← All occupations

Pharmacy aides

Job Zone
Job Zone 1-2: Very Little to Some Preparation Needed
Usually requires a high school diploma or GED, though some occupations may not.

Job Zones group occupations into one of five categories based on the education, experience, and training typically needed to perform them.

Tasks

Specific duties and responsibilities regularly performed in this occupation.

  • Process medical insurance claims, posting bill amounts and calculating copayments.94
  • Answer telephone inquiries, referring callers to pharmacist when necessary.94
  • Prepare prescription labels by typing or operating a computer and printer.92
  • Operate cash register to process cash or credit sales.88
  • Prepare, maintain, and record records of inventories, receipts, purchases, or deliveries, using a variety of computer screen formats.86
  • Receive, store, and inventory pharmaceutical supplies or medications, check for out-of-date medications, and notify pharmacist when inventory levels are low.86
  • Accept prescriptions for filling, gathering and processing necessary information.86
  • Maintain and clean equipment, work areas, or shelves.81
  • Calculate anticipated drug usage for a prescribed period.80
  • Perform clerical tasks, such as filing, compiling and maintaining prescription records, or composing letters.79
  • Restock storage areas, replenishing items on shelves.78
  • Greet customers and help them locate merchandise.78
Show all 17
  • Unpack, sort, count, and label incoming merchandise, including items requiring special handling or refrigeration.77
  • Compound, package, and label pharmaceutical products, under direction of pharmacist.76
  • Provide customers with information about the uses, effects, or interactions of drugs.71
  • Operate capsule or tablet counting machine that automatically distributes a certain number of capsules or tablets into smaller containers.61
  • Deliver medication to treatment areas, living units, residences, or clinics, using various means of transportation.52

Skills

Developed capacities that facilitate learning or the more rapid acquisition of knowledge.

  • Active Listening63

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Service Orientation60

    Actively looking for ways to help people.

  • Speaking60

    Talking to others to convey information effectively.

  • Reading Comprehension56

    Understanding written sentences and paragraphs in work-related documents.

  • Social Perceptiveness56

    Being aware of others' reactions and understanding why they react as they do.

  • Coordination50

    Adjusting actions in relation to others' actions.

  • Critical Thinking50

    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Judgment and Decision Making50

    Considering the relative costs and benefits of potential actions to choose the most appropriate one.

  • Active Learning47

    Understanding the implications of new information for both current and future problem-solving and decision-making.

  • Complex Problem Solving44

    Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

  • Monitoring44

    Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

  • Writing44

    Communicating effectively in writing as appropriate for the needs of the audience.

Show all 35
  • Time Management41

    Managing one's own time and the time of others.

  • Learning Strategies38

    Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

  • Mathematics38

    Using mathematics to solve problems.

  • Persuasion31

    Persuading others to change their minds or behavior.

  • Systems Analysis28

    Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

  • Instructing25

    Teaching others how to do something.

  • Management of Material Resources25

    Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

  • Quality Control Analysis25

    Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

  • Management of Personnel Resources22

    Motivating, developing, and directing people as they work, identifying the best people for the job.

  • Negotiation22

    Bringing others together and trying to reconcile differences.

  • Operations Monitoring22

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  • Systems Evaluation22

    Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

  • Management of Financial Resources19

    Determining how money will be spent to get the work done, and accounting for these expenditures.

  • Operation and Control19

    Controlling operations of equipment or systems.

  • Troubleshooting19

    Determining causes of operating errors and deciding what to do about it.

  • Technology Design16

    Generating or adapting equipment and technology to serve user needs.

  • Equipment Maintenance13

    Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

  • Operations Analysis13

    Analyzing needs and product requirements to create a design.

  • Programming13

    Writing computer programs for various purposes.

  • Science13

    Using scientific rules and methods to solve problems.

  • Equipment Selection10

    Determining the kind of tools and equipment needed to do a job.

  • Repairing3

    Repairing machines or systems using the needed tools.

  • Installation0

    Installing equipment, machines, wiring, or programs to meet specifications.

Knowledge

Organized sets of principles and facts that apply in general domains.

  • Customer and Personal Service94

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • English Language59

    Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

  • Administrative52

    Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

  • Sales and Marketing51

    Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

  • Law and Government48

    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

  • Administration and Management47

    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

  • Mathematics47

    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

  • Medicine and Dentistry40

    Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

  • Public Safety and Security36

    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

  • Computers and Electronics33

    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  • Communications and Media29

    Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

  • Economics and Accounting29

    Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

Show all 33
  • Telecommunications26

    Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

  • Education and Training25

    Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  • Production and Processing23

    Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

  • Mechanical19

    Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

  • Psychology19

    Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

  • Therapy and Counseling18

    Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

  • Chemistry16

    Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

  • Geography14

    Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

  • Personnel and Human Resources13

    Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

  • Philosophy and Theology13

    Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

  • Foreign Language11

    Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  • Biology8

    Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

  • Transportation7

    Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

  • Sociology and Anthropology6

    Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

  • Building and Construction5

    Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

  • Design5

    Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

  • Physics5

    Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

  • Engineering and Technology3

    Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

  • Fine Arts0

    Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

  • Food Production0

    Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

  • History and Archeology0

    Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

Abilities

Enduring attributes of the individual that influence performance.

