← All occupations

New Accounts Clerks

Job Zone
Job Zone Three: Medium Preparation Needed
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Job Zones group occupations into one of five categories based on the education, experience, and training typically needed to perform them.

Tasks

Specific duties and responsibilities regularly performed in this occupation.

  • Perform teller duties as required.90
  • Process loan applications.90
  • Compile information about new accounts, enter account information into computers, and file related forms or other documents.89
  • Collect and record customer deposits and fees and issue receipts, using computers.89
  • Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.88
  • Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.87
  • Obtain credit records from reporting agencies.85
  • Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.84
  • Refer customers to appropriate bank personnel to meet their financial needs.83
  • Investigate and correct errors upon customers' request, according to customer and bank records.78
  • Execute wire transfers of funds.77
  • Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.77
Show all 15
  • Schedule repairs for locks on safe-deposit boxes.55
  • Perform foreign currency transactions and sell traveler's checks.45
  • Duplicate records for distribution to branch offices.42

Skills

Developed capacities that facilitate learning or the more rapid acquisition of knowledge.

  • Active Listening75

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Speaking75

    Talking to others to convey information effectively.

  • Reading Comprehension63

    Understanding written sentences and paragraphs in work-related documents.

  • Service Orientation60

    Actively looking for ways to help people.

  • Social Perceptiveness56

    Being aware of others' reactions and understanding why they react as they do.

  • Coordination53

    Adjusting actions in relation to others' actions.

  • Critical Thinking53

    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Monitoring53

    Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

  • Judgment and Decision Making50

    Considering the relative costs and benefits of potential actions to choose the most appropriate one.

  • Persuasion50

    Persuading others to change their minds or behavior.

  • Writing50

    Communicating effectively in writing as appropriate for the needs of the audience.

  • Mathematics47

    Using mathematics to solve problems.

Show all 35
  • Time Management47

    Managing one's own time and the time of others.

  • Active Learning44

    Understanding the implications of new information for both current and future problem-solving and decision-making.

  • Complex Problem Solving44

    Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

  • Learning Strategies38

    Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

  • Instructing35

    Teaching others how to do something.

  • Negotiation35

    Bringing others together and trying to reconcile differences.

  • Systems Analysis35

    Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

  • Management of Personnel Resources28

    Motivating, developing, and directing people as they work, identifying the best people for the job.

  • Systems Evaluation25

    Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

  • Operations Monitoring16

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  • Programming16

    Writing computer programs for various purposes.

  • Quality Control Analysis16

    Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

  • Management of Financial Resources10

    Determining how money will be spent to get the work done, and accounting for these expenditures.

  • Operations Analysis10

    Analyzing needs and product requirements to create a design.

  • Operation and Control6

    Controlling operations of equipment or systems.

  • Technology Design6

    Generating or adapting equipment and technology to serve user needs.

  • Management of Material Resources3

    Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

  • Equipment Maintenance0

    Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

  • Equipment Selection0

    Determining the kind of tools and equipment needed to do a job.

  • Installation0

    Installing equipment, machines, wiring, or programs to meet specifications.

  • Repairing0

    Repairing machines or systems using the needed tools.

  • Science0

    Using scientific rules and methods to solve problems.

  • Troubleshooting0

    Determining causes of operating errors and deciding what to do about it.

Knowledge

Organized sets of principles and facts that apply in general domains.

  • Customer and Personal Service95

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Sales and Marketing85

    Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

  • Administrative78

    Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

  • English Language74

    Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

  • Computers and Electronics63

    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  • Mathematics62

    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

  • Economics and Accounting59

    Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

  • Public Safety and Security54

    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

  • Education and Training53

    Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  • Administration and Management49

    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

  • Law and Government47

    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

  • Communications and Media28

    Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Show all 33
  • Psychology28

    Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

  • Production and Processing27

    Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

  • Personnel and Human Resources26

    Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

  • Foreign Language23

    Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  • Telecommunications21

    Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

  • Sociology and Anthropology14

    Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

  • Engineering and Technology8

    Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

  • Philosophy and Theology7

    Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

  • Mechanical5

    Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

  • Therapy and Counseling5

    Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

  • Geography3

    Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

  • Design2

    Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

  • Physics2

    Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

  • Chemistry1

    Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

  • History and Archeology1

    Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

  • Transportation1

    Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

  • Biology0

    Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

  • Building and Construction0

    Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

  • Fine Arts0

    Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

  • Food Production0

    Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

  • Medicine and Dentistry0

    Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

Abilities

Enduring attributes of the individual that influence performance.

