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Insurance Underwriters

Job Zone
Job Zone Four: Considerable Preparation Needed
Most of these occupations require a four-year bachelor's degree, but some do not.

Job Zones group occupations into one of five categories based on the education, experience, and training typically needed to perform them.

Tasks

Specific duties and responsibilities regularly performed in this occupation.

  • Examine documents to determine degree of risk from factors such as applicant health, financial standing and value, and condition of property.88
  • Decline excessive risks.86
  • Write to field representatives, medical personnel, or others to obtain further information, quote rates, or explain company underwriting policies.83
  • Evaluate possibility of losses due to catastrophe or excessive insurance.80
  • Review company records to determine amount of insurance in force on single risk or group of closely related risks.76
  • Decrease value of policy when risk is substandard and specify applicable endorsements or apply rating to ensure safe, profitable distribution of risks, using reference materials.74
  • Authorize reinsurance of policy when risk is high.73
  • Answer agents' questions about insurance coverage.

Skills

Developed capacities that facilitate learning or the more rapid acquisition of knowledge.

  • Active Listening69

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Critical Thinking69

    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Reading Comprehension69

    Understanding written sentences and paragraphs in work-related documents.

  • Writing69

    Communicating effectively in writing as appropriate for the needs of the audience.

  • Speaking66

    Talking to others to convey information effectively.

  • Judgment and Decision Making63

    Considering the relative costs and benefits of potential actions to choose the most appropriate one.

  • Active Learning53

    Understanding the implications of new information for both current and future problem-solving and decision-making.

  • Complex Problem Solving53

    Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

  • Coordination50

    Adjusting actions in relation to others' actions.

  • Monitoring50

    Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

  • Service Orientation50

    Actively looking for ways to help people.

  • Social Perceptiveness50

    Being aware of others' reactions and understanding why they react as they do.

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  • Mathematics47

    Using mathematics to solve problems.

  • Persuasion47

    Persuading others to change their minds or behavior.

  • Time Management47

    Managing one's own time and the time of others.

  • Instructing44

    Teaching others how to do something.

  • Learning Strategies44

    Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

  • Negotiation44

    Bringing others together and trying to reconcile differences.

  • Systems Analysis44

    Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

  • Systems Evaluation44

    Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

  • Management of Personnel Resources35

    Motivating, developing, and directing people as they work, identifying the best people for the job.

  • Management of Financial Resources25

    Determining how money will be spent to get the work done, and accounting for these expenditures.

  • Management of Material Resources25

    Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

  • Operations Analysis22

    Analyzing needs and product requirements to create a design.

  • Operations Monitoring22

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  • Technology Design16

    Generating or adapting equipment and technology to serve user needs.

  • Programming13

    Writing computer programs for various purposes.

  • Science10

    Using scientific rules and methods to solve problems.

  • Quality Control Analysis3

    Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

  • Equipment Maintenance0

    Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

  • Equipment Selection0

    Determining the kind of tools and equipment needed to do a job.

  • Installation0

    Installing equipment, machines, wiring, or programs to meet specifications.

  • Operation and Control0

    Controlling operations of equipment or systems.

  • Repairing0

    Repairing machines or systems using the needed tools.

  • Troubleshooting0

    Determining causes of operating errors and deciding what to do about it.

Knowledge

Organized sets of principles and facts that apply in general domains.

