Logisticians

Job Zone

Job Zone Four: Considerable Preparation Needed

Most of these occupations require a four-year bachelor's degree, but some do not.

Job Zones group occupations into one of five categories based on the education, experience, and training typically needed to perform them.

Tasks

Specific duties and responsibilities regularly performed in this occupation.

Maintain and develop positive business relationships with a customer's key personnel involved in, or directly relevant to, a logistics activity.87
Develop an understanding of customers' needs and take actions to ensure that such needs are met.83
Manage subcontractor activities, reviewing proposals, developing performance specifications, and serving as liaisons between subcontractors and organizations.79
Develop proposals that include documentation for estimates.78
Review logistics performance with customers against targets, benchmarks, and service agreements.78
Direct availability and allocation of materials, supplies, and finished products.78
Redesign the movement of goods to maximize value and minimize costs.76
Explain proposed solutions to customers, management, or other interested parties through written proposals and oral presentations.76
Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, and ensuring the availability of resources.75
Perform managerial duties such as hiring and training employees and overseeing facility needs or requirements.75
Collaborate with other departments as necessary to meet customer requirements, to take advantage of sales opportunities or, in the case of shortages, to minimize negative impacts on a business.74
Report project plans, progress, and results.73

Show all 22 →

Protect and control proprietary materials.72
Stay informed of logistics technology advances and apply appropriate technology to improve logistics processes.68
Develop and implement technical project management tools, such as plans, schedules, and responsibility and compliance matrices.66
Provide project management services, including the provision and analysis of technical data.65
Manage the logistical aspects of product life cycles, including coordination or provisioning of samples, and the minimization of obsolescence.61
Perform system lifecycle cost analysis and develop component studies.59
Plan, organize, and execute logistics support activities, such as maintenance planning, repair analysis, and test equipment recommendations.58
Participate in the assessment and review of design alternatives and design change proposal impacts.58
Direct and support the compilation and analysis of technical source data necessary for product development.55
Support the development of training materials and technical manuals.50

Skills

Developed capacities that facilitate learning or the more rapid acquisition of knowledge.

Critical Thinking75
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Active Listening72
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination72
Adjusting actions in relation to others' actions.
Monitoring72
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Reading Comprehension72
Understanding written sentences and paragraphs in work-related documents.
Speaking72
Talking to others to convey information effectively.
Complex Problem Solving69
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Judgment and Decision Making66
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Social Perceptiveness66
Being aware of others' reactions and understanding why they react as they do.
Active Learning63
Understanding the implications of new information for both current and future problem-solving and decision-making.
Systems Analysis63
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Time Management60
Managing one's own time and the time of others.

Show all 35 →

Writing60
Communicating effectively in writing as appropriate for the needs of the audience.
Management of Personnel Resources56
Motivating, developing, and directing people as they work, identifying the best people for the job.
Negotiation56
Bringing others together and trying to reconcile differences.
Persuasion56
Persuading others to change their minds or behavior.
Service Orientation56
Actively looking for ways to help people.
Systems Evaluation56
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Instructing53
Teaching others how to do something.
Operations Analysis53
Analyzing needs and product requirements to create a design.
Learning Strategies50
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Mathematics50
Using mathematics to solve problems.
Management of Material Resources47
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Management of Financial Resources41
Determining how money will be spent to get the work done, and accounting for these expenditures.
Quality Control Analysis31
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Operations Monitoring25
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Programming22
Writing computer programs for various purposes.
Science19
Using scientific rules and methods to solve problems.
Technology Design19
Generating or adapting equipment and technology to serve user needs.
Operation and Control3
Controlling operations of equipment or systems.
Equipment Maintenance0
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Equipment Selection0
Determining the kind of tools and equipment needed to do a job.
Installation0
Installing equipment, machines, wiring, or programs to meet specifications.
Repairing0
Repairing machines or systems using the needed tools.
Troubleshooting0
Determining causes of operating errors and deciding what to do about it.

