Meter Readers, Utilities

Job Zone

Job Zone 1-2: Very Little to Some Preparation Needed

Usually requires a high school diploma or GED, though some occupations may not.

Job Zones group occupations into one of five categories based on the education, experience, and training typically needed to perform them.

Tasks

Specific duties and responsibilities regularly performed in this occupation.

Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.86
Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-held computers to business offices so that data can be compiled.85
Walk or drive vehicles along established routes to take readings of meter dials.84
Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.83
Install new or replace broken meters.82
Inspect meters for unauthorized connections, defects, and damage, such as broken seals.82
Perform preventative maintenance or minor repairs on meters.80
Answer customers' questions about services and charges, or direct them to customer service centers.78
Report to service departments any problems, such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.75
Connect and disconnect utility services at specific locations.71
Update client address and meter location information.70
Leave messages to arrange different times to read meters in cases in which meters are not accessible.69

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Collect past-due bills.67
Dig dirt away from meters to take readings.61
Report lost or broken keys.60

Skills

Developed capacities that facilitate learning or the more rapid acquisition of knowledge.

Critical Thinking50
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Operations Monitoring50
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Speaking50
Talking to others to convey information effectively.
Active Listening47
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Operation and Control47
Controlling operations of equipment or systems.
Reading Comprehension47
Understanding written sentences and paragraphs in work-related documents.
Time Management47
Managing one's own time and the time of others.
Service Orientation44
Actively looking for ways to help people.
Complex Problem Solving41
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Monitoring41
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Active Learning38
Understanding the implications of new information for both current and future problem-solving and decision-making.
Judgment and Decision Making38
Considering the relative costs and benefits of potential actions to choose the most appropriate one.

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Coordination35
Adjusting actions in relation to others' actions.
Social Perceptiveness35
Being aware of others' reactions and understanding why they react as they do.
Troubleshooting35
Determining causes of operating errors and deciding what to do about it.
Writing35
Communicating effectively in writing as appropriate for the needs of the audience.
Equipment Maintenance31
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Instructing25
Teaching others how to do something.
Learning Strategies25
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Mathematics25
Using mathematics to solve problems.
Persuasion25
Persuading others to change their minds or behavior.
Quality Control Analysis25
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Repairing25
Repairing machines or systems using the needed tools.
Management of Personnel Resources22
Motivating, developing, and directing people as they work, identifying the best people for the job.
Systems Analysis22
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Systems Evaluation22
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Installation19
Installing equipment, machines, wiring, or programs to meet specifications.
Negotiation19
Bringing others together and trying to reconcile differences.
Equipment Selection13
Determining the kind of tools and equipment needed to do a job.
Management of Material Resources13
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Management of Financial Resources10
Determining how money will be spent to get the work done, and accounting for these expenditures.
Programming10
Writing computer programs for various purposes.
Operations Analysis6
Analyzing needs and product requirements to create a design.
Technology Design6
Generating or adapting equipment and technology to serve user needs.
Science3
Using scientific rules and methods to solve problems.

Knowledge

Organized sets of principles and facts that apply in general domains.

Customer and Personal Service72
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Computers and Electronics65
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Public Safety and Security63
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Mathematics51
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Administration and Management44
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Engineering and Technology41
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Mechanical41
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Physics40
Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Law and Government39
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
English Language38
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Chemistry35
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Geography34
Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

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Telecommunications34
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Transportation34
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Administrative33
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Building and Construction32
Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Education and Training31
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Production and Processing30
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Economics and Accounting28
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Communications and Media25
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Personnel and Human Resources25
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Psychology17
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Design13
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Biology11
Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Food Production9
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Foreign Language9
Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
History and Archeology9
Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Sociology and Anthropology8
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Philosophy and Theology5
Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Sales and Marketing3
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Medicine and Dentistry1
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Fine Arts0
Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Therapy and Counseling0
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

Abilities

Enduring attributes of the individual that influence performance.

