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Personal Care Aides

Job Zone
Job Zone 1-2: Very Little to Some Preparation Needed
Usually requires a high school diploma or GED, though some occupations may not.

Job Zones group occupations into one of five categories based on the education, experience, and training typically needed to perform them.

Tasks

Specific duties and responsibilities regularly performed in this occupation.

  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.91
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.91
  • Train family members to provide bedside care.89
  • Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.87
  • Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.86
  • Instruct or advise clients on issues, such as household cleanliness, utilities, hygiene, nutrition, or infant care.86
  • Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.85
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.80
  • Provide clients with communication assistance, typing their correspondence or obtaining information for them.80
  • Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.76
  • Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.68

Skills

Developed capacities that facilitate learning or the more rapid acquisition of knowledge.

  • Service Orientation75

    Actively looking for ways to help people.

  • Social Perceptiveness72

    Being aware of others' reactions and understanding why they react as they do.

  • Active Listening60

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Critical Thinking56

    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Monitoring56

    Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

  • Coordination53

    Adjusting actions in relation to others' actions.

  • Instructing50

    Teaching others how to do something.

  • Speaking50

    Talking to others to convey information effectively.

  • Time Management50

    Managing one's own time and the time of others.

  • Active Learning47

    Understanding the implications of new information for both current and future problem-solving and decision-making.

  • Complex Problem Solving47

    Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

  • Judgment and Decision Making47

    Considering the relative costs and benefits of potential actions to choose the most appropriate one.

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  • Reading Comprehension47

    Understanding written sentences and paragraphs in work-related documents.

  • Writing47

    Communicating effectively in writing as appropriate for the needs of the audience.

  • Learning Strategies44

    Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

  • Negotiation35

    Bringing others together and trying to reconcile differences.

  • Operations Monitoring35

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  • Persuasion35

    Persuading others to change their minds or behavior.

  • Management of Personnel Resources31

    Motivating, developing, and directing people as they work, identifying the best people for the job.

  • Systems Evaluation31

    Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

  • Systems Analysis28

    Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

  • Mathematics25

    Using mathematics to solve problems.

  • Operation and Control25

    Controlling operations of equipment or systems.

  • Quality Control Analysis25

    Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

  • Troubleshooting22

    Determining causes of operating errors and deciding what to do about it.

  • Management of Material Resources19

    Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

  • Science19

    Using scientific rules and methods to solve problems.

  • Management of Financial Resources10

    Determining how money will be spent to get the work done, and accounting for these expenditures.

  • Technology Design6

    Generating or adapting equipment and technology to serve user needs.

  • Operations Analysis3

    Analyzing needs and product requirements to create a design.

  • Programming3

    Writing computer programs for various purposes.

  • Equipment Maintenance0

    Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

  • Equipment Selection0

    Determining the kind of tools and equipment needed to do a job.

  • Installation0

    Installing equipment, machines, wiring, or programs to meet specifications.

  • Repairing0

    Repairing machines or systems using the needed tools.

Knowledge

Organized sets of principles and facts that apply in general domains.

  • English Language66

    Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

  • Customer and Personal Service61

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Transportation61

    Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

  • Education and Training60

    Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  • Psychology60

    Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

  • Public Safety and Security55

    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

  • Food Production50

    Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

  • Administration and Management49

    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

  • Therapy and Counseling49

    Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

  • Personnel and Human Resources48

    Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

  • Sociology and Anthropology45

    Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

  • Foreign Language43

    Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

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  • Computers and Electronics39

    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  • Medicine and Dentistry39

    Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

  • Philosophy and Theology38

    Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

  • Administrative35

    Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

  • Design35

    Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

  • Mathematics33

    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

  • Production and Processing33

    Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

  • Building and Construction32

    Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

  • Engineering and Technology29

    Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

  • Sales and Marketing29

    Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

  • Chemistry28

    Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

  • Mechanical28

    Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

  • Biology27

    Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

  • Telecommunications25

    Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

  • Economics and Accounting23

    Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

  • Communications and Media22

    Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

  • Law and Government21

    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

  • History and Archeology19

    Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

  • Physics19

    Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

  • Fine Arts18

    Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

  • Geography9

    Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

Abilities

Enduring attributes of the individual that influence performance.

