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First-Line Supervisors of Mechanics, Installers, and Repairers

Job Zone
Job Zone Three: Medium Preparation Needed
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Job Zones group occupations into one of five categories based on the education, experience, and training typically needed to perform them.

Tasks

Specific duties and responsibilities regularly performed in this occupation.

  • Inspect, test, and measure completed work, using devices such as hand tools or gauges to verify conformance to standards or repair requirements.72
  • Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.72
  • Interpret specifications, blueprints, or job orders to construct templates and lay out reference points for workers.72
  • Monitor employees' work levels and review work performance.72
  • Perform skilled repair or maintenance operations, using equipment such as hand or power tools, hydraulic presses or shears, or welding equipment.70
  • Compute estimates and actual costs of factors such as materials, labor, or outside contractors.69
  • Monitor tool and part inventories and the condition and maintenance of shops to ensure adequate working conditions.69
  • Participate in budget preparation and administration, coordinating purchasing and documentation and monitoring departmental expenditures.69
  • Requisition materials and supplies, such as tools, equipment, or replacement parts.68
  • Confer with personnel, such as management, engineering, quality control, customer, or union workers' representatives, to coordinate work activities, resolve employee grievances, or identify and review resource needs.68
  • Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.67
  • Examine objects, systems, or facilities and analyze information to determine needed installations, services, or repairs.66
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  • Counsel employees about work-related issues and assist employees to correct job-skill deficiencies.66
  • Recommend or initiate personnel actions, such as hires, promotions, transfers, discharges, or disciplinary measures.65
  • Investigate accidents or injuries and prepare reports of findings.65
  • Review, evaluate, accept, and coordinate completion of work bid from contractors.65
  • Compile operational or personnel records, such as time and production records, inventory data, repair or maintenance statistics, or test results.64
  • Conduct or arrange for worker training in safety, repair, or maintenance techniques, operational procedures, or equipment use.63
  • Develop, implement, or evaluate maintenance policies and procedures.62
  • Meet with vendors or suppliers to discuss products used in repair work.60
  • Develop or implement electronic maintenance programs or computer information management systems.59
  • Design equipment configurations to meet personnel needs.52

Skills

Developed capacities that facilitate learning or the more rapid acquisition of knowledge.

  • Monitoring75

    Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

  • Management of Personnel Resources72

    Motivating, developing, and directing people as they work, identifying the best people for the job.

  • Coordination69

    Adjusting actions in relation to others' actions.

  • Critical Thinking69

    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Judgment and Decision Making69

    Considering the relative costs and benefits of potential actions to choose the most appropriate one.

  • Speaking69

    Talking to others to convey information effectively.

  • Time Management69

    Managing one's own time and the time of others.

  • Active Listening66

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Quality Control Analysis66

    Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

  • Reading Comprehension66

    Understanding written sentences and paragraphs in work-related documents.

  • Operations Monitoring60

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  • Active Learning56

    Understanding the implications of new information for both current and future problem-solving and decision-making.

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  • Systems Analysis56

    Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

  • Complex Problem Solving53

    Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

  • Learning Strategies53

    Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

  • Social Perceptiveness53

    Being aware of others' reactions and understanding why they react as they do.

  • Systems Evaluation53

    Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

  • Troubleshooting53

    Determining causes of operating errors and deciding what to do about it.

  • Instructing50

    Teaching others how to do something.

  • Negotiation50

    Bringing others together and trying to reconcile differences.

  • Operation and Control50

    Controlling operations of equipment or systems.

  • Persuasion50

    Persuading others to change their minds or behavior.

  • Service Orientation50

    Actively looking for ways to help people.

  • Writing50

    Communicating effectively in writing as appropriate for the needs of the audience.

  • Equipment Maintenance47

    Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

  • Management of Financial Resources47

    Determining how money will be spent to get the work done, and accounting for these expenditures.

  • Management of Material Resources47

    Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

  • Mathematics47

    Using mathematics to solve problems.

  • Repairing47

    Repairing machines or systems using the needed tools.