Knowledge

Organized sets of principles and facts that apply in general domains.

Transportation94
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
English Language75
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Administration and Management74
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Customer and Personal Service73
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics68
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Computers and Electronics66
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Economics and Accounting58
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Geography58
Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Public Safety and Security58
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Sales and Marketing57
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Education and Training54
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Personnel and Human Resources54
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Show all 33 →

Production and Processing54
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Law and Government52
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Administrative46
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Communications and Media38
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Engineering and Technology35
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Psychology35
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Telecommunications31
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Design27
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Mechanical24
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Foreign Language23
Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Sociology and Anthropology22
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Therapy and Counseling16
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Chemistry15
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Physics15
Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Building and Construction14
Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Philosophy and Theology14
Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
History and Archeology11
Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Biology10
Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Food Production10
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Fine Arts4
Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Medicine and Dentistry4
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

Abilities

Enduring attributes of the individual that influence performance.

Deductive Reasoning75
The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning75
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Information Ordering75
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Oral Comprehension75
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression75
The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity75
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Written Comprehension75
The ability to read and understand information and ideas presented in writing.
Speech Clarity72
The ability to speak clearly so others can understand you.
Speech Recognition72
The ability to identify and understand the speech of another person.
Near Vision66
The ability to see details at close range (within a few feet of the observer).
Written Expression66
The ability to communicate information and ideas in writing so others will understand.
Originality63
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

Show all 52 →

Fluency of Ideas60
The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Category Flexibility53
The ability to generate or use different sets of rules for combining or grouping things in different ways.
Number Facility53
The ability to add, subtract, multiply, or divide quickly and correctly.
Visualization53
The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
Flexibility of Closure50
The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Mathematical Reasoning50
The ability to choose the right mathematical methods or formulas to solve a problem.
Far Vision47
The ability to see details at a distance.
Selective Attention47
The ability to concentrate on a task over a period of time without being distracted.
Speed of Closure47
The ability to quickly make sense of, combine, and organize information into meaningful patterns.
Memorization44
The ability to remember information such as words, numbers, pictures, and procedures.
Perceptual Speed44
The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
Time Sharing44
The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
Auditory Attention25
The ability to focus on a single source of sound in the presence of other distracting sounds.
Finger Dexterity25
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
Visual Color Discrimination25
The ability to match or detect differences between colors, including shades of color and brightness.
Hearing Sensitivity19
The ability to detect or tell the differences between sounds that vary in pitch and loudness.
Trunk Strength19
The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
Depth Perception10
The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
Dynamic Strength10
The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
Wrist-Finger Speed10
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Explosive Strength3
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
Spatial Orientation3
The ability to know your location in relation to the environment or to know where other objects are in relation to you.
Arm-Hand Steadiness0
The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Control Precision0
The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
Dynamic Flexibility0
The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
Extent Flexibility0
The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Glare Sensitivity0
The ability to see objects in the presence of a glare or bright lighting.
Gross Body Coordination0
The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
Gross Body Equilibrium0
The ability to keep or regain your body balance or stay upright when in an unstable position.
Manual Dexterity0
The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Multilimb Coordination0
The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
Night Vision0
The ability to see under low-light conditions.
Peripheral Vision0
The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
Rate Control0
The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
Reaction Time0
The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
Response Orientation0
The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
Sound Localization0
The ability to tell the direction from which a sound originated.
Speed of Limb Movement0
The ability to quickly move the arms and legs.
Stamina0
The ability to exert yourself physically over long periods of time without getting winded or out of breath.
Static Strength0
The ability to exert maximum muscle force to lift, push, pull, or carry objects.

Work Activities

General types of job behaviors occurring on multiple jobs.