  • Oral Comprehension72

    The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Oral Expression72

    The ability to communicate information and ideas in speaking so others will understand.

  • Problem Sensitivity69

    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

  • Deductive Reasoning56

    The ability to apply general rules to specific problems to produce answers that make sense.

  • Written Comprehension56

    The ability to read and understand information and ideas presented in writing.

  • Near Vision53

    The ability to see details at close range (within a few feet of the observer).

  • Speech Clarity53

    The ability to speak clearly so others can understand you.

  • Speech Recognition53

    The ability to identify and understand the speech of another person.

  • Inductive Reasoning50

    The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

  • Information Ordering50

    The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

  • Selective Attention50

    The ability to concentrate on a task over a period of time without being distracted.

  • Trunk Strength50

    The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.

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  • Written Expression50

    The ability to communicate information and ideas in writing so others will understand.

  • Category Flexibility47

    The ability to generate or use different sets of rules for combining or grouping things in different ways.

  • Far Vision47

    The ability to see details at a distance.

  • Static Strength47

    The ability to exert maximum muscle force to lift, push, pull, or carry objects.

  • Time Sharing47

    The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

  • Stamina44

    The ability to exert yourself physically over long periods of time without getting winded or out of breath.

  • Arm-Hand Steadiness41

    The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

  • Auditory Attention38

    The ability to focus on a single source of sound in the presence of other distracting sounds.

  • Extent Flexibility38

    The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.

  • Multilimb Coordination38

    The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.

  • Finger Dexterity35

    The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

  • Flexibility of Closure35

    The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

  • Fluency of Ideas35

    The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

  • Hearing Sensitivity35

    The ability to detect or tell the differences between sounds that vary in pitch and loudness.

  • Originality35

    The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

  • Perceptual Speed35

    The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.

  • Gross Body Coordination31

    The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.

  • Gross Body Equilibrium31

    The ability to keep or regain your body balance or stay upright when in an unstable position.

  • Memorization31

    The ability to remember information such as words, numbers, pictures, and procedures.

  • Visualization31

    The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.

  • Depth Perception28

    The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.

  • Manual Dexterity28

    The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

  • Number Facility28

    The ability to add, subtract, multiply, or divide quickly and correctly.

  • Speed of Closure28

    The ability to quickly make sense of, combine, and organize information into meaningful patterns.

  • Visual Color Discrimination28

    The ability to match or detect differences between colors, including shades of color and brightness.

  • Control Precision25

    The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.

  • Dynamic Strength25

    The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.

  • Explosive Strength25

    The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.

  • Mathematical Reasoning25

    The ability to choose the right mathematical methods or formulas to solve a problem.

  • Reaction Time25

    The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.

  • Response Orientation25

    The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.

  • Glare Sensitivity13

    The ability to see objects in the presence of a glare or bright lighting.

  • Night Vision13

    The ability to see under low-light conditions.

  • Peripheral Vision13

    The ability to see objects or movement of objects to one's side when the eyes are looking ahead.

  • Rate Control13

    The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.

  • Sound Localization13

    The ability to tell the direction from which a sound originated.

  • Spatial Orientation13

    The ability to know your location in relation to the environment or to know where other objects are in relation to you.

  • Speed of Limb Movement13

    The ability to quickly move the arms and legs.

  • Wrist-Finger Speed13

    The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.

  • Dynamic Flexibility0

    The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.

Work Activities

General types of job behaviors occurring on multiple jobs.

  • Assisting and Caring for Others99

    Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

  • Getting Information94

    Observing, receiving, and otherwise obtaining information from all relevant sources.