  • Equipment Selection44

    Determining the kind of tools and equipment needed to do a job.

  • Operations Analysis38

    Analyzing needs and product requirements to create a design.

  • Programming22

    Writing computer programs for various purposes.

  • Technology Design22

    Generating or adapting equipment and technology to serve user needs.

  • Installation19

    Installing equipment, machines, wiring, or programs to meet specifications.

  • Science19

    Using scientific rules and methods to solve problems.

Knowledge

Organized sets of principles and facts that apply in general domains.

  • Administration and Management74

    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

  • Mechanical71

    Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

  • Customer and Personal Service68

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Administrative58

    Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

  • English Language55

    Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

  • Personnel and Human Resources55

    Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

  • Mathematics53

    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

  • Computers and Electronics49

    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  • Economics and Accounting48

    Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

  • Production and Processing47

    Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

  • Public Safety and Security46

    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

  • Education and Training45

    Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

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  • Sales and Marketing45

    Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

  • Engineering and Technology38

    Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

  • Chemistry36

    Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

  • Transportation36

    Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

  • Design35

    Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

  • Psychology27

    Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

  • Communications and Media25

    Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

  • Physics24

    Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

  • Building and Construction21

    Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

  • Telecommunications21

    Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

  • Law and Government18

    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

  • Sociology and Anthropology16

    Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

  • Therapy and Counseling13

    Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

  • Foreign Language12

    Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  • Biology11

    Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

  • Geography6

    Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

  • History and Archeology3

    Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

  • Medicine and Dentistry3

    Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

  • Philosophy and Theology3

    Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

  • Fine Arts1

    Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

  • Food Production0

    Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

Abilities

Enduring attributes of the individual that influence performance.

  • Oral Comprehension75

    The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Oral Expression75

    The ability to communicate information and ideas in speaking so others will understand.

  • Written Comprehension75

    The ability to read and understand information and ideas presented in writing.

  • Deductive Reasoning72

    The ability to apply general rules to specific problems to produce answers that make sense.

  • Inductive Reasoning72

    The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

  • Near Vision72

    The ability to see details at close range (within a few feet of the observer).

  • Information Ordering69

    The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

  • Problem Sensitivity69

    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

  • Speech Clarity69

    The ability to speak clearly so others can understand you.

  • Speech Recognition69

    The ability to identify and understand the speech of another person.

  • Far Vision56

    The ability to see details at a distance.

  • Flexibility of Closure56

    The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

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  • Selective Attention56

    The ability to concentrate on a task over a period of time without being distracted.

  • Category Flexibility53

    The ability to generate or use different sets of rules for combining or grouping things in different ways.

  • Perceptual Speed53

    The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.

  • Visualization53

    The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.

  • Written Expression53

    The ability to communicate information and ideas in writing so others will understand.

  • Arm-Hand Steadiness50

    The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

  • Auditory Attention50

    The ability to focus on a single source of sound in the presence of other distracting sounds.

  • Control Precision50

    The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.

  • Finger Dexterity50

    The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

  • Fluency of Ideas50

    The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

  • Hearing Sensitivity50

    The ability to detect or tell the differences between sounds that vary in pitch and loudness.

  • Manual Dexterity50

    The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

  • Number Facility50

    The ability to add, subtract, multiply, or divide quickly and correctly.

  • Depth Perception47

    The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.

  • Mathematical Reasoning47

    The ability to choose the right mathematical methods or formulas to solve a problem.

  • Memorization47

    The ability to remember information such as words, numbers, pictures, and procedures.

  • Multilimb Coordination47

    The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.

  • Speed of Closure47

    The ability to quickly make sense of, combine, and organize information into meaningful patterns.

  • Trunk Strength47

    The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.

  • Originality44

    The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

  • Reaction Time44

    The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.

  • Time Sharing44

    The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

  • Visual Color Discrimination44

    The ability to match or detect differences between colors, including shades of color and brightness.

  • Sound Localization38

    The ability to tell the direction from which a sound originated.

  • Rate Control31

    The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.