  • Oral Comprehension75

    The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Oral Expression63

    The ability to communicate information and ideas in speaking so others will understand.

  • Speech Clarity63

    The ability to speak clearly so others can understand you.

  • Near Vision60

    The ability to see details at close range (within a few feet of the observer).

  • Speech Recognition60

    The ability to identify and understand the speech of another person.

  • Problem Sensitivity56

    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

  • Written Comprehension56

    The ability to read and understand information and ideas presented in writing.

  • Information Ordering53

    The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

  • Category Flexibility50

    The ability to generate or use different sets of rules for combining or grouping things in different ways.

  • Deductive Reasoning50

    The ability to apply general rules to specific problems to produce answers that make sense.

  • Finger Dexterity50

    The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

  • Written Expression50

    The ability to communicate information and ideas in writing so others will understand.

Show all 52
  • Far Vision47

    The ability to see details at a distance.

  • Mathematical Reasoning47

    The ability to choose the right mathematical methods or formulas to solve a problem.

  • Perceptual Speed47

    The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.

  • Inductive Reasoning44

    The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

  • Trunk Strength44

    The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.

  • Visual Color Discrimination44

    The ability to match or detect differences between colors, including shades of color and brightness.

  • Number Facility41

    The ability to add, subtract, multiply, or divide quickly and correctly.

  • Selective Attention41

    The ability to concentrate on a task over a period of time without being distracted.

  • Time Sharing41

    The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

  • Arm-Hand Steadiness38

    The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

  • Flexibility of Closure35

    The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

  • Manual Dexterity35

    The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

  • Multilimb Coordination31

    The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.

  • Dynamic Strength28

    The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.

  • Extent Flexibility28

    The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.

  • Stamina28

    The ability to exert yourself physically over long periods of time without getting winded or out of breath.

  • Static Strength28

    The ability to exert maximum muscle force to lift, push, pull, or carry objects.

  • Visualization28

    The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.

  • Auditory Attention25

    The ability to focus on a single source of sound in the presence of other distracting sounds.

  • Depth Perception25

    The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.

  • Memorization25

    The ability to remember information such as words, numbers, pictures, and procedures.

  • Control Precision22

    The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.

  • Fluency of Ideas22

    The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

  • Gross Body Coordination22

    The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.

  • Originality22

    The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

  • Speed of Closure22

    The ability to quickly make sense of, combine, and organize information into meaningful patterns.

  • Hearing Sensitivity19

    The ability to detect or tell the differences between sounds that vary in pitch and loudness.

  • Wrist-Finger Speed19

    The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.

  • Gross Body Equilibrium16

    The ability to keep or regain your body balance or stay upright when in an unstable position.

  • Reaction Time16

    The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.

  • Response Orientation16

    The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.

  • Rate Control13

    The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.

  • Dynamic Flexibility10

    The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.

  • Spatial Orientation10

    The ability to know your location in relation to the environment or to know where other objects are in relation to you.

  • Speed of Limb Movement6

    The ability to quickly move the arms and legs.

  • Explosive Strength0

    The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.

  • Glare Sensitivity0

    The ability to see objects in the presence of a glare or bright lighting.

  • Night Vision0

    The ability to see under low-light conditions.

  • Peripheral Vision0

    The ability to see objects or movement of objects to one's side when the eyes are looking ahead.

  • Sound Localization0

    The ability to tell the direction from which a sound originated.

Work Activities

General types of job behaviors occurring on multiple jobs.

  • Getting Information96

    Observing, receiving, and otherwise obtaining information from all relevant sources.

  • Working with Computers90

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  • Assisting and Caring for Others89

    Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

  • Making Decisions and Solving Problems89

    Analyzing information and evaluating results to choose the best solution and solve problems.

  • Processing Information89

    Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

  • Documenting/Recording Information86

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  • Evaluating Information to Determine Compliance with Standards82

    Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

  • Identifying Objects, Actions, and Events81

    Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

  • Performing for or Working Directly with the Public81

    Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

  • Analyzing Data or Information79

    Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

  • Communicating with Supervisors, Peers, or Subordinates75

    Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Interpreting the Meaning of Information for Others74

    Translating or explaining what information means and how it can be used.