Communicating with Supervisors, Peers, or Subordinates86
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Organizing, Planning, and Prioritizing Work85
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Making Decisions and Solving Problems83
Analyzing information and evaluating results to choose the best solution and solve problems.
Getting Information82
Observing, receiving, and otherwise obtaining information from all relevant sources.
Working with Computers82
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Establishing and Maintaining Interpersonal Relationships80
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Communicating with People Outside the Organization78
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Developing and Building Teams76
Encouraging and building mutual trust, respect, and cooperation among team members.
Processing Information75
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Analyzing Data or Information73
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Documenting/Recording Information72
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Scheduling Work and Activities71
Scheduling events, programs, and activities, as well as the work of others.

Show all 41 →

Providing Consultation and Advice to Others70
Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
Updating and Using Relevant Knowledge70
Keeping up-to-date technically and applying new knowledge to your job.
Developing Objectives and Strategies69
Establishing long-range objectives and specifying the strategies and actions to achieve them.
Evaluating Information to Determine Compliance with Standards68
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Coordinating the Work and Activities of Others67
Getting members of a group to work together to accomplish tasks.
Guiding, Directing, and Motivating Subordinates67
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Monitoring Processes, Materials, or Surroundings67
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Coaching and Developing Others66
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Resolving Conflicts and Negotiating with Others66
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Interpreting the Meaning of Information for Others64
Translating or explaining what information means and how it can be used.
Monitoring and Controlling Resources64
Monitoring and controlling resources and overseeing the spending of money.
Staffing Organizational Units64
Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
Training and Teaching Others64
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Identifying Objects, Actions, and Events63
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Thinking Creatively63
Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Selling or Influencing Others61
Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
Performing Administrative Activities57
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Estimating the Quantifiable Characteristics of Products, Events, or Information56
Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
Judging the Qualities of Objects, Services, or People51
Assessing the value, importance, or quality of things or people.
Inspecting Equipment, Structures, or Materials37
Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Performing for or Working Directly with the Public35
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Assisting and Caring for Others26
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Operating Vehicles, Mechanized Devices, or Equipment23
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
Controlling Machines and Processes22
Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
Handling and Moving Objects22
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Repairing and Maintaining Electronic Equipment21
Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment20
Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
Performing General Physical Activities20
Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
Repairing and Maintaining Mechanical Equipment18
Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

Work Styles

Personal characteristics that can affect how well someone performs a job.

Dependability88
A tendency to be reliable, responsible, and consistent in meeting work-related obligations.
Attention to Detail86
A tendency to be detail-oriented, organized, and thorough in completing work.
Cooperation70
A tendency to be pleasant, helpful, and willing to assist others at work.
Integrity70
A tendency to be honest and ethical at work.
Achievement Orientation67
A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.
Leadership Orientation65
A tendency to lead, take charge, offer opinions, and provide direction at work.
Cautiousness62
A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.
Perseverance60
A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.
Stress Tolerance60
A tendency to cope and function effectively in stressful situations at work.
Adaptability58
A tendency to be open to and comfortable with change, new experiences, or ideas at work.
Initiative58
A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.
Self-Control57
A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.

Show all 21 →

Self-Confidence54
A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.
Social Orientation51
A tendency to seek out, enjoy, and be energized by social interaction at work.
Intellectual Curiosity45
A tendency to seek out and acquire new work-related knowledge and obtain a deep understanding of work-related subjects.
Innovation43
A tendency to be inventive, to be imaginative, and to adopt new perspectives on ways to accomplish work.
Tolerance for Ambiguity43
A tendency to be comfortable with ambiguity and uncertainty at work.
Sincerity34
A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.
Empathy33
A tendency to show concern for others and be sensitive to others' needs and feelings at work.
Optimism31
A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.
Humility25
A tendency to be modest and humble when interacting with others at work.

Interests (RIASEC)

Holland's six occupational interest types (RIASEC) this work tends to attract.

Conventional74
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
Enterprising67
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
Investigative47
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.
Realistic23
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
Social22
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Artistic2
Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Work Context

Physical and social factors that influence the nature of work.