  • Oral Comprehension75

    The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Oral Expression75

    The ability to communicate information and ideas in speaking so others will understand.

  • Near Vision69

    The ability to see details at close range (within a few feet of the observer).

  • Written Comprehension69

    The ability to read and understand information and ideas presented in writing.

  • Speech Clarity66

    The ability to speak clearly so others can understand you.

  • Speech Recognition66

    The ability to identify and understand the speech of another person.

  • Deductive Reasoning56

    The ability to apply general rules to specific problems to produce answers that make sense.

  • Inductive Reasoning53

    The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

  • Information Ordering53

    The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

  • Problem Sensitivity53

    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

  • Mathematical Reasoning50

    The ability to choose the right mathematical methods or formulas to solve a problem.

  • Written Expression50

    The ability to communicate information and ideas in writing so others will understand.

Show all 52
  • Category Flexibility47

    The ability to generate or use different sets of rules for combining or grouping things in different ways.

  • Number Facility47

    The ability to add, subtract, multiply, or divide quickly and correctly.

  • Perceptual Speed44

    The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.

  • Selective Attention44

    The ability to concentrate on a task over a period of time without being distracted.

  • Fluency of Ideas41

    The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

  • Memorization41

    The ability to remember information such as words, numbers, pictures, and procedures.

  • Flexibility of Closure38

    The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

  • Speed of Closure38

    The ability to quickly make sense of, combine, and organize information into meaningful patterns.

  • Time Sharing38

    The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

  • Finger Dexterity35

    The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

  • Far Vision31

    The ability to see details at a distance.

  • Auditory Attention28

    The ability to focus on a single source of sound in the presence of other distracting sounds.

  • Originality28

    The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

  • Visualization25

    The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.

  • Arm-Hand Steadiness22

    The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

  • Control Precision22

    The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.

  • Manual Dexterity22

    The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

  • Trunk Strength22

    The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.

  • Hearing Sensitivity19

    The ability to detect or tell the differences between sounds that vary in pitch and loudness.

  • Visual Color Discrimination16

    The ability to match or detect differences between colors, including shades of color and brightness.

  • Wrist-Finger Speed13

    The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.

  • Dynamic Strength10

    The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.

  • Explosive Strength6

    The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.

  • Gross Body Coordination6

    The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.

  • Stamina6

    The ability to exert yourself physically over long periods of time without getting winded or out of breath.

  • Gross Body Equilibrium3

    The ability to keep or regain your body balance or stay upright when in an unstable position.

  • Depth Perception0

    The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.

  • Dynamic Flexibility0

    The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.

  • Extent Flexibility0

    The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.

  • Glare Sensitivity0

    The ability to see objects in the presence of a glare or bright lighting.

  • Multilimb Coordination0

    The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.

  • Night Vision0

    The ability to see under low-light conditions.

  • Peripheral Vision0

    The ability to see objects or movement of objects to one's side when the eyes are looking ahead.

  • Rate Control0

    The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.

  • Reaction Time0

    The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.

  • Response Orientation0

    The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.

  • Sound Localization0

    The ability to tell the direction from which a sound originated.

  • Spatial Orientation0

    The ability to know your location in relation to the environment or to know where other objects are in relation to you.

  • Speed of Limb Movement0

    The ability to quickly move the arms and legs.

  • Static Strength0

    The ability to exert maximum muscle force to lift, push, pull, or carry objects.

Work Activities

General types of job behaviors occurring on multiple jobs.

  • Getting Information84

    Observing, receiving, and otherwise obtaining information from all relevant sources.