  • English Language75

    Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

  • Customer and Personal Service73

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Mathematics57

    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

  • Sales and Marketing54

    Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

  • Administrative48

    Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

  • Economics and Accounting43

    Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

  • Computers and Electronics42

    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  • Law and Government42

    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

  • Administration and Management35

    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

  • Psychology30

    Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

  • Communications and Media27

    Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

  • Geography25

    Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

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  • Production and Processing25

    Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

  • Public Safety and Security24

    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

  • Education and Training23

    Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  • Personnel and Human Resources21

    Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

  • Telecommunications20

    Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

  • Medicine and Dentistry19

    Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

  • Building and Construction17

    Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

  • Biology14

    Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

  • Transportation13

    Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

  • Sociology and Anthropology11

    Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

  • Therapy and Counseling9

    Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

  • Chemistry8

    Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

  • Engineering and Technology8

    Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

  • Foreign Language8

    Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  • Mechanical8

    Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

  • History and Archeology5

    Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

  • Physics5

    Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

  • Design4

    Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

  • Philosophy and Theology4

    Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

  • Fine Arts3

    Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

  • Food Production3

    Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

Abilities

Enduring attributes of the individual that influence performance.

  • Written Comprehension72

    The ability to read and understand information and ideas presented in writing.

  • Inductive Reasoning69

    The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

  • Written Expression69

    The ability to communicate information and ideas in writing so others will understand.

  • Oral Expression66

    The ability to communicate information and ideas in speaking so others will understand.

  • Deductive Reasoning63

    The ability to apply general rules to specific problems to produce answers that make sense.

  • Oral Comprehension63

    The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Problem Sensitivity60

    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

  • Speech Clarity60

    The ability to speak clearly so others can understand you.

  • Category Flexibility56

    The ability to generate or use different sets of rules for combining or grouping things in different ways.

  • Near Vision56

    The ability to see details at close range (within a few feet of the observer).

  • Speech Recognition56

    The ability to identify and understand the speech of another person.

  • Information Ordering53

    The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

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  • Flexibility of Closure50

    The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

  • Fluency of Ideas47

    The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

  • Mathematical Reasoning47

    The ability to choose the right mathematical methods or formulas to solve a problem.

  • Originality47

    The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

  • Selective Attention47

    The ability to concentrate on a task over a period of time without being distracted.

  • Number Facility44

    The ability to add, subtract, multiply, or divide quickly and correctly.

  • Perceptual Speed38

    The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.

  • Far Vision35

    The ability to see details at a distance.

  • Time Sharing35

    The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

  • Speed of Closure31

    The ability to quickly make sense of, combine, and organize information into meaningful patterns.

  • Memorization28

    The ability to remember information such as words, numbers, pictures, and procedures.

  • Visual Color Discrimination25

    The ability to match or detect differences between colors, including shades of color and brightness.

  • Visualization25

    The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.

  • Finger Dexterity22

    The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

  • Arm-Hand Steadiness19

    The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

  • Auditory Attention19

    The ability to focus on a single source of sound in the presence of other distracting sounds.

  • Control Precision19

    The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.

  • Depth Perception19

    The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.

  • Hearing Sensitivity19

    The ability to detect or tell the differences between sounds that vary in pitch and loudness.

  • Manual Dexterity19

    The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

  • Trunk Strength10

    The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.

  • Dynamic Strength6

    The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.

  • Wrist-Finger Speed6

    The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.

  • Dynamic Flexibility0

    The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.

  • Explosive Strength0

    The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.

  • Extent Flexibility0

    The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.

  • Glare Sensitivity0

    The ability to see objects in the presence of a glare or bright lighting.

  • Gross Body Coordination0

    The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.

  • Gross Body Equilibrium0

    The ability to keep or regain your body balance or stay upright when in an unstable position.

  • Multilimb Coordination0

    The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.

  • Night Vision0

    The ability to see under low-light conditions.

  • Peripheral Vision0

    The ability to see objects or movement of objects to one's side when the eyes are looking ahead.

  • Rate Control0

    The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.

  • Reaction Time0

    The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.

  • Response Orientation0

    The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.

  • Sound Localization0

    The ability to tell the direction from which a sound originated.

  • Spatial Orientation0

    The ability to know your location in relation to the environment or to know where other objects are in relation to you.

  • Speed of Limb Movement0

    The ability to quickly move the arms and legs.

  • Stamina0

    The ability to exert yourself physically over long periods of time without getting winded or out of breath.