  • Establishing and Maintaining Interpersonal Relationships86

    Developing constructive and cooperative working relationships with others, and maintaining them over time.

  • Training and Teaching Others81

    Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

  • Communicating with Supervisors, Peers, or Subordinates78

    Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Evaluating Information to Determine Compliance with Standards78

    Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

  • Performing General Physical Activities77

    Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

  • Communicating with People Outside the Organization76

    Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

  • Documenting/Recording Information75

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  • Organizing, Planning, and Prioritizing Work75

    Developing specific goals and plans to prioritize, organize, and accomplish your work.

  • Making Decisions and Solving Problems74

    Analyzing information and evaluating results to choose the best solution and solve problems.

  • Handling and Moving Objects73

    Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

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  • Performing for or Working Directly with the Public73

    Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

  • Identifying Objects, Actions, and Events72

    Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

  • Interpreting the Meaning of Information for Others71

    Translating or explaining what information means and how it can be used.

  • Updating and Using Relevant Knowledge70

    Keeping up-to-date technically and applying new knowledge to your job.

  • Coordinating the Work and Activities of Others69

    Getting members of a group to work together to accomplish tasks.

  • Developing and Building Teams69

    Encouraging and building mutual trust, respect, and cooperation among team members.

  • Monitoring Processes, Materials, or Surroundings67

    Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

  • Thinking Creatively66

    Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

  • Coaching and Developing Others65

    Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

  • Developing Objectives and Strategies65

    Establishing long-range objectives and specifying the strategies and actions to achieve them.

  • Inspecting Equipment, Structures, or Materials64

    Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

  • Processing Information64

    Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

  • Judging the Qualities of Objects, Services, or People63

    Assessing the value, importance, or quality of things or people.

  • Working with Computers62

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  • Resolving Conflicts and Negotiating with Others59

    Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

  • Analyzing Data or Information58

    Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

  • Estimating the Quantifiable Characteristics of Products, Events, or Information58

    Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

  • Scheduling Work and Activities57

    Scheduling events, programs, and activities, as well as the work of others.

  • Selling or Influencing Others55

    Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

  • Operating Vehicles, Mechanized Devices, or Equipment54

    Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.

  • Guiding, Directing, and Motivating Subordinates50

    Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

  • Performing Administrative Activities46

    Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

  • Monitoring and Controlling Resources45

    Monitoring and controlling resources and overseeing the spending of money.

  • Controlling Machines and Processes44

    Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

  • Providing Consultation and Advice to Others43

    Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

  • Staffing Organizational Units38

    Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

  • Repairing and Maintaining Mechanical Equipment37

    Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment36

    Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.

  • Repairing and Maintaining Electronic Equipment34

    Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

Work Styles

Personal characteristics that can affect how well someone performs a job.

  • Empathy100

    A tendency to show concern for others and be sensitive to others' needs and feelings at work.

  • Cooperation94

    A tendency to be pleasant, helpful, and willing to assist others at work.

  • Dependability88

    A tendency to be reliable, responsible, and consistent in meeting work-related obligations.

  • Optimism84

    A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.

  • Integrity75

    A tendency to be honest and ethical at work.

  • Social Orientation73

    A tendency to seek out, enjoy, and be energized by social interaction at work.

  • Self-Control71

    A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.

  • Sincerity70

    A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.

  • Attention to Detail66

    A tendency to be detail-oriented, organized, and thorough in completing work.

  • Stress Tolerance65

    A tendency to cope and function effectively in stressful situations at work.

  • Perseverance61

    A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.

  • Cautiousness51

    A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.

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  • Humility50

    A tendency to be modest and humble when interacting with others at work.

  • Initiative42

    A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.

  • Tolerance for Ambiguity25

    A tendency to be comfortable with ambiguity and uncertainty at work.

  • Adaptability24

    A tendency to be open to and comfortable with change, new experiences, or ideas at work.

  • Achievement Orientation21

    A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.

