Data Entry Keyers
Job Zones group occupations into one of five categories based on the education, experience, and training typically needed to perform them.
Tasks
Specific duties and responsibilities regularly performed in this occupation.
- Locate and correct data entry errors, or report them to supervisors.96
- Compile, sort, and verify the accuracy of data before it is entered.93
- Compare data with source documents, or re-enter data in verification format to detect errors.89
- Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.88
- Store completed documents in appropriate locations.85
- Select materials needed to complete work assignments.85
- Maintain logs of activities and completed work.80
- Load machines with required input or output media, such as paper, cards, disks, tape, or Braille media.63
- Resolve garbled or indecipherable messages, using cryptographic procedures and equipment.60
Skills
Developed capacities that facilitate learning or the more rapid acquisition of knowledge.
- Reading Comprehension66
Understanding written sentences and paragraphs in work-related documents.
- Active Listening60
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Monitoring56
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Time Management50
Managing one's own time and the time of others.
- Writing50
Communicating effectively in writing as appropriate for the needs of the audience.
- Complex Problem Solving47
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Critical Thinking47
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Speaking47
Talking to others to convey information effectively.
- Active Learning44
Understanding the implications of new information for both current and future problem-solving and decision-making.
- Coordination44
Adjusting actions in relation to others' actions.
- Service Orientation44
Actively looking for ways to help people.
- Instructing41
Teaching others how to do something.
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- Judgment and Decision Making41
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Management of Personnel Resources41
Motivating, developing, and directing people as they work, identifying the best people for the job.
- Social Perceptiveness41
Being aware of others' reactions and understanding why they react as they do.
- Persuasion35
Persuading others to change their minds or behavior.
- Learning Strategies28
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Negotiation28
Bringing others together and trying to reconcile differences.
- Mathematics25
Using mathematics to solve problems.
- Operations Monitoring25
Watching gauges, dials, or other indicators to make sure a machine is working properly.
- Quality Control Analysis25
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- Systems Analysis25
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Systems Evaluation25
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Management of Financial Resources22
Determining how money will be spent to get the work done, and accounting for these expenditures.
- Management of Material Resources22
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
- Programming19
Writing computer programs for various purposes.
- Equipment Selection13
Determining the kind of tools and equipment needed to do a job.
- Technology Design10
Generating or adapting equipment and technology to serve user needs.
- Operations Analysis3
Analyzing needs and product requirements to create a design.
- Equipment Maintenance0
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
- Installation0
Installing equipment, machines, wiring, or programs to meet specifications.
- Operation and Control0
Controlling operations of equipment or systems.
- Repairing0
Repairing machines or systems using the needed tools.
- Science0
Using scientific rules and methods to solve problems.
- Troubleshooting0
Determining causes of operating errors and deciding what to do about it.
Knowledge
Organized sets of principles and facts that apply in general domains.
- English Language94
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
- Administrative89
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Customer and Personal Service65
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Law and Government64
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Public Safety and Security48
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Mathematics47
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Computers and Electronics45
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Administration and Management43
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Education and Training42
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Economics and Accounting37
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
- Communications and Media34
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Production and Processing33
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
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- Foreign Language26
Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
- Personnel and Human Resources26
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Sales and Marketing24
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Telecommunications24
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Transportation24
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Psychology18
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Sociology and Anthropology15
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
- Geography13
Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- History and Archeology13
Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
- Mechanical13
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Design11
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
- Engineering and Technology11
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Therapy and Counseling11
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- Physics8
Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
- Biology3
Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
- Building and Construction3
Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- Chemistry3
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
- Fine Arts3
Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
- Food Production3
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Medicine and Dentistry3
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
- Philosophy and Theology3
Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Abilities
Enduring attributes of the individual that influence performance.
- Near Vision72
The ability to see details at close range (within a few feet of the observer).
- Written Comprehension72
The ability to read and understand information and ideas presented in writing.
- Finger Dexterity69
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Information Ordering63
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Oral Comprehension63
The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Perceptual Speed63
The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
- Speech Recognition63
The ability to identify and understand the speech of another person.
- Selective Attention60
The ability to concentrate on a task over a period of time without being distracted.
- Speech Clarity56
The ability to speak clearly so others can understand you.
- Category Flexibility53
The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Wrist-Finger Speed53
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Written Expression53
The ability to communicate information and ideas in writing so others will understand.
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- Inductive Reasoning50
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Oral Expression50
The ability to communicate information and ideas in speaking so others will understand.
- Deductive Reasoning47
The ability to apply general rules to specific problems to produce answers that make sense.
- Problem Sensitivity47
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
- Far Vision44
The ability to see details at a distance.
- Flexibility of Closure44
The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Time Sharing44
The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Speed of Closure38
The ability to quickly make sense of, combine, and organize information into meaningful patterns.
- Mathematical Reasoning35
The ability to choose the right mathematical methods or formulas to solve a problem.