  • Static Strength0

    The ability to exert maximum muscle force to lift, push, pull, or carry objects.

Work Activities

General types of job behaviors occurring on multiple jobs.

  • Getting Information95

    Observing, receiving, and otherwise obtaining information from all relevant sources.

  • Making Decisions and Solving Problems91

    Analyzing information and evaluating results to choose the best solution and solve problems.

  • Analyzing Data or Information86

    Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

  • Working with Computers85

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  • Establishing and Maintaining Interpersonal Relationships83

    Developing constructive and cooperative working relationships with others, and maintaining them over time.

  • Processing Information78

    Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

  • Communicating with People Outside the Organization77

    Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

  • Organizing, Planning, and Prioritizing Work76

    Developing specific goals and plans to prioritize, organize, and accomplish your work.

  • Communicating with Supervisors, Peers, or Subordinates75

    Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Evaluating Information to Determine Compliance with Standards73

    Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

  • Documenting/Recording Information71

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  • Updating and Using Relevant Knowledge71

    Keeping up-to-date technically and applying new knowledge to your job.

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  • Identifying Objects, Actions, and Events69

    Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

  • Resolving Conflicts and Negotiating with Others68

    Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

  • Interpreting the Meaning of Information for Others61

    Translating or explaining what information means and how it can be used.

  • Judging the Qualities of Objects, Services, or People59

    Assessing the value, importance, or quality of things or people.

  • Selling or Influencing Others59

    Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

  • Performing Administrative Activities57

    Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

  • Monitoring Processes, Materials, or Surroundings50

    Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

  • Thinking Creatively49

    Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

  • Developing and Building Teams48

    Encouraging and building mutual trust, respect, and cooperation among team members.

  • Providing Consultation and Advice to Others45

    Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

  • Training and Teaching Others45

    Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

  • Estimating the Quantifiable Characteristics of Products, Events, or Information43

    Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

  • Coaching and Developing Others40

    Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

  • Developing Objectives and Strategies40

    Establishing long-range objectives and specifying the strategies and actions to achieve them.

  • Coordinating the Work and Activities of Others37

    Getting members of a group to work together to accomplish tasks.

  • Guiding, Directing, and Motivating Subordinates36

    Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

  • Scheduling Work and Activities34

    Scheduling events, programs, and activities, as well as the work of others.

  • Performing for or Working Directly with the Public33

    Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

  • Monitoring and Controlling Resources25

    Monitoring and controlling resources and overseeing the spending of money.

  • Staffing Organizational Units20

    Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

  • Assisting and Caring for Others19

    Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

  • Handling and Moving Objects13

    Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

  • Inspecting Equipment, Structures, or Materials11

    Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

  • Performing General Physical Activities11

    Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

  • Operating Vehicles, Mechanized Devices, or Equipment9

    Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.

  • Controlling Machines and Processes8

    Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

  • Repairing and Maintaining Electronic Equipment3

    Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment1

    Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.

  • Repairing and Maintaining Mechanical Equipment0

    Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

Work Styles

Personal characteristics that can affect how well someone performs a job.

  • Cautiousness91

    A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.

  • Attention to Detail89

    A tendency to be detail-oriented, organized, and thorough in completing work.

  • Dependability82

    A tendency to be reliable, responsible, and consistent in meeting work-related obligations.

  • Integrity74

    A tendency to be honest and ethical at work.

  • Achievement Orientation59

    A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.

  • Self-Confidence49

    A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.

  • Intellectual Curiosity46

    A tendency to seek out and acquire new work-related knowledge and obtain a deep understanding of work-related subjects.

  • Perseverance46

    A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.

  • Self-Control42

    A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.

  • Stress Tolerance41

    A tendency to cope and function effectively in stressful situations at work.

  • Tolerance for Ambiguity30

    A tendency to be comfortable with ambiguity and uncertainty at work.

  • Adaptability21

    A tendency to be open to and comfortable with change, new experiences, or ideas at work.