  • Self-Confidence7

    A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.

Interests (RIASEC)

Holland's six occupational interest types (RIASEC) this work tends to attract.

  • Social87

    Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

  • Conventional49

    Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

  • Realistic42

    Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

  • Enterprising26

    Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

  • Artistic13

    Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

  • Investigative13

    Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

Work Context

Physical and social factors that influence the nature of work.

  • Physical Proximity

    • Very close (near touching)88%
  • Contact With Others

    • Constant contact with others73%
    • Occasional contact with others21%
  • Face-to-Face Discussions with Individuals and Within Teams

    • Every day56%
    • Once a week or more but not every day16%
    • Once a month or more but not every week25%
  • Exposed to Disease or Infections

    • Every day71%
    • Never14%
  • Frequency of Decision Making

    • Every day73%
    • Never21%
  • Impact of Decisions on Co-workers or Company Results

    • Very important results51%
    • Important results14%
    • Moderate results28%
  • Time Pressure

    • Once a year or more but not every month14%
  • Spend Time Standing

    • More than half the time29%
    • Less than half the time16%
  • Spend Time Walking or Running

    • Continually or almost continually51%
    • More than half the time14%
    • About half the time20%
    • Less than half the time15%
  • Work With or Contribute to a Work Group or Team

    • Consequence of Error

      • Extremely serious60%
      • Fairly serious13%
      • Not serious at all19%
    • Health and Safety of Other Workers

      • Very high responsibility52%
      • High responsibility12%
      • Limited responsibility27%
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    • Importance of Being Exact or Accurate

      • Extremely important39%
      • Very important13%
      • Important29%
      • Fairly important18%
    • Telephone Conversations

      • Once a week or more but not every day14%
      • Once a month or more but not every week15%
      • Never18%
    • Deal With External Customers or the Public in General

      • Important14%
      • Fairly important13%
      • Not important at all15%
    • Importance of Repeating Same Tasks

      • Extremely important37%
      • Very important19%
      • Important23%
      • Not important at all16%
    • Spend Time Bending or Twisting Your Body

      • Continually or almost continually22%
      • More than half the time24%
      • About half the time41%
    • Spend Time Kneeling, Crouching, Stooping, or Crawling

      • Continually or almost continually35%
      • About half the time34%
      • Less than half the time23%
    • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

      • Every day42%
      • Once a month or more but not every week15%
      • Once a year or more but not every month12%
      • Never26%
    • Indoors, Environmentally Controlled

      • Every day41%
      • Once a week or more but not every day15%
    • Coordinate or Lead Others in Accomplishing Work Activities

      • Important30%
      • Not important at all28%
    • Freedom to Make Decisions

      • A lot of freedom20%
      • Limited freedom57%
      • No freedom16%
    • Determine Tasks, Priorities and Goals

      • A lot of freedom12%
      • Some freedom32%
      • Limited freedom27%
      • Very little freedom13%
      • No freedom15%
    • Spend Time Making Repetitive Motions

      • Continually or almost continually19%
      • More than half the time15%
      • About half the time30%
      • Less than half the time31%
    • Conflict Situations

      • Once a week or more but not every day12%
      • Once a month or more but not every week11%
      • Once a year or more but not every month20%
      • Never27%
    • Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

      • Every day14%
      • Once a week or more but not every day26%
      • Once a month or more but not every week15%
      • Once a year or more but not every month25%
      • Never19%
    • Work Outcomes and Results of Other Workers

      • Very high responsibility30%
      • Moderate responsibility15%
      • No responsibility42%
    • Dealing With Unpleasant, Angry, or Discourteous People

      • Every day14%
      • Once a week or more but not every day29%
      • Once a month or more but not every week16%
    • Written Letters and Memos

      • Once a week or more but not every day23%
      • Once a year or more but not every month28%
      • Never17%
    • Exposed to Cramped Work Space, Awkward Positions