- Memorization35
The ability to remember information such as words, numbers, pictures, and procedures.
- Visualization35
The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
- Auditory Attention28
The ability to focus on a single source of sound in the presence of other distracting sounds.
- Fluency of Ideas28
The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Number Facility28
The ability to add, subtract, multiply, or divide quickly and correctly.
- Arm-Hand Steadiness25
The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Control Precision25
The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Hearing Sensitivity25
The ability to detect or tell the differences between sounds that vary in pitch and loudness.
- Manual Dexterity25
The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Originality25
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Trunk Strength25
The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
- Visual Color Discrimination25
The ability to match or detect differences between colors, including shades of color and brightness.
- Depth Perception22
The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
- Extent Flexibility22
The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
- Dynamic Strength16
The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
- Explosive Strength16
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
- Multilimb Coordination16
The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Rate Control16
The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
- Static Strength16
The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Gross Body Equilibrium13
The ability to keep or regain your body balance or stay upright when in an unstable position.
- Stamina13
The ability to exert yourself physically over long periods of time without getting winded or out of breath.
- Gross Body Coordination10
The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
- Reaction Time10
The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
- Dynamic Flexibility0
The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
- Glare Sensitivity0
The ability to see objects in the presence of a glare or bright lighting.
- Night Vision0
The ability to see under low-light conditions.
- Peripheral Vision0
The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
- Response Orientation0
The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
- Sound Localization0
The ability to tell the direction from which a sound originated.
- Spatial Orientation0
The ability to know your location in relation to the environment or to know where other objects are in relation to you.
- Speed of Limb Movement0
The ability to quickly move the arms and legs.
Work Activities
General types of job behaviors occurring on multiple jobs.
- Working with Computers93
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Processing Information88
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Documenting/Recording Information85
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Communicating with Supervisors, Peers, or Subordinates82
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Getting Information81
Observing, receiving, and otherwise obtaining information from all relevant sources.
- Making Decisions and Solving Problems80
Analyzing information and evaluating results to choose the best solution and solve problems.
- Evaluating Information to Determine Compliance with Standards78
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Updating and Using Relevant Knowledge78
Keeping up-to-date technically and applying new knowledge to your job.
- Performing Administrative Activities73
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Organizing, Planning, and Prioritizing Work71
Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Judging the Qualities of Objects, Services, or People65
Assessing the value, importance, or quality of things or people.
- Analyzing Data or Information64
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
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- Establishing and Maintaining Interpersonal Relationships64
Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Identifying Objects, Actions, and Events61
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Monitoring Processes, Materials, or Surroundings59
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Communicating with People Outside the Organization57
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Training and Teaching Others57
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Interpreting the Meaning of Information for Others54
Translating or explaining what information means and how it can be used.
- Thinking Creatively48
Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Estimating the Quantifiable Characteristics of Products, Events, or Information46
Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Guiding, Directing, and Motivating Subordinates46
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Coordinating the Work and Activities of Others45
Getting members of a group to work together to accomplish tasks.
- Developing and Building Teams44
Encouraging and building mutual trust, respect, and cooperation among team members.
- Developing Objectives and Strategies42
Establishing long-range objectives and specifying the strategies and actions to achieve them.
- Performing for or Working Directly with the Public42
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Scheduling Work and Activities40
Scheduling events, programs, and activities, as well as the work of others.
- Coaching and Developing Others39
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Performing General Physical Activities39
Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
- Handling and Moving Objects36
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Resolving Conflicts and Negotiating with Others36
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Assisting and Caring for Others35
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Controlling Machines and Processes35
Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
- Providing Consultation and Advice to Others32
Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
- Inspecting Equipment, Structures, or Materials27
Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Monitoring and Controlling Resources23
Monitoring and controlling resources and overseeing the spending of money.
- Selling or Influencing Others21
Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
- Staffing Organizational Units19
Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
- Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment17
Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
- Repairing and Maintaining Electronic Equipment16
Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
- Repairing and Maintaining Mechanical Equipment16
Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
- Operating Vehicles, Mechanized Devices, or Equipment14
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
Work Styles
Personal characteristics that can affect how well someone performs a job.
- Attention to Detail92
A tendency to be detail-oriented, organized, and thorough in completing work.
- Dependability74
A tendency to be reliable, responsible, and consistent in meeting work-related obligations.
- Cautiousness60
A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.
- Integrity45
A tendency to be honest and ethical at work.
- Achievement Orientation29
A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.
- Perseverance19
A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.
- Stress Tolerance16
A tendency to cope and function effectively in stressful situations at work.
- Cooperation15
A tendency to be pleasant, helpful, and willing to assist others at work.
- Self-Control15
A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.
- Sincerity3
A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.
- Self-Confidence0
A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.
Interests (RIASEC)
Holland's six occupational interest types (RIASEC) this work tends to attract.