Telephone Conversations
- Every day100%
E-Mail
- Every day96%
Face-to-Face Discussions with Individuals and Within Teams
- Every day70%
- Once a week or more but not every day26%
Work With or Contribute to a Work Group or Team
- Extremely important58%
- Very important42%
Contact With Others
- Constant contact with others67%
- Contact with others most of the time21%
- Contact with others about half the time13%
Duration of Typical Work Week
- More than 40 hours75%
- 40 hours25%
Time Pressure
- Every day58%
- Once a week or more but not every day29%
Indoors, Environmentally Controlled
- Every day63%
- Once a week or more but not every day17%
- Never13%
Freedom to Make Decisions
- A lot of freedom29%
- Some freedom54%
Written Letters and Memos
- Every day30%
- Once a week or more but not every day39%
- Once a month or more but not every week30%
Deal With External Customers or the Public in General
- Extremely important33%
- Very important33%
- Important29%
Importance of Being Exact or Accurate
- Extremely important33%
- Very important33%
- Important29%

Show all 57 →

Spend Time Sitting
- Continually or almost continually21%
- More than half the time54%
- About half the time21%
Determine Tasks, Priorities and Goals
- A lot of freedom21%
- Some freedom46%
- Limited freedom33%
Impact of Decisions on Co-workers or Company Results
- Very important results21%
- Important results50%
- Moderate results17%
- Minor results13%
Coordinate or Lead Others in Accomplishing Work Activities
- Extremely important17%
- Very important46%
- Important29%
Frequency of Decision Making
- Every day33%
- Once a week or more but not every day21%
- Once a month or more but not every week33%
Work Outcomes and Results of Other Workers
- High responsibility42%
- Moderate responsibility33%
- Limited responsibility17%
Level of Competition
- Highly competitive42%
- Moderately competitive33%
- Slightly competitive13%
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable
- Every day29%
- Once a week or more but not every day21%
- Once a month or more but not every week13%
- Once a year or more but not every month29%
Physical Proximity
- Moderately close (at arm's length)50%
- Slightly close (e.g., shared office)33%
- I work with others but not closely (e.g., private office)17%
Importance of Repeating Same Tasks
- Extremely important17%
- Very important29%
- Important29%
- Fairly important17%
Conflict Situations
- Once a week or more but not every day25%
- Once a month or more but not every week46%
- Once a year or more but not every month25%
Dealing With Unpleasant, Angry, or Discourteous People
- Once a week or more but not every day33%
- Once a month or more but not every week21%
- Once a year or more but not every month42%
Health and Safety of Other Workers
- High responsibility33%
- Moderate responsibility21%
- Limited responsibility25%
- No responsibility13%
Degree of Automation
- Highly automated17%
- Moderately automated46%
- Slightly automated25%
Consequence of Error
- Extremely serious13%
- Very serious21%
- Fairly serious38%
- Not serious at all25%
Spend Time Making Repetitive Motions
- Continually or almost continually13%
- More than half the time17%
- Less than half the time42%
- Never21%
In an Enclosed Vehicle or Operate Enclosed Equipment
- Every day17%
- Once a week or more but not every day13%
- Once a year or more but not every month21%
- Never42%
Public Speaking
- Once a week or more but not every day13%
- Once a month or more but not every week25%
- Once a year or more but not every month54%
Indoors, Not Environmentally Controlled
- Every day13%
- Once a month or more but not every week17%
- Once a year or more but not every month38%
- Never29%
Spend Time Standing
- About half the time25%
- Less than half the time63%
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
- Every day13%
- Once a year or more but not every month42%
- Never33%
Exposed to Contaminants
- Every day17%
- Once a month or more but not every week13%
- Once a year or more but not every month21%
- Never50%
Outdoors, Exposed to All Weather Conditions
- Every day17%
- Once a year or more but not every month38%
- Never42%
Exposed to Very Hot or Cold Temperatures
- Once a year or more but not every month42%
- Never38%
Outdoors, Under Cover
- Every day13%
- Once a year or more but not every month46%
- Never42%
In an Open Vehicle or Operating Equipment
- Every day13%
- Once a year or more but not every month25%
- Never54%
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
- About half the time13%
- Less than half the time25%
- Never50%
Spend Time Walking or Running
- Less than half the time58%
- Never29%
Exposed to Extremely Bright or Inadequate Lighting Conditions
- Every day13%
- Once a year or more but not every month21%
- Never58%
Exposed to Hazardous Equipment
- Once a year or more but not every month25%
- Never54%
Exposed to Hazardous Conditions
- Once a year or more but not every month13%
- Never67%
Pace Determined by Speed of Equipment
- Important17%
- Fairly important17%
- Not important at all63%
Exposed to Cramped Work Space, Awkward Positions
- Once a year or more but not every month25%
- Never67%
Spend Time Bending or Twisting Your Body
- Less than half the time33%
- Never58%
Dealing with Violent or Physically Aggressive People
- Once a year or more but not every month29%
- Never63%
Exposed to High Places
- Once a year or more but not every month17%
- Never71%
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
- Never83%
Spend Time Kneeling, Crouching, Stooping, or Crawling
- Less than half the time21%
- Never71%
Spend Time Climbing Ladders, Scaffolds, or Poles
- Less than half the time38%
- Never63%
Work Schedules
- Irregular (changes with weather conditions, production demands, or contract duration)17%
- Regular (established routine, set schedule)83%
Exposed to Disease or Infections
- Once a year or more but not every month14%
- Never82%
Exposed to Minor Burns, Cuts, Bites, or Stings
- Never83%
Spend Time Keeping or Regaining Balance
- Less than half the time13%
- Never83%
Exposed to Radiation
- Never96%
Exposed to Whole Body Vibration
- Never96%