Near Vision75
The ability to see details at close range (within a few feet of the observer).
Far Vision53
The ability to see details at a distance.
Problem Sensitivity53
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Deductive Reasoning50
The ability to apply general rules to specific problems to produce answers that make sense.
Information Ordering50
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Oral Comprehension50
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression50
The ability to communicate information and ideas in speaking so others will understand.
Perceptual Speed50
The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
Speech Clarity50
The ability to speak clearly so others can understand you.
Speech Recognition50
The ability to identify and understand the speech of another person.
Arm-Hand Steadiness47
The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Control Precision47
The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.

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Manual Dexterity47
The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Multilimb Coordination47
The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
Trunk Strength47
The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
Written Comprehension47
The ability to read and understand information and ideas presented in writing.
Extent Flexibility44
The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Finger Dexterity44
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
Inductive Reasoning44
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Selective Attention44
The ability to concentrate on a task over a period of time without being distracted.
Category Flexibility41
The ability to generate or use different sets of rules for combining or grouping things in different ways.
Stamina41
The ability to exert yourself physically over long periods of time without getting winded or out of breath.
Written Expression41
The ability to communicate information and ideas in writing so others will understand.
Visual Color Discrimination38
The ability to match or detect differences between colors, including shades of color and brightness.
Depth Perception35
The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
Gross Body Coordination35
The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
Response Orientation35
The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
Spatial Orientation35
The ability to know your location in relation to the environment or to know where other objects are in relation to you.
Flexibility of Closure31
The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Mathematical Reasoning31
The ability to choose the right mathematical methods or formulas to solve a problem.
Number Facility31
The ability to add, subtract, multiply, or divide quickly and correctly.
Reaction Time31
The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
Static Strength31
The ability to exert maximum muscle force to lift, push, pull, or carry objects.
Time Sharing31
The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
Rate Control28
The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
Visualization28
The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
Auditory Attention25
The ability to focus on a single source of sound in the presence of other distracting sounds.
Fluency of Ideas25
The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Glare Sensitivity25
The ability to see objects in the presence of a glare or bright lighting.
Gross Body Equilibrium25
The ability to keep or regain your body balance or stay upright when in an unstable position.
Memorization25
The ability to remember information such as words, numbers, pictures, and procedures.
Originality25
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Peripheral Vision25
The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
Speed of Closure25
The ability to quickly make sense of, combine, and organize information into meaningful patterns.
Dynamic Strength22
The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
Hearing Sensitivity22
The ability to detect or tell the differences between sounds that vary in pitch and loudness.
Wrist-Finger Speed22
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Explosive Strength19
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
Sound Localization19
The ability to tell the direction from which a sound originated.
Speed of Limb Movement19
The ability to quickly move the arms and legs.
Night Vision16
The ability to see under low-light conditions.
Dynamic Flexibility3
The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.

Work Activities

General types of job behaviors occurring on multiple jobs.

Getting Information82
Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing General Physical Activities71
Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
Identifying Objects, Actions, and Events67
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Communicating with Supervisors, Peers, or Subordinates65
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Operating Vehicles, Mechanized Devices, or Equipment65
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
Inspecting Equipment, Structures, or Materials64
Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Monitoring Processes, Materials, or Surroundings64
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Performing for or Working Directly with the Public64
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Making Decisions and Solving Problems63
Analyzing information and evaluating results to choose the best solution and solve problems.
Documenting/Recording Information59
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Organizing, Planning, and Prioritizing Work59
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Communicating with People Outside the Organization55
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