  • Communicating with Supervisors, Peers, or Subordinates78

    Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Establishing and Maintaining Interpersonal Relationships77

    Developing constructive and cooperative working relationships with others, and maintaining them over time.

  • Evaluating Information to Determine Compliance with Standards72

    Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

  • Making Decisions and Solving Problems72

    Analyzing information and evaluating results to choose the best solution and solve problems.

  • Performing for or Working Directly with the Public70

    Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

  • Resolving Conflicts and Negotiating with Others67

    Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

  • Working with Computers67

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  • Monitoring Processes, Materials, or Surroundings66

    Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

  • Processing Information62

    Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

  • Updating and Using Relevant Knowledge61

    Keeping up-to-date technically and applying new knowledge to your job.

  • Identifying Objects, Actions, and Events59

    Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Show all 41
  • Communicating with People Outside the Organization58

    Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

  • Organizing, Planning, and Prioritizing Work58

    Developing specific goals and plans to prioritize, organize, and accomplish your work.

  • Selling or Influencing Others58

    Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

  • Assisting and Caring for Others52

    Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

  • Guiding, Directing, and Motivating Subordinates51

    Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

  • Training and Teaching Others50

    Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

  • Coaching and Developing Others49

    Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

  • Judging the Qualities of Objects, Services, or People46

    Assessing the value, importance, or quality of things or people.

  • Developing and Building Teams45

    Encouraging and building mutual trust, respect, and cooperation among team members.

  • Documenting/Recording Information43

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  • Coordinating the Work and Activities of Others42

    Getting members of a group to work together to accomplish tasks.

  • Developing Objectives and Strategies42

    Establishing long-range objectives and specifying the strategies and actions to achieve them.

  • Performing Administrative Activities42

    Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

  • Analyzing Data or Information40

    Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

  • Interpreting the Meaning of Information for Others37

    Translating or explaining what information means and how it can be used.

  • Scheduling Work and Activities37

    Scheduling events, programs, and activities, as well as the work of others.

  • Inspecting Equipment, Structures, or Materials34

    Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

  • Controlling Machines and Processes33

    Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

  • Providing Consultation and Advice to Others32

    Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

  • Thinking Creatively32

    Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

  • Performing General Physical Activities30

    Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

  • Staffing Organizational Units27

    Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

  • Handling and Moving Objects24

    Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

  • Estimating the Quantifiable Characteristics of Products, Events, or Information22

    Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

  • Monitoring and Controlling Resources20

    Monitoring and controlling resources and overseeing the spending of money.

  • Operating Vehicles, Mechanized Devices, or Equipment10

    Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.

  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment4

    Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.

  • Repairing and Maintaining Electronic Equipment4

    Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

  • Repairing and Maintaining Mechanical Equipment3

    Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

Work Styles

Personal characteristics that can affect how well someone performs a job.

  • Dependability88

    A tendency to be reliable, responsible, and consistent in meeting work-related obligations.

  • Attention to Detail81

    A tendency to be detail-oriented, organized, and thorough in completing work.

  • Cooperation75

    A tendency to be pleasant, helpful, and willing to assist others at work.

  • Integrity75

    A tendency to be honest and ethical at work.

  • Social Orientation75

    A tendency to seek out, enjoy, and be energized by social interaction at work.

  • Self-Control57

    A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.

  • Cautiousness56

    A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.

  • Sincerity53

    A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.

  • Empathy48

    A tendency to show concern for others and be sensitive to others' needs and feelings at work.

  • Optimism46

    A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.

  • Self-Confidence39

    A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.

  • Initiative36

    A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.

Show all 20
  • Stress Tolerance36

    A tendency to cope and function effectively in stressful situations at work.

  • Adaptability35

    A tendency to be open to and comfortable with change, new experiences, or ideas at work.

  • Achievement Orientation33

    A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.

  • Perseverance31

    A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.

  • Humility26

    A tendency to be modest and humble when interacting with others at work.

  • Intellectual Curiosity11

    A tendency to seek out and acquire new work-related knowledge and obtain a deep understanding of work-related subjects.

