

    • Extremely important50%
    • Not important at all34%
  • Duration of Typical Work Week

    • More than 40 hours17%
    • 40 hours75%
  • Time Pressure

    • Every day25%
    • Once a week or more but not every day17%
    • Once a month or more but not every week28%
    • Never22%
  • Dealing With Unpleasant, Angry, or Discourteous People

    • Every day36%
    • Once a year or more but not every month17%
    • Never32%
  • Exposed to Contaminants

    • Every day23%
    • Once a week or more but not every day23%
    • Never47%
  • Level of Competition

    • Moderately competitive37%
    • Slightly competitive25%
    • Not at all competitive22%
  • Dealing with Violent or Physically Aggressive People

    • Once a week or more but not every day22%
    • Once a year or more but not every month13%
    • Never52%
  • Degree of Automation

    • Moderately automated14%
    • Slightly automated22%
  • Pace Determined by Speed of Equipment

    • Very important18%
    • Fairly important14%
    • Not important at all54%
  • Exposed to Disease or Infections

    • Every day26%
    • Never70%
  • Exposed to Extremely Bright or Inadequate Lighting Conditions

    • Every day23%
    • Once a year or more but not every month19%
    • Never58%
  • In an Enclosed Vehicle or Operate Enclosed Equipment

    • Once a week or more but not every day19%
    • Never71%
  • Spend Time Walking or Running

    • Continually or almost continually12%
    • Less than half the time28%
    • Never54%
  • Spend Time Standing

    • Continually or almost continually12%
    • Less than half the time20%
    • Never62%
  • Spend Time Bending or Twisting Your Body

    • Less than half the time43%
    • Never47%
  • Exposed to Cramped Work Space, Awkward Positions

    • Once a year or more but not every month17%
    • Never65%
  • Public Speaking

    • Once a month or more but not every week19%
    • Never71%
  • Exposed to Very Hot or Cold Temperatures

    • Every day11%
    • Once a year or more but not every month23%
    • Never66%
  • Indoors, Not Environmentally Controlled

    • Once a year or more but not every month23%
    • Never67%
  • Outdoors, Exposed to All Weather Conditions

    • Every day12%
    • Never80%
  • Exposed to Hazardous Conditions

    • Never82%
  • Exposed to Hazardous Equipment

    • Never84%
  • In an Open Vehicle or Operating Equipment

    • Never85%
  • Spend Time Kneeling, Crouching, Stooping, or Crawling

    • Never79%
  • Spend Time Climbing Ladders, Scaffolds, or Poles

    • Never81%
  • Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

    • Never83%
  • Exposed to Minor Burns, Cuts, Bites, or Stings

    • Never84%
  • Outdoors, Under Cover

    • Never88%
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

    • Never88%
  • Exposed to Radiation

    • Never91%
  • Exposed to Whole Body Vibration

    • Never91%
  • Spend Time Keeping or Regaining Balance

    • Never88%
  • Exposed to High Places

    • Never88%
  • Work Schedules

    • Regular (established routine, set schedule)97%

Typical Education Levels Reported

Education levels O*NET survey respondents in this occupation most often reported having.

  • High school diploma or equivalent
  • Post-secondary certificate
  • Associate’s degree or other 2-year degree

Technology Skills

Specific software and technology tools commonly used on the job.

  • Spreadsheet software

    Microsoft Excel

  • Presentation software

    Microsoft PowerPoint

  • Data base user interface and query software

    FileMaker Pro, iView Systems

  • Electronic mail software

    Microsoft Outlook

  • Graphics or photo imaging software

    Microsoft Paint

  • Office suite software

    Microsoft Office software

  • Word processing software

    Microsoft Word

Professional Associations

Organizations related to this occupation, such as industry and licensing bodies.

Related Occupations

Detailed Work Activities

More specific, granular versions of the Work Activities above.

  • Observe individuals' activities to gather information or compile evidence.
  • Operate surveillance equipment to detect suspicious or illegal activities.
  • Discuss performance, complaints, or violations with supervisors.
  • Monitor operations to ensure compliance with safety or security policies or regulations.
  • Compile data or documentation.
  • Compile operational data.
  • Record operational or environmental data.
  • Inspect equipment or systems.
  • Inspect facilities or equipment to ensure specifications are met.
  • Inspect materials or equipment to determine need for repair or replacement.
  • Maintain surveillance of individuals or establishments.
  • Direct security operations.
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  • Train employees in proper work procedures.
O*NET in-it

This page incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).

Based on federal labor and demographic data. Data source & methodology

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