Parking Lot Attendants

Specific duties and responsibilities regularly performed in this occupation.

• Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.89
• Inspect vehicles to detect any damage.87
• Greet customers and open their car doors.87
• Issue ticket stubs or place numbered tags on windshields, log tags or attach tag to customers' keys, and give customers matching tags for locating parked vehicles.85
• Perform cash handling tasks, such as making change, balancing and recording cash drawer, or distributing tips.78
• Patrol parking areas to prevent vehicle damage and vehicle or property thefts.76
• Explain and calculate parking charges, collect fees from customers, and respond to customer complaints.75
• Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.75
• Provide customer assistance and information, such as giving directions or handling wheelchairs.74
• Keep parking areas clean and orderly to ensure that space usage is maximized.70
• Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary.70
• Escort customers to their vehicles to ensure their safety.65

Developed capacities that facilitate learning or the more rapid acquisition of knowledge.

• Speaking63

  Talking to others to convey information effectively.

• Service Orientation60

  Actively looking for ways to help people.

• Active Listening56

  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Social Perceptiveness50

  Being aware of others' reactions and understanding why they react as they do.

• Critical Thinking47

  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

• Coordination44

  Adjusting actions in relation to others' actions.

• Judgment and Decision Making44

  Considering the relative costs and benefits of potential actions to choose the most appropriate one.

• Mathematics44

  Using mathematics to solve problems.

• Monitoring44

  Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Writing44

  Communicating effectively in writing as appropriate for the needs of the audience.

• Operation and Control41

  Controlling operations of equipment or systems.

• Complex Problem Solving38

  Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Organized sets of principles and facts that apply in general domains.

• Customer and Personal Service62

  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• English Language52

  Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

• Transportation51

  Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

• Public Safety and Security43

  Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

• Mathematics38

  Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

• Production and Processing35

  Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

• Education and Training32

  Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

• Administrative31

  Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

• Administration and Management30

  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• Sales and Marketing29

  Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

• Communications and Media28

  Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

• Personnel and Human Resources27

  Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Enduring attributes of the individual that influence performance.

• Far Vision63

  The ability to see details at a distance.

• Near Vision60

  The ability to see details at close range (within a few feet of the observer).

• Oral Comprehension60

  The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Oral Expression60

  The ability to communicate information and ideas in speaking so others will understand.

• Speech Recognition60

  The ability to identify and understand the speech of another person.

• Problem Sensitivity56

  The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

• Speech Clarity56

  The ability to speak clearly so others can understand you.

• Spatial Orientation53

  The ability to know your location in relation to the environment or to know where other objects are in relation to you.

• Control Precision50

  The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.

• Deductive Reasoning50

  The ability to apply general rules to specific problems to produce answers that make sense.

• Depth Perception50

  The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.

• Inductive Reasoning50

  The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

General types of job behaviors occurring on multiple jobs.

• Performing for or Working Directly with the Public70

  Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

• Communicating with Supervisors, Peers, or Subordinates64

  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Establishing and Maintaining Interpersonal Relationships62

  Developing constructive and cooperative working relationships with others, and maintaining them over time.

• Getting Information59

  Observing, receiving, and otherwise obtaining information from all relevant sources.

• Operating Vehicles, Mechanized Devices, or Equipment57

  Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.

• Documenting/Recording Information55

  Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

• Communicating with People Outside the Organization54

  Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

• Identifying Objects, Actions, and Events54

  Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

• Handling and Moving Objects53

  Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

• Inspecting Equipment, Structures, or Materials53

  Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

• Making Decisions and Solving Problems52

  Analyzing information and evaluating results to choose the best solution and solve problems.

• Assisting and Caring for Others50

  Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Personal characteristics that can affect how well someone performs a job.

• Dependability68

  A tendency to be reliable, responsible, and consistent in meeting work-related obligations.

• Cooperation57

  A tendency to be pleasant, helpful, and willing to assist others at work.

• Integrity50

  A tendency to be honest and ethical at work.

• Attention to Detail48

  A tendency to be detail-oriented, organized, and thorough in completing work.

• Optimism45

  A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.