  • Leadership Orientation11

    A tendency to lead, take charge, offer opinions, and provide direction at work.

  • Tolerance for Ambiguity3

    A tendency to be comfortable with ambiguity and uncertainty at work.

Interests (RIASEC)

Holland's six occupational interest types (RIASEC) this work tends to attract.

  • Conventional98

    Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

  • Enterprising61

    Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

  • Social44

    Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

  • Investigative15

    Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

  • Realistic6

    Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

  • Artistic0

    Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Work Context

Physical and social factors that influence the nature of work.

  • Telephone Conversations

    • Every day90%
  • Contact With Others

    • Constant contact with others89%
    • Contact with others most of the time11%
  • E-Mail

    • Every day87%
    • Once a week or more but not every day13%
  • Face-to-Face Discussions with Individuals and Within Teams

    • Every day79%
    • Once a week or more but not every day11%
  • Importance of Being Exact or Accurate

    • Extremely important67%
    • Very important33%
  • Deal With External Customers or the Public in General

    • Extremely important71%
    • Important19%
  • Importance of Repeating Same Tasks

    • Extremely important74%
    • Fairly important15%
  • Indoors, Environmentally Controlled

    • Every day79%
    • Never21%
  • Work With or Contribute to a Work Group or Team

    • Extremely important54%
    • Very important20%
    • Fairly important17%
  • Frequency of Decision Making

    • Every day48%
    • Once a week or more but not every day31%
    • Never11%
  • Time Pressure

    • Every day45%
    • Once a week or more but not every day13%
    • Once a month or more but not every week34%
  • Physical Proximity

    • Very close (near touching)21%
    • Moderately close (at arm's length)44%
    • Slightly close (e.g., shared office)35%
Show all 57
  • Coordinate or Lead Others in Accomplishing Work Activities

    • Extremely important29%
    • Very important50%
    • Fairly important11%
  • Impact of Decisions on Co-workers or Company Results

    • Very important results36%
    • Important results33%
    • Moderate results12%
    • Minor results19%
  • Spend Time Making Repetitive Motions

    • Continually or almost continually21%
    • More than half the time48%
    • Less than half the time29%
  • Determine Tasks, Priorities and Goals

    • A lot of freedom11%
    • Limited freedom21%
    • Very little freedom11%
  • Written Letters and Memos

    • Every day23%
    • Once a week or more but not every day31%
    • Once a month or more but not every week17%
    • Once a year or more but not every month29%
  • Spend Time Sitting

    • Continually or almost continually23%
    • More than half the time25%
    • About half the time32%
  • Freedom to Make Decisions

    • Some freedom49%
    • Limited freedom34%
    • Very little freedom17%
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

    • Continually or almost continually44%
    • More than half the time15%
    • Less than half the time11%
    • Never30%
  • Dealing With Unpleasant, Angry, or Discourteous People

    • Once a week or more but not every day28%
    • Once a month or more but not every week40%
    • Once a year or more but not every month23%
  • Duration of Typical Work Week

    • More than 40 hours11%
    • 40 hours89%
  • Conflict Situations

    • Once a week or more but not every day36%
    • Once a month or more but not every week44%
    • Once a year or more but not every month13%
  • Consequence of Error

    • Extremely serious27%
    • Very serious11%
  • Degree of Automation

    • Highly automated44%
    • Slightly automated33%
    • Not at all automated13%
  • Level of Competition

    • Highly competitive25%
    • Moderately competitive32%
    • Slightly competitive36%
  • Spend Time Standing

    • More than half the time23%
    • About half the time21%
  • Work Outcomes and Results of Other Workers

    • High responsibility13%
    • Moderate responsibility44%
    • Limited responsibility34%
  • Spend Time Walking or Running

    • About half the time34%
    • Less than half the time26%
    • Never20%
  • Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

    • Every day25%
    • Once a year or more but not every month29%
    • Never38%
  • Spend Time Bending or Twisting Your Body

    • Continually or almost continually12%
    • More than half the time11%
    • About half the time11%
    • Less than half the time42%
    • Never23%
  • Health and Safety of Other Workers