  • Static Strength31

    The ability to exert maximum muscle force to lift, push, pull, or carry objects.

  • Extent Flexibility28

    The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.

  • Response Orientation28

    The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.

  • Wrist-Finger Speed28

    The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.

  • Dynamic Strength25

    The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.

  • Glare Sensitivity25

    The ability to see objects in the presence of a glare or bright lighting.

  • Gross Body Coordination25

    The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.

  • Gross Body Equilibrium25

    The ability to keep or regain your body balance or stay upright when in an unstable position.

  • Night Vision25

    The ability to see under low-light conditions.

  • Peripheral Vision25

    The ability to see objects or movement of objects to one's side when the eyes are looking ahead.

  • Stamina25

    The ability to exert yourself physically over long periods of time without getting winded or out of breath.

  • Spatial Orientation22

    The ability to know your location in relation to the environment or to know where other objects are in relation to you.

  • Speed of Limb Movement19

    The ability to quickly move the arms and legs.

  • Explosive Strength10

    The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.

  • Dynamic Flexibility0

    The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.

Work Activities

General types of job behaviors occurring on multiple jobs.

  • Making Decisions and Solving Problems83

    Analyzing information and evaluating results to choose the best solution and solve problems.

  • Monitoring Processes, Materials, or Surroundings83

    Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

  • Evaluating Information to Determine Compliance with Standards81

    Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

  • Getting Information81

    Observing, receiving, and otherwise obtaining information from all relevant sources.

  • Organizing, Planning, and Prioritizing Work81

    Developing specific goals and plans to prioritize, organize, and accomplish your work.

  • Communicating with Supervisors, Peers, or Subordinates79

    Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Coordinating the Work and Activities of Others75

    Getting members of a group to work together to accomplish tasks.

  • Developing and Building Teams75

    Encouraging and building mutual trust, respect, and cooperation among team members.

  • Inspecting Equipment, Structures, or Materials75

    Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

  • Operating Vehicles, Mechanized Devices, or Equipment75

    Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.

  • Guiding, Directing, and Motivating Subordinates74

    Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

  • Documenting/Recording Information73

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

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  • Identifying Objects, Actions, and Events73

    Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

  • Updating and Using Relevant Knowledge73

    Keeping up-to-date technically and applying new knowledge to your job.

  • Estimating the Quantifiable Characteristics of Products, Events, or Information72

    Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

  • Scheduling Work and Activities72

    Scheduling events, programs, and activities, as well as the work of others.

  • Working with Computers71

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  • Training and Teaching Others70

    Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

  • Developing Objectives and Strategies68

    Establishing long-range objectives and specifying the strategies and actions to achieve them.

  • Thinking Creatively68

    Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

  • Judging the Qualities of Objects, Services, or People67

    Assessing the value, importance, or quality of things or people.

  • Processing Information67

    Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

  • Repairing and Maintaining Mechanical Equipment67

    Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

  • Controlling Machines and Processes66

    Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

  • Analyzing Data or Information64

    Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

  • Handling and Moving Objects64

    Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

  • Interpreting the Meaning of Information for Others63

    Translating or explaining what information means and how it can be used.

  • Coaching and Developing Others62

    Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

  • Communicating with People Outside the Organization62

    Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment61

    Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.

  • Repairing and Maintaining Electronic Equipment61

    Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

  • Providing Consultation and Advice to Others58

    Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

  • Staffing Organizational Units58

    Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

  • Monitoring and Controlling Resources57

    Monitoring and controlling resources and overseeing the spending of money.

  • Establishing and Maintaining Interpersonal Relationships56

    Developing constructive and cooperative working relationships with others, and maintaining them over time.

  • Performing General Physical Activities56

    Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

  • Performing Administrative Activities55

    Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

  • Resolving Conflicts and Negotiating with Others52

    Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

  • Assisting and Caring for Others50

    Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

  • Selling or Influencing Others44

    Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

  • Performing for or Working Directly with the Public32

    Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Work Styles

Personal characteristics that can affect how well someone performs a job.