Show all 41
  • Communicating with People Outside the Organization70

    Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

  • Establishing and Maintaining Interpersonal Relationships69

    Developing constructive and cooperative working relationships with others, and maintaining them over time.

  • Estimating the Quantifiable Characteristics of Products, Events, or Information69

    Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

  • Organizing, Planning, and Prioritizing Work66

    Developing specific goals and plans to prioritize, organize, and accomplish your work.

  • Updating and Using Relevant Knowledge66

    Keeping up-to-date technically and applying new knowledge to your job.

  • Resolving Conflicts and Negotiating with Others63

    Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

  • Monitoring Processes, Materials, or Surroundings62

    Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

  • Handling and Moving Objects60

    Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

  • Training and Teaching Others57

    Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

  • Performing General Physical Activities55

    Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

  • Controlling Machines and Processes48

    Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

  • Developing and Building Teams48

    Encouraging and building mutual trust, respect, and cooperation among team members.

  • Thinking Creatively48

    Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

  • Coaching and Developing Others46

    Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

  • Coordinating the Work and Activities of Others45

    Getting members of a group to work together to accomplish tasks.

  • Monitoring and Controlling Resources44

    Monitoring and controlling resources and overseeing the spending of money.

  • Guiding, Directing, and Motivating Subordinates42

    Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

  • Judging the Qualities of Objects, Services, or People41

    Assessing the value, importance, or quality of things or people.

  • Developing Objectives and Strategies40

    Establishing long-range objectives and specifying the strategies and actions to achieve them.

  • Providing Consultation and Advice to Others38

    Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

  • Inspecting Equipment, Structures, or Materials37

    Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

  • Performing Administrative Activities37

    Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

  • Selling or Influencing Others22

    Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

  • Repairing and Maintaining Electronic Equipment20

    Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

  • Scheduling Work and Activities18

    Scheduling events, programs, and activities, as well as the work of others.

  • Repairing and Maintaining Mechanical Equipment17

    Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

  • Staffing Organizational Units12

    Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment3

    Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.

  • Operating Vehicles, Mechanized Devices, or Equipment3

    Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.

Work Styles

Personal characteristics that can affect how well someone performs a job.

  • Dependability80

    A tendency to be reliable, responsible, and consistent in meeting work-related obligations.

  • Attention to Detail79

    A tendency to be detail-oriented, organized, and thorough in completing work.

  • Integrity76

    A tendency to be honest and ethical at work.

  • Cautiousness65

    A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.

  • Cooperation63

    A tendency to be pleasant, helpful, and willing to assist others at work.

  • Social Orientation55

    A tendency to seek out, enjoy, and be energized by social interaction at work.

  • Empathy48

    A tendency to show concern for others and be sensitive to others' needs and feelings at work.

  • Sincerity48

    A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.

  • Self-Control43

    A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.

  • Stress Tolerance40

    A tendency to cope and function effectively in stressful situations at work.

  • Optimism39

    A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.

  • Humility28

    A tendency to be modest and humble when interacting with others at work.

Show all 17
  • Adaptability24

    A tendency to be open to and comfortable with change, new experiences, or ideas at work.

  • Perseverance21

    A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.

  • Achievement Orientation19

    A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.

  • Initiative16

    A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.

  • Self-Confidence13

    A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.

Interests (RIASEC)

Holland's six occupational interest types (RIASEC) this work tends to attract.

  • Conventional97

    Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

  • Enterprising47

    Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

  • Realistic46

    Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

  • Social35

    Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

  • Investigative10

    Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

  • Artistic0

    Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Work Context

Physical and social factors that influence the nature of work.

  • Telephone Conversations

    • Every day96%
  • Work With or Contribute to a Work Group or Team

    • Extremely important90%
  • Contact With Others

    • Constant contact with others90%
  • Face-to-Face Discussions with Individuals and Within Teams

    • Every day87%
  • Coordinate or Lead Others in Accomplishing Work Activities

    • Extremely important80%
  • Indoors, Environmentally Controlled

    • Every day89%
  • Deal With External Customers or the Public in General

    • Extremely important67%
    • Very important25%
  • Dealing With Unpleasant, Angry, or Discourteous People

    • E-Mail

      • Importance of Being Exact or Accurate

        • Extremely important58%
        • Important20%
      • Conflict Situations

        • Once a month or more but not every week11%
      • Spend Time Standing

        • More than half the time23%
        • Less than half the time19%
      Show all 57
      • Consequence of Error

        • Extremely serious51%
        • Very serious20%
      • Exposed to Disease or Infections

        • Every day70%
        • Never21%
      • Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

        • Physical Proximity

          • Moderately close (at arm's length)52%
          • Slightly close (e.g., shared office)29%
        • Frequency of Decision Making

          • Every day51%
          • Once a year or more but not every month20%
        • Importance of Repeating Same Tasks