      • Every day28%
      • Once a week or more but not every day16%
      • Never51%
    • Exposed to Very Hot or Cold Temperatures

      • Every day25%
      • Once a month or more but not every week15%
      • Once a year or more but not every month12%
      • Never41%
    • Level of Competition

      • Moderately competitive38%
      • Slightly competitive21%
      • Not at all competitive26%
    • Exposed to Contaminants

      • Every day26%
      • Once a month or more but not every week13%
      • Never55%
    • Spend Time Keeping or Regaining Balance

      • About half the time24%
      • Less than half the time50%
      • Never16%
    • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

      • Less than half the time13%
    • Degree of Automation

      • Completely automated20%
      • Moderately automated20%
      • Not at all automated60%
    • Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

      • Every day24%
      • Once a month or more but not every week12%
      • Never63%
    • E-Mail

      • Every day12%
      • Once a week or more but not every day12%
      • Once a month or more but not every week17%
      • Never56%
    • In an Enclosed Vehicle or Operate Enclosed Equipment

      • Every day23%
      • Once a year or more but not every month12%
      • Never59%
    • Spend Time Sitting

      • Less than half the time85%
    • Public Speaking

      • Once a year or more but not every month29%
      • Never41%
    • Dealing with Violent or Physically Aggressive People

      • Once a week or more but not every day14%
      • Once a year or more but not every month28%
    • Duration of Typical Work Week

      • 40 hours21%
      • Less than 40 hours71%
    • Pace Determined by Speed of Equipment

      • Important20%
      • Not important at all72%
    • Work Schedules

      • Irregular (changes with weather conditions, production demands, or contract duration)27%
      • Regular (established routine, set schedule)71%
    • Indoors, Not Environmentally Controlled

      • Every day12%
      • Never82%
    • Exposed to Minor Burns, Cuts, Bites, or Stings

      • Once a year or more but not every month17%
      • Never74%
    • Outdoors, Exposed to All Weather Conditions

      • Never82%
    • Exposed to Extremely Bright or Inadequate Lighting Conditions

      • Once a year or more but not every month13%
      • Never80%
    • Outdoors, Under Cover

      • Never89%
    • Exposed to Hazardous Conditions

      • Never90%
    • Exposed to Radiation

      • Never93%
    • Spend Time Climbing Ladders, Scaffolds, or Poles

      • Never91%
    • Exposed to Hazardous Equipment

      • Never95%
    • Exposed to High Places

      • Never95%
    • Exposed to Whole Body Vibration

      • Never97%
    • In an Open Vehicle or Operating Equipment

      • Never95%

    Typical Education Levels Reported

    Education levels O*NET survey respondents in this occupation most often reported having.

    • High school diploma or equivalent
    • Associate’s degree or other 2-year degree

    Technology Skills

    Specific software and technology tools commonly used on the job.

    • Medical software

      MEDITECH software

    • Computer based training software

      Appletree

    • Electronic mail software

      Email software, Voltage SecureMail

    • Optical character reader OCR or scanning software

      Computer reading software

    • Video conferencing software

      FaceTime

    • Data base reporting software

      Mi-Co Mi-Forms

    • Calendar and scheduling software

      August Systems Visit Wizard

    Professional Associations

    Related Occupations

    Detailed Work Activities

    More specific, granular versions of the Work Activities above.

    • Administer basic health care or medical treatments.
    • Document client health or progress.
    • Maintain client information or service records.
    • Teach health or hygiene practices.
    • Monitor health or behavior of people or animals.
    • Develop plans for programs or services.
    • Provide counsel, comfort, or encouragement to individuals or families.
    • Prepare foods or meals.
    • Assist individuals with special needs.
    • Perform housekeeping duties.
    • Drive vehicles to transport patrons.
    O*NET in-it

    This page incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).

    Based on federal labor and demographic data. Data source & methodology

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