  • Dependability88

    A tendency to be reliable, responsible, and consistent in meeting work-related obligations.

  • Leadership Orientation88

    A tendency to lead, take charge, offer opinions, and provide direction at work.

  • Attention to Detail73

    A tendency to be detail-oriented, organized, and thorough in completing work.

  • Cooperation69

    A tendency to be pleasant, helpful, and willing to assist others at work.

  • Cautiousness68

    A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.

  • Integrity66

    A tendency to be honest and ethical at work.

  • Self-Control64

    A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.

  • Achievement Orientation63

    A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.

  • Stress Tolerance60

    A tendency to cope and function effectively in stressful situations at work.

  • Perseverance59

    A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.

  • Self-Confidence55

    A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.

  • Social Orientation51

    A tendency to seek out, enjoy, and be energized by social interaction at work.

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  • Initiative50

    A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.

  • Adaptability41

    A tendency to be open to and comfortable with change, new experiences, or ideas at work.

  • Empathy36

    A tendency to show concern for others and be sensitive to others' needs and feelings at work.

  • Sincerity34

    A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.

  • Innovation32

    A tendency to be inventive, to be imaginative, and to adopt new perspectives on ways to accomplish work.

  • Optimism31

    A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.

  • Intellectual Curiosity30

    A tendency to seek out and acquire new work-related knowledge and obtain a deep understanding of work-related subjects.

  • Humility29

    A tendency to be modest and humble when interacting with others at work.

  • Tolerance for Ambiguity29

    A tendency to be comfortable with ambiguity and uncertainty at work.

Interests (RIASEC)

Holland's six occupational interest types (RIASEC) this work tends to attract.

  • Enterprising83

    Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

  • Conventional63

    Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

  • Realistic52

    Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

  • Social43

    Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

  • Investigative12

    Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

  • Artistic0

    Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Work Context

Physical and social factors that influence the nature of work.

  • Telephone Conversations

    • Every day86%
    • Once a week or more but not every day12%
  • Contact With Others

    • Constant contact with others90%
  • Determine Tasks, Priorities and Goals

    • A lot of freedom66%
    • Some freedom24%
  • Face-to-Face Discussions with Individuals and Within Teams

    • Every day81%
    • Once a year or more but not every month14%
  • Importance of Being Exact or Accurate

    • Extremely important58%
    • Very important30%
  • E-Mail

    • Every day82%
    • Never11%
  • Work Outcomes and Results of Other Workers

    • Very high responsibility59%
    • High responsibility27%
    • Moderate responsibility11%
  • Freedom to Make Decisions

    • A lot of freedom54%
    • Some freedom33%
  • Work With or Contribute to a Work Group or Team

    • Extremely important62%
    • Very important24%
    • Fairly important14%
  • Coordinate or Lead Others in Accomplishing Work Activities

    • Extremely important62%
    • Very important12%
    • Important16%
    • Fairly important11%
  • Health and Safety of Other Workers

    • Very high responsibility59%
    • High responsibility18%
    • Moderate responsibility12%
    • Limited responsibility11%
  • Duration of Typical Work Week

    • More than 40 hours53%
    • 40 hours47%
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  • Frequency of Decision Making

    • Every day58%
    • Once a week or more but not every day24%
    • Never14%
  • Impact of Decisions on Co-workers or Company Results

    • Very important results49%
    • Important results20%
    • Moderate results18%
    • Minor results11%
  • Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

    • Every day52%
    • Once a week or more but not every day25%
    • Never16%
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

    • Every day61%
    • Once a year or more but not every month30%
  • Time Pressure

    • Every day38%
    • Once a week or more but not every day33%
    • Once a month or more but not every week12%
    • Once a year or more but not every month17%
  • Importance of Repeating Same Tasks

    • Extremely important44%
    • Very important20%
    • Important20%
  • Exposed to Contaminants

    • Every day51%
    • Once a week or more but not every day15%
    • Once a month or more but not every week13%
    • Never15%
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

    • Continually or almost continually42%
    • More than half the time28%
    • Less than half the time13%
    • Never11%
  • Exposed to Hazardous Equipment