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Processing Information55
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Updating and Using Relevant Knowledge55
Keeping up-to-date technically and applying new knowledge to your job.
Thinking Creatively53
Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Training and Teaching Others53
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Evaluating Information to Determine Compliance with Standards52
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Handling and Moving Objects51
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Judging the Qualities of Objects, Services, or People49
Assessing the value, importance, or quality of things or people.
Analyzing Data or Information47
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Interpreting the Meaning of Information for Others44
Translating or explaining what information means and how it can be used.
Establishing and Maintaining Interpersonal Relationships43
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Scheduling Work and Activities42
Scheduling events, programs, and activities, as well as the work of others.
Working with Computers41
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Guiding, Directing, and Motivating Subordinates38
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Coaching and Developing Others37
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Assisting and Caring for Others35
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Estimating the Quantifiable Characteristics of Products, Events, or Information35
Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
Developing Objectives and Strategies34
Establishing long-range objectives and specifying the strategies and actions to achieve them.
Controlling Machines and Processes31
Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
Coordinating the Work and Activities of Others31
Getting members of a group to work together to accomplish tasks.
Resolving Conflicts and Negotiating with Others30
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Monitoring and Controlling Resources27
Monitoring and controlling resources and overseeing the spending of money.
Providing Consultation and Advice to Others26
Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
Performing Administrative Activities25
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Repairing and Maintaining Mechanical Equipment24
Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
Developing and Building Teams23
Encouraging and building mutual trust, respect, and cooperation among team members.
Staffing Organizational Units23
Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
Repairing and Maintaining Electronic Equipment22
Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment15
Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
Selling or Influencing Others8
Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Work Styles

Personal characteristics that can affect how well someone performs a job.

Dependability76
A tendency to be reliable, responsible, and consistent in meeting work-related obligations.
Attention to Detail68
A tendency to be detail-oriented, organized, and thorough in completing work.
Integrity58
A tendency to be honest and ethical at work.
Cautiousness40
A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.
Self-Control28
A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.
Perseverance26
A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.
Stress Tolerance26
A tendency to cope and function effectively in stressful situations at work.
Sincerity24
A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.
Cooperation23
A tendency to be pleasant, helpful, and willing to assist others at work.
Self-Confidence17
A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.
Initiative12
A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.
Optimism12
A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.

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Achievement Orientation11
A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.
Adaptability11
A tendency to be open to and comfortable with change, new experiences, or ideas at work.
Humility11
A tendency to be modest and humble when interacting with others at work.
Empathy10
A tendency to show concern for others and be sensitive to others' needs and feelings at work.
Social Orientation3
A tendency to seek out, enjoy, and be energized by social interaction at work.

Interests (RIASEC)

Holland's six occupational interest types (RIASEC) this work tends to attract.

Conventional93
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
Realistic65
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
Investigative26
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.
Social19
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Enterprising5
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
Artistic0
Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Work Context

Physical and social factors that influence the nature of work.

In an Enclosed Vehicle or Operate Enclosed Equipment
- Every day100%
Face-to-Face Discussions with Individuals and Within Teams
- Every day87%
Outdoors, Exposed to All Weather Conditions
Telephone Conversations
Importance of Being Exact or Accurate
- Extremely important22%
- Very important68%
- Important11%
Freedom to Make Decisions
- A lot of freedom32%
Physical Proximity
- I don't work near other people (beyond 100 ft.)13%
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
- Every day27%
Impact of Decisions on Co-workers or Company Results
- Very important results27%
Contact With Others
Duration of Typical Work Week
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
- More than half the time16%