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  • Cooperation21

    A tendency to be pleasant, helpful, and willing to assist others at work.

  • Sincerity21

    A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.

  • Initiative20

    A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.

  • Empathy7

    A tendency to show concern for others and be sensitive to others' needs and feelings at work.

  • Social Orientation6

    A tendency to seek out, enjoy, and be energized by social interaction at work.

  • Innovation1

    A tendency to be inventive, to be imaginative, and to adopt new perspectives on ways to accomplish work.

  • Leadership Orientation1

    A tendency to lead, take charge, offer opinions, and provide direction at work.

Interests (RIASEC)

Holland's six occupational interest types (RIASEC) this work tends to attract.

  • Conventional86

    Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

  • Enterprising58

    Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

  • Investigative44

    Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

  • Social31

    Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

  • Realistic12

    Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

  • Artistic0

    Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Work Context

Physical and social factors that influence the nature of work.

  • E-Mail

    • Every day100%
  • Spend Time Sitting

    • Continually or almost continually93%
  • Telephone Conversations

    • Every day90%
  • Indoors, Environmentally Controlled

    • Every day87%
  • Time Pressure

    • Every day60%
    • Once a week or more but not every day37%
  • Contact With Others

    • Constant contact with others63%
    • Contact with others most of the time27%
  • Face-to-Face Discussions with Individuals and Within Teams

    • Every day62%
    • Once a week or more but not every day24%
  • Freedom to Make Decisions

    • A lot of freedom47%
    • Some freedom37%
    • Limited freedom17%
  • Frequency of Decision Making

    • Every day63%
    • Once a week or more but not every day17%
    • Once a month or more but not every week13%
  • Importance of Being Exact or Accurate

    • Extremely important57%
    • Very important23%
    • Important13%
  • Determine Tasks, Priorities and Goals

    • A lot of freedom27%
    • Some freedom57%
    • Limited freedom13%
  • Written Letters and Memos

    • Every day55%
    • Once a week or more but not every day14%
    • Once a month or more but not every week14%
    • Once a year or more but not every month14%
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  • Impact of Decisions on Co-workers or Company Results

    • Very important results23%
    • Important results53%
    • Moderate results17%
  • Work With or Contribute to a Work Group or Team

    • Extremely important27%
    • Very important40%
    • Important23%
  • Deal With External Customers or the Public in General

    • Extremely important33%
    • Very important27%
    • Important13%
    • Fairly important17%
  • Duration of Typical Work Week

    • More than 40 hours33%
    • 40 hours60%
  • Conflict Situations

    • Every day28%
    • Once a week or more but not every day28%
    • Once a month or more but not every week14%
    • Once a year or more but not every month31%
  • Importance of Repeating Same Tasks

    • Extremely important40%
    • Very important13%
    • Important20%
    • Fairly important13%
    • Not important at all13%
  • Level of Competition

    • Highly competitive43%
    • Moderately competitive37%
    • Slightly competitive17%
  • Dealing With Unpleasant, Angry, or Discourteous People

    • Once a week or more but not every day37%
    • Once a month or more but not every week33%
    • Once a year or more but not every month23%
  • Spend Time Making Repetitive Motions

    • Continually or almost continually37%
    • More than half the time17%
    • Never30%
  • Physical Proximity

    • Moderately close (at arm's length)20%
    • Slightly close (e.g., shared office)73%
  • Consequence of Error

    • Very serious27%
    • Serious40%
    • Fairly serious17%
    • Not serious at all13%
  • Degree of Automation

    • Highly automated27%
    • Moderately automated40%
    • Slightly automated27%
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

    • Continually or almost continually33%
    • More than half the time13%
    • Never43%
  • Coordinate or Lead Others in Accomplishing Work Activities

    • Very important17%
    • Important43%
    • Fairly important30%
  • Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

    • Every day13%
    • Once a week or more but not every day17%
    • Once a year or more but not every month13%
    • Never50%
  • Work Outcomes and Results of Other Workers