    • Every day45%
    • Once a week or more but not every day11%
    • Once a month or more but not every week17%
    • Never21%
  • Exposed to Very Hot or Cold Temperatures

    • Every day32%
    • Once a week or more but not every day25%
    • Once a year or more but not every month19%
    • Never14%
  • Deal With External Customers or the Public in General

    • Extremely important39%
    • Important17%
    • Fairly important19%
    • Not important at all16%
  • Indoors, Not Environmentally Controlled

    • Every day41%
    • Once a month or more but not every week27%
    • Once a year or more but not every month14%
    • Never16%
  • Indoors, Environmentally Controlled

    • Every day53%
    • Never33%
  • Physical Proximity

    • Very close (near touching)21%
    • Moderately close (at arm's length)25%
    • Slightly close (e.g., shared office)25%
    • I work with others but not closely (e.g., private office)29%
  • Outdoors, Exposed to All Weather Conditions

    • Every day26%
    • Once a week or more but not every day17%
    • Once a month or more but not every week33%
    • Never18%
  • Spend Time Bending or Twisting Your Body

    • Continually or almost continually28%
    • More than half the time13%
    • About half the time22%
    • Less than half the time19%
    • Never19%
  • Spend Time Sitting

    • Continually or almost continually12%
    • More than half the time26%
    • About half the time26%
    • Less than half the time31%
  • In an Enclosed Vehicle or Operate Enclosed Equipment

    • Every day19%
    • Once a week or more but not every day17%
    • Once a month or more but not every week29%
    • Once a year or more but not every month17%
    • Never18%
  • Spend Time Standing

    • Continually or almost continually20%
    • More than half the time12%
    • About half the time26%
    • Less than half the time31%
    • Never11%
  • Level of Competition

    • Extremely competitive12%
    • Highly competitive12%
    • Moderately competitive40%
    • Slightly competitive23%
    • Not at all competitive12%
  • Spend Time Making Repetitive Motions

    • Continually or almost continually17%
    • More than half the time21%
    • About half the time11%
    • Less than half the time40%
    • Never12%
  • Conflict Situations

    • Once a week or more but not every day16%
    • Once a month or more but not every week27%
    • Once a year or more but not every month48%
  • Spend Time Walking or Running

    • More than half the time22%
    • About half the time30%
    • Less than half the time29%
    • Never11%
  • Written Letters and Memos

    • Every day32%
    • Once a year or more but not every month20%
    • Never33%
  • Exposed to Hazardous Conditions

    • Every day18%
    • Once a week or more but not every day16%
    • Once a month or more but not every week20%
    • Once a year or more but not every month13%
    • Never33%
  • Dealing With Unpleasant, Angry, or Discourteous People

    • Once a week or more but not every day18%
    • Once a month or more but not every week22%
    • Once a year or more but not every month55%
  • Exposed to Minor Burns, Cuts, Bites, or Stings

    • Every day22%
    • Once a month or more but not every week29%
    • Once a year or more but not every month12%
    • Never34%
  • Consequence of Error

    • Extremely serious17%
    • Very serious12%
    • Fairly serious30%
    • Not serious at all34%
  • Exposed to High Places

    • Every day13%
    • Once a month or more but not every week19%
    • Once a year or more but not every month30%
    • Never30%
  • Exposed to Cramped Work Space, Awkward Positions

    • Every day15%
    • Once a month or more but not every week17%
    • Once a year or more but not every month21%
    • Never40%
  • Public Speaking

    • Once a month or more but not every week34%
    • Once a year or more but not every month33%
    • Never23%
  • Spend Time Kneeling, Crouching, Stooping, or Crawling

    • Continually or almost continually15%
    • Less than half the time53%
    • Never24%
  • Exposed to Extremely Bright or Inadequate Lighting Conditions

    • Every day19%
    • Never62%
  • Outdoors, Under Cover

    • Once a month or more but not every week25%
    • Once a year or more but not every month20%
    • Never43%
  • In an Open Vehicle or Operating Equipment