    • High responsibility25%
    • Moderate responsibility16%
    • Limited responsibility34%
    • No responsibility25%
  • Public Speaking

    • Once a month or more but not every week15%
    • Once a year or more but not every month26%
    • Never51%
  • Exposed to Contaminants

    • Every day11%
    • Never79%
  • Exposed to Extremely Bright or Inadequate Lighting Conditions

    • Every day13%
    • Never77%
  • Outdoors, Exposed to All Weather Conditions

    • Once a week or more but not every day13%
    • Never81%
  • Spend Time Kneeling, Crouching, Stooping, or Crawling

    • Less than half the time49%
    • Never51%
  • Exposed to Cramped Work Space, Awkward Positions

    • Once a week or more but not every day11%
    • Never89%
  • Dealing with Violent or Physically Aggressive People

    • Once a year or more but not every month31%
    • Never69%
  • Indoors, Not Environmentally Controlled

    • Never88%
  • Outdoors, Under Cover

    • Once a year or more but not every month16%
    • Never84%
  • Exposed to Disease or Infections

    • Never90%
  • Pace Determined by Speed of Equipment

    • Not important at all90%
  • Spend Time Keeping or Regaining Balance

    • Never98%
  • Exposed to Hazardous Conditions

    • Never100%
  • Exposed to Hazardous Equipment

    • Never100%
  • Exposed to High Places

    • Never100%
  • Exposed to Minor Burns, Cuts, Bites, or Stings

    • Never100%
  • Exposed to Radiation

    • Never100%
  • Exposed to Very Hot or Cold Temperatures

    • Never100%
  • Exposed to Whole Body Vibration

    • Never100%
  • In an Enclosed Vehicle or Operate Enclosed Equipment

    • Never100%
  • In an Open Vehicle or Operating Equipment

    • Never100%
  • Spend Time Climbing Ladders, Scaffolds, or Poles

    • Never100%
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

    • Never100%
  • Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

    • Never100%
  • Work Schedules

    • Regular (established routine, set schedule)100%

Typical Education Levels Reported

Education levels O*NET survey respondents in this occupation most often reported having.

  • High school diploma or equivalent
  • Some college, no degree
  • Post-secondary certificate

Technology Skills

Specific software and technology tools commonly used on the job.

  • Spreadsheet software

    Microsoft Excel

  • Presentation software

    Microsoft PowerPoint

  • Data base user interface and query software

    Corporate Information Factory CIF, Fiserv financial services software, Harland Financial Solutions DepositPro

  • Electronic mail software

    Email software, IBM Lotus Notes

  • Enterprise resource planning ERP software

    DCI iCore, Microsoft Dynamics GP

  • Financial analysis software

    Financial needs analysis software, Systems Union Group MIS DecisionWare

  • Internet browser software

    Microsoft Internet Explorer, Web browser software

  • Document management software

    Microsoft SharePoint

  • Customer relationship management CRM software

    IPS-Sendero Relationship Profitability Manager Catalyst

  • Office suite software

    Microsoft Office software

  • Word processing software

    Microsoft Word

Professional Associations

Organizations related to this occupation, such as industry and licensing bodies.

Related Occupations

Detailed Work Activities

More specific, granular versions of the Work Activities above.

  • Execute sales or other financial transactions.
  • Issue money, credit, or vouchers.
  • Collect deposits, payments or fees.
  • Compile data or documentation.
  • Enter information into databases or software programs.
  • Type documents.
  • Explain regulations, policies, or procedures.
  • Discuss goods or services information with customers or patrons.
  • Obtain personal or financial information about customers or applicants.
  • Interview employees, customers, or others to collect information.
  • Refer customers to appropriate personnel.
  • Respond to customer problems or complaints.
Show all 16
  • Distribute materials to employees or customers.
  • Schedule appointments.
  • Sell products or services.
  • Operate office equipment.
O*NET in-it

This page incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).

Based on federal labor and demographic data. Data source & methodology

Limited time offer