    • Moderate responsibility27%
    • Limited responsibility37%
    • No responsibility23%
  • Public Speaking

    • Once a month or more but not every week13%
    • Once a year or more but not every month63%
    • Never23%
  • Spend Time Standing

    • Less than half the time73%
    • Never27%
  • Health and Safety of Other Workers

    • Limited responsibility27%
    • No responsibility63%
  • In an Enclosed Vehicle or Operate Enclosed Equipment

    • Once a year or more but not every month27%
    • Never63%
  • Spend Time Walking or Running

    • Less than half the time40%
    • Never60%
  • Indoors, Not Environmentally Controlled

    • Once a year or more but not every month17%
    • Never80%
  • Outdoors, Exposed to All Weather Conditions

    • Once a year or more but not every month20%
    • Never80%
  • Work Schedules

    • Regular (established routine, set schedule)93%
  • Pace Determined by Speed of Equipment

    • Not important at all90%
  • Outdoors, Under Cover

    • Once a year or more but not every month13%
    • Never87%
  • Spend Time Bending or Twisting Your Body

    • Never90%
  • Dealing with Violent or Physically Aggressive People

    • Never93%
  • Exposed to Contaminants

    • Never93%
  • Exposed to Minor Burns, Cuts, Bites, or Stings

    • Never93%
  • Exposed to Very Hot or Cold Temperatures

    • Never93%
  • Spend Time Kneeling, Crouching, Stooping, or Crawling

    • Never93%
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

    • Never93%
  • Exposed to Disease or Infections

    • Never97%
  • Exposed to Extremely Bright or Inadequate Lighting Conditions

    • Never97%
  • Exposed to Hazardous Conditions

    • Never97%
  • Exposed to Hazardous Equipment

    • Never97%
  • Exposed to High Places

    • Never97%
  • Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

    • Never97%
  • Exposed to Cramped Work Space, Awkward Positions

    • Never100%
  • Exposed to Radiation

    • Never100%
  • Exposed to Whole Body Vibration

    • Never100%
  • In an Open Vehicle or Operating Equipment

    • Never100%
  • Spend Time Climbing Ladders, Scaffolds, or Poles

    • Never100%
  • Spend Time Keeping or Regaining Balance

    • Never100%

Typical Education Levels Reported

Education levels O*NET survey respondents in this occupation most often reported having.

  • Bachelor’s degree
  • High school diploma or equivalent
  • Associate’s degree or other 2-year degree

Technology Skills

Specific software and technology tools commonly used on the job.

  • Data base user interface and query software

    Database software, Microsoft Access

  • Presentation software

    Microsoft PowerPoint

  • Financial analysis software

    Delphi Technology, Fannie Mae Desktop Underwriter, RGA Facultative Application Console, Valen Technologies Risk Manager

  • Enterprise resource planning ERP software

    Anodas Software Limited Phoenix, Consilience Software Maven Insurance Automation Suite, SIS SEMCI PARTNER, Skywire Software InsBridge

  • Spreadsheet software

    Microsoft Excel

  • Electronic mail software

    Microsoft Outlook

  • Document management software

    IBM FileNet Content Manager

  • Office suite software

    Microsoft Office software

  • Operating system software

    Microsoft Windows

  • Word processing software

    Microsoft Word

  • Object or component oriented development software

    C++

  • Internet browser software

    Web browser software

  • Information retrieval or search software

    LexisNexis

Professional Associations

Related Occupations

Detailed Work Activities

More specific, granular versions of the Work Activities above.

  • Analyze health-related data.
  • Assess financial status of clients.
  • Authorize financial actions.
  • Explain regulations, policies, or procedures.
  • Assess risks to business operations.
  • Verify accuracy of records.
O*NET in-it

This page incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).

Based on federal labor and demographic data. Data source & methodology

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