          • Extremely important17%
          • Very important40%
          • Important42%
        • Spend Time Making Repetitive Motions

          • Less than half the time19%
          • Never20%
        • Written Letters and Memos

          • Every day45%
          • Once a month or more but not every week13%
          • Once a year or more but not every month39%
        • Time Pressure

          • Once a week or more but not every day21%
          • Never20%
        • Spend Time Walking or Running

          • Less than half the time20%
          • Never19%
        • Health and Safety of Other Workers

          • Moderate responsibility24%
          • Limited responsibility19%
        • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

          • Less than half the time19%
          • Never28%
        • Duration of Typical Work Week

          • More than 40 hours19%
          • 40 hours70%
          • Less than 40 hours11%
        • Determine Tasks, Priorities and Goals

          • Some freedom30%
          • Limited freedom44%
        • Impact of Decisions on Co-workers or Company Results

          • Very important results23%
          • Minor results21%
        • Work Outcomes and Results of Other Workers

          • High responsibility40%
          • Limited responsibility23%
        • Spend Time Sitting

          • Freedom to Make Decisions

            • Some freedom30%
            • Limited freedom29%
          • Level of Competition

            • Highly competitive20%
            • Moderately competitive33%
          • Degree of Automation

            • Moderately automated42%
            • Slightly automated42%
          • Public Speaking

            • Once a month or more but not every week19%
            • Never49%
          • Spend Time Bending or Twisting Your Body

            • Less than half the time51%
            • Never22%
          • Spend Time Keeping or Regaining Balance

            • Exposed to Cramped Work Space, Awkward Positions

              • Dealing with Violent or Physically Aggressive People

                • Once a year or more but not every month42%
                • Never49%
              • Spend Time Kneeling, Crouching, Stooping, or Crawling

                • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

                  • Exposed to Contaminants

                    • Pace Determined by Speed of Equipment

                      • Exposed to Hazardous Conditions

                        • Indoors, Not Environmentally Controlled

                          • Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

                            • Never92%
                          • Exposed to Extremely Bright or Inadequate Lighting Conditions

                            • Never96%
                          • Exposed to Hazardous Equipment

                            • Exposed to High Places

                              • Outdoors, Exposed to All Weather Conditions

                                • Outdoors, Under Cover

                                  • Work Schedules

                                    • Regular (established routine, set schedule)96%
                                  • Exposed to Minor Burns, Cuts, Bites, or Stings

                                    • Never97%
                                  • Exposed to Very Hot or Cold Temperatures

                                    • Never98%
                                  • Spend Time Climbing Ladders, Scaffolds, or Poles

                                    • Never98%
                                  • Exposed to Radiation

                                    • Never100%
                                  • Exposed to Whole Body Vibration

                                    • Never100%
                                  • In an Enclosed Vehicle or Operate Enclosed Equipment

                                    • Never100%
                                  • In an Open Vehicle or Operating Equipment

                                    • Never100%

                                  Typical Education Levels Reported

                                  Education levels O*NET survey respondents in this occupation most often reported having.

                                  • High school diploma or equivalent
                                  • Post-secondary certificate
                                  • Less than high school diploma

                                  Technology Skills

                                  Specific software and technology tools commonly used on the job.

                                  • Spreadsheet software

                                    Microsoft Excel

                                  • Presentation software

                                    Microsoft PowerPoint

                                  • Electronic mail software

                                    Microsoft Outlook

                                  • Office suite software

                                    Microsoft Office software

                                  • Operating system software

                                    Microsoft Windows

                                  • Data base user interface and query software

                                    Database software

                                  • Word processing software

                                    Microsoft Word

                                  Professional Associations

                                  Related Occupations

                                  Detailed Work Activities

                                  More specific, granular versions of the Work Activities above.

                                  • Answer telephones to direct calls or provide information.
                                  • Process medical billing information.
                                  • Respond to customer inquiries.
                                  • Perform clerical work in medical settings.
                                  • Inventory medical supplies or equipment.
                                  • Control prescription refills or authorizations.
                                  • Clean medical equipment.
                                  • Maintain medical equipment or instruments.
                                  • Calculate numerical data for medical activities.
                                  • Maintain medical records.
                                  • Greet customers, patrons, or visitors.
                                  • Provide customer service to clients or users.
                                  Show all 20
                                  • Stock medical or patient care supplies.
                                  • Apply identification labels or tags.
                                  • Package materials or products.
                                  • Communicate health and wellness information to the public.
                                  • Explain technical medical information to patients.
                                  • Provide customers with general information or assistance.
                                  • Operate medical equipment.
                                  • Transport biological or other medical materials.
                                  O*NET in-it

                                  This page incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).

                                  Based on federal labor and demographic data. Data source & methodology

                                  Limited time offer