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Determine Tasks, Priorities and Goals
- A lot of freedom12%
Exposed to Minor Burns, Cuts, Bites, or Stings
- Every day18%
Importance of Repeating Same Tasks
- Important17%
- Fairly important13%
Spend Time Standing
- Continually or almost continually21%
Work With or Contribute to a Work Group or Team
- Important12%
Indoors, Not Environmentally Controlled
- Every day30%
- Never13%
Frequency of Decision Making
- Every day28%
- Once a month or more but not every week20%
Spend Time Bending or Twisting Your Body
Deal With External Customers or the Public in General
- Extremely important13%
- Important12%
Spend Time Making Repetitive Motions
- Less than half the time11%
Exposed to Very Hot or Cold Temperatures
- Every day29%
Time Pressure
- Every day19%
- Once a month or more but not every week67%
Spend Time Walking or Running
- About half the time12%
Exposed to Contaminants
- Every day16%
- Once a year or more but not every month11%
- Never18%
Conflict Situations
- Every day11%
- Once a week or more but not every day18%
Coordinate or Lead Others in Accomplishing Work Activities
- Very important14%
- Important11%
Health and Safety of Other Workers
Work Outcomes and Results of Other Workers
- Moderate responsibility16%
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable
- Every day11%
- Once a month or more but not every week60%
- Never23%
Outdoors, Under Cover
- Every day11%
- Never26%
E-Mail
Dealing With Unpleasant, Angry, or Discourteous People
- Every day13%
- Once a week or more but not every day15%
- Once a month or more but not every week19%
Indoors, Environmentally Controlled
Written Letters and Memos
Consequence of Error
Exposed to Extremely Bright or Inadequate Lighting Conditions
- Every day14%
- Never23%
Spend Time Kneeling, Crouching, Stooping, or Crawling
- More than half the time13%
- Less than half the time67%
Exposed to Hazardous Equipment
- Every day12%
Exposed to Cramped Work Space, Awkward Positions
- Every day11%
- Once a year or more but not every month11%
Degree of Automation
Spend Time Sitting
- Less than half the time25%
Level of Competition
Exposed to Hazardous Conditions
- Once a year or more but not every month19%
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
- Once a year or more but not every month14%
Dealing with Violent or Physically Aggressive People
- Once a month or more but not every week11%
Spend Time Keeping or Regaining Balance
Public Speaking
Spend Time Climbing Ladders, Scaffolds, or Poles
Exposed to High Places
- Once a year or more but not every month18%
- Never81%
Exposed to Whole Body Vibration
- Never89%
Work Schedules
- Irregular (changes with weather conditions, production demands, or contract duration)11%
- Regular (established routine, set schedule)89%
Pace Determined by Speed of Equipment
- Fairly important16%
- Not important at all83%
In an Open Vehicle or Operating Equipment
- Never96%
Exposed to Disease or Infections
- Never98%
Exposed to Radiation
- Never100%

Typical Education Levels Reported

Education levels O*NET survey respondents in this occupation most often reported having.

High school diploma or equivalent
Post-secondary certificate
Some college, no degree

Technology Skills

Specific software and technology tools commonly used on the job.

Spreadsheet software
Microsoft Excel
Presentation software
Microsoft PowerPoint
Geographic information system
Geographic information system GIS systems
Electronic mail software
Microsoft Outlook
Office suite software
Microsoft Office software
Operating system software
Microsoft Windows
Word processing software
Microsoft Word
Charting software
Graphing software
Data base reporting software
Meter reading software
Data base user interface and query software
Microsoft Access
Map creation software
Mapping software
Billing and invoicing software
Billing software
Industrial control software
Supervisory control and data acquisition SCADA software

Professional Associations

Organizations related to this occupation, such as industry and licensing bodies.

Related Occupations

Occupations that call for similar work and worker requirements.

Detailed Work Activities

More specific, granular versions of the Work Activities above.

Enter information into databases or software programs.
Operate vehicles or material-moving equipment.
Record service or repair activities.
Verify accuracy of data.
Install machine or equipment replacement parts.
Install metering equipment.
Monitor equipment operation to ensure proper functioning.
Replace worn equipment components.
Replace worn, damaged, or defective mechanical parts.
Perform basic equipment maintenance.
Discuss account status or activity with customers or patrons.
Refer customers to appropriate personnel.

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Report maintenance or equipment problems to appropriate personnel.
Control power supply connections.
Maintain financial or account records.
Collect deposits, payments or fees.
Process customer bills or payments.
Clean work areas.
Shovel materials.
Notify others of equipment repair or maintenance needs.

This page incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).

Based on federal labor and demographic data. Data source & methodology