    • Every day13%
    • Once a month or more but not every week19%
    • Never57%
  • Work Schedules

    • Irregular (changes with weather conditions, production demands, or contract duration)51%
    • Regular (established routine, set schedule)49%
  • Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

    • Once a week or more but not every day15%
    • Once a year or more but not every month30%
    • Never50%
  • Spend Time Climbing Ladders, Scaffolds, or Poles

    • Less than half the time62%
    • Never34%
  • Exposed to Whole Body Vibration

    • Never71%
  • Pace Determined by Speed of Equipment

    • Not important at all77%
  • Spend Time Keeping or Regaining Balance

    • Less than half the time21%
    • Never66%
  • Dealing with Violent or Physically Aggressive People

    • Once a year or more but not every month28%
    • Never64%
  • Degree of Automation

    • Slightly automated23%
    • Not at all automated68%
  • Exposed to Radiation

    • Once a week or more but not every day14%
    • Never84%
  • Exposed to Disease or Infections

    • Never82%

Typical Education Levels Reported

Education levels O*NET survey respondents in this occupation most often reported having.

  • High school diploma or equivalent
  • Some college, no degree
  • Post-secondary certificate

Technology Skills

Specific software and technology tools commonly used on the job.

  • Enterprise resource planning ERP software

    Microsoft Dynamics, Oracle JD Edwards EnterpriseOne, SAP software, WorkTech MAXIMO

  • Presentation software

    Microsoft PowerPoint

  • Data base user interface and query software

    Database software, Microsoft Access, Vehicle management software, Yardi software

  • Project management software

    ComputerEase construction accounting software, HCSS HeavyJob, Microsoft Project, Oracle Primavera Enterprise Project Portfolio Management

  • Electronic mail software

    Email software, IBM Notes, Microsoft Outlook

  • Facilities management software

    Computerized maintenance management system CMMS, Maintenance management software

  • Industrial control software

    Programmable logic controller PLC software, Supervisory control and data acquisition SCADA software

  • Spreadsheet software

    Microsoft Excel

  • Accounting software

    Cost accounting software

  • Document management software

    Microsoft SharePoint

  • Communications server software

    IBM Domino

  • Office suite software

    Microsoft Office software

  • Operating system software

    Microsoft Windows

  • Word processing software

    Microsoft Word

  • Computer aided design CAD software

    Autodesk AutoCAD

  • Time accounting software

    Payroll software

  • Internet browser software

    Microsoft Internet Explorer

  • Calendar and scheduling software

    Scheduling software

  • Inventory management software

    Automated inventory software

Professional Associations

Related Occupations

Detailed Work Activities

More specific, granular versions of the Work Activities above.

  • Supervise employees.
  • Train others in operational procedures.
  • Inspect completed work to ensure proper functioning.
  • Interpret blueprints, specifications, or diagrams to inform installation, development or operation activities.
  • Measure distances or dimensions.
  • Monitor work areas or procedures to ensure compliance with safety procedures.
  • Maintain work equipment or machinery.
  • Operate welding equipment.
  • Confer with coworkers to coordinate work activities.
  • Estimate costs for labor or materials.
  • Maintain inventories of materials, equipment, or products.
  • Order materials, supplies, or equipment.
Show all 23
  • Schedule repair, installation or maintenance activities.
  • Inspect systems to determine if they are operating properly.
  • Investigate industrial or transportation accidents.
  • Prepare accident or incident reports.
  • Direct organizational operations, projects, or services.
  • Document operational activities.
  • Maintain repair or maintenance records.
  • Plan work procedures.
  • Explain use of products or services.
  • Install programs onto computer or computer-controlled equipment.
  • Develop equipment or component configurations.

Apprenticeship Occupations

Registered apprenticeship program titles associated with this occupation.

  • Telecommunications Utilities Foreman
O*NET in-it

This page incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).

Based on federal labor and demographic data. Data source & methodology

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