Typical Education Levels Reported

Education levels O*NET survey respondents in this occupation most often reported having.

Bachelor’s degree
High school diploma or equivalent
Post-secondary certificate

Technology Skills

Specific software and technology tools commonly used on the job.

Enterprise resource planning ERP software
Microsoft Dynamics, Oracle E-Business Suite, Oracle JD Edwards EnterpriseOne, SAP software
Presentation software
Microsoft PowerPoint
Data base user interface and query software
Microsoft Access, Microsoft SQL Server, Structured query language SQL
Procurement software
Order management software, Purchasing software
Materials requirements planning logistics and supply chain software
RedPrairie E2e, Warehouse management system WMS
Project management software
Microsoft Project, Oracle Primavera Enterprise Project Portfolio Management
Spreadsheet software
Microsoft Excel
Electronic mail software
Microsoft Outlook
Accounting software
Intuit QuickBooks
Enterprise system management software
IBM Power Systems software
Graphics or photo imaging software
SmugMug Flickr
Document management software
Microsoft SharePoint
Office suite software
Microsoft Office software
Word processing software
Microsoft Word
Computer aided design CAD software
Autodesk AutoCAD
Business intelligence and data analysis software
IBM Cognos Impromptu
Internet browser software
Web browser software
Inventory management software
Radio frequency identification RFID software
Process mapping and design software
Microsoft Visio

Professional Associations

Organizations related to this occupation, such as industry and licensing bodies.

Related Occupations

Occupations that call for similar work and worker requirements.

Detailed Work Activities

More specific, granular versions of the Work Activities above.

Develop business relationships.
Collect data about customer needs.
Gather customer or product information to determine customer needs.
Supervise employees.
Allocate physical resources within organizations.
Prepare proposal documents.
Analyze logistics processes.
Coordinate logistics or other business operations.
Present business-related information to audiences.
Manage operations, research, or logistics projects.
Confer with personnel to coordinate business operations.
Report information to managers or other personnel.

Show all 20 →

Update professional knowledge.
Develop business or financial information systems.
Advise others on analytical techniques.
Develop financial or business plans.
Analyze business or financial data.
Measure effectiveness of business strategies or practices.
Coordinate regulatory documentation activities.
Develop training materials.

This page incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).

Based on federal labor and demographic data. Data source & methodology