• Social Orientation44

  A tendency to seek out, enjoy, and be energized by social interaction at work.

• Self-Control40

  A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.

• Cautiousness32

  A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.

• Sincerity31

  A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.

• Stress Tolerance30

  A tendency to cope and function effectively in stressful situations at work.

• Empathy25

  A tendency to show concern for others and be sensitive to others' needs and feelings at work.

• Humility24

  A tendency to be modest and humble when interacting with others at work.

Holland's six occupational interest types (RIASEC) this work tends to attract.

• Realistic77

  Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

• Conventional68

  Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

• Enterprising35

  Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

• Social34

  Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

• Artistic3

  Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

• Investigative0

  Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

Physical and social factors that influence the nature of work.

• Contact With Others

  • Constant contact with others76%
  • Contact with others most of the time17%

• Face-to-Face Discussions with Individuals and Within Teams

  • Every day63%
  • Once a month or more but not every week22%

• Deal With External Customers or the Public in General

  • Extremely important64%
  • Very important14%
  • Fairly important11%

• Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

  • Continually or almost continually44%
  • More than half the time44%

• Importance of Being Exact or Accurate

  • Extremely important39%
  • Very important25%
  • Important26%

• In an Enclosed Vehicle or Operate Enclosed Equipment

  • Every day73%
  • Never25%

• Physical Proximity

  • Very close (near touching)28%
  • Moderately close (at arm's length)52%
  • Slightly close (e.g., shared office)11%

• Spend Time Walking or Running

  • Continually or almost continually54%
  • More than half the time13%
  • Less than half the time18%

• Spend Time Making Repetitive Motions

  • Continually or almost continually45%
  • More than half the time22%
  • About half the time12%
  • Never11%

• Work With or Contribute to a Work Group or Team

  • Extremely important36%
  • Very important28%
  • Important26%

• Telephone Conversations

  • Every day40%
  • Once a week or more but not every day38%
  • Never22%

• Impact of Decisions on Co-workers or Company Results

  • Very important results48%
  • Important results12%
  • Minor results15%
  • No results18%

Education levels O*NET survey respondents in this occupation most often reported having.

• High school diploma or equivalent
• Less than high school diploma
• Bachelor’s degree

Specific software and technology tools commonly used on the job.

• Electronic mail software

  Email software, Microsoft Outlook

• Spreadsheet software

  Microsoft Excel

• Point of sale POS software

  CorePark Valet, Payment processing software, SMS Valet

• Office suite software

  Microsoft Office software

• Word processing software

  Microsoft Word

Organizations related to this occupation, such as industry and licensing bodies.

• National Parking Association

Occupations that call for similar work and worker requirements.

• Taxi Drivers and Chauffeurs
• Miscellaneous law enforcement workers
• Baggage Porters, Bellhops, and Concierges
• Taxi Drivers and Chauffeurs
• Counter and Rental Clerks
• Transportation attendants, except flight attendants
• Baggage Porters, Bellhops, and Concierges
• Miscellaneous Entertainment Attendants and Related Workers
• Bus Drivers
• Miscellaneous Entertainment Attendants and Related Workers
• Driver/Sales Workers and Truck Drivers
• Dispatchers
• Driver/Sales Workers and Truck Drivers
• Hotel, Motel, and Resort Desk Clerks
• Cashiers
• Driver/Sales Workers and Truck Drivers
• Miscellaneous transportation workers, including bridge and lock tenders and traffic technicians
• Reservation and Transportation Ticket Agents and Travel Clerks
• Food Servers, Nonrestaurant
• Industrial Truck and Tractor Operators

More specific, granular versions of the Work Activities above.

• Assist customers to ensure comfort or safety.
• Inspect motor vehicles.
• Apply identification labels or tags.
• Balance receipts.
• Prepare cash for deposit or disbursement.
• Monitor surroundings to detect potential hazards.
• Collect fares or payment from customers.
• Drive passenger vehicles.
• Provide transportation information to passengers or customers.
• Clean facilities or work areas.
• Direct vehicle traffic.
• Assist passengers during vehicle boarding.