- Conventional100
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
- Realistic34
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
- Investigative22
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.
- Enterprising11
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
- Social3
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
- Artistic0
Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.
Work Context
Physical and social factors that influence the nature of work.
Importance of Being Exact or Accurate
- Extremely important88%
- Very important11%
Spend Time Sitting
- Continually or almost continually93%
Importance of Repeating Same Tasks
- Extremely important84%
- Very important15%
Spend Time Making Repetitive Motions
- Continually or almost continually85%
Freedom to Make Decisions
- Some freedom21%
- Limited freedom11%
Face-to-Face Discussions with Individuals and Within Teams
- Every day78%
- Once a month or more but not every week11%
E-Mail
- Every day69%
- Once a week or more but not every day12%
Contact With Others
- Occasional contact with others11%
Determine Tasks, Priorities and Goals
- Limited freedom14%
Telephone Conversations
- Once a week or more but not every day23%
- Never11%
Time Pressure
- Every day56%
- Once a week or more but not every day23%
- Once a month or more but not every week14%
Indoors, Environmentally Controlled
- Every day77%
- Never23%
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Work With or Contribute to a Work Group or Team
- Extremely important44%
- Very important25%
Frequency of Decision Making
- Every day52%
- Never40%
Impact of Decisions on Co-workers or Company Results
- Very important results22%
- Important results28%
- Moderate results29%
- No results18%
Physical Proximity
- I work with others but not closely (e.g., private office)18%
Dealing With Unpleasant, Angry, or Discourteous People
- Every day32%
- Once a week or more but not every day14%
- Once a month or more but not every week14%
- Once a year or more but not every month17%
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable
- Every day35%
- Once a week or more but not every day21%
- Once a year or more but not every month11%
- Never34%
Consequence of Error
- Extremely serious22%
- Very serious33%
- Fairly serious18%
- Not serious at all27%
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
- Continually or almost continually46%
- Never47%
Work Outcomes and Results of Other Workers
- Very high responsibility25%
- Limited responsibility11%
- No responsibility28%
Level of Competition
- Highly competitive29%
- Moderately competitive37%
- Slightly competitive12%
- Not at all competitive18%
Degree of Automation
- Highly automated21%
- Moderately automated51%
- Slightly automated15%
- Not at all automated11%
Duration of Typical Work Week
- More than 40 hours18%
- 40 hours57%
- Less than 40 hours26%
Conflict Situations
- Every day13%
- Once a week or more but not every day38%
- Never39%
Coordinate or Lead Others in Accomplishing Work Activities
- Very important15%
- Important47%
- Fairly important18%
- Not important at all15%
Health and Safety of Other Workers
- Very high responsibility22%
- Moderate responsibility16%
- Limited responsibility21%
- No responsibility41%
Deal With External Customers or the Public in General
- Extremely important30%
- Not important at all61%
Written Letters and Memos
- Every day16%
- Once a year or more but not every month43%
- Never32%
Spend Time Walking or Running
- Less than half the time33%
- Never45%
Exposed to Contaminants
- Every day22%
- Never78%
Pace Determined by Speed of Equipment
- Important27%
- Not important at all65%
Exposed to Cramped Work Space, Awkward Positions
- Every day14%
- Never79%
Spend Time Bending or Twisting Your Body
- Less than half the time37%
- Never52%
Work Schedules
- Seasonal (only during certain times of the year)11%
- Irregular (changes with weather conditions, production demands, or contract duration)11%
- Regular (established routine, set schedule)79%
Public Speaking
- Once a month or more but not every week14%
- Once a year or more but not every month16%
- Never70%
Spend Time Standing
- Less than half the time42%
- Never54%
Exposed to Disease or Infections
- Every day11%
- Never89%
Exposed to Extremely Bright or Inadequate Lighting Conditions
- Never85%
Exposed to Minor Burns, Cuts, Bites, or Stings
- Never85%
Dealing with Violent or Physically Aggressive People
- Once a year or more but not every month14%
- Never82%
Spend Time Kneeling, Crouching, Stooping, or Crawling
- Never96%
Exposed to Hazardous Conditions
- Never100%
Exposed to Hazardous Equipment
- Never100%
Exposed to High Places
- Never100%
Exposed to Radiation
- Never100%
Exposed to Very Hot or Cold Temperatures
- Never100%
Exposed to Whole Body Vibration
- Never100%
In an Enclosed Vehicle or Operate Enclosed Equipment
- Never100%
In an Open Vehicle or Operating Equipment
- Never100%
Indoors, Not Environmentally Controlled
- Never100%
Outdoors, Exposed to All Weather Conditions
- Never100%
Outdoors, Under Cover
- Never100%
Spend Time Climbing Ladders, Scaffolds, or Poles
- Never100%
Spend Time Keeping or Regaining Balance
- Never100%
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
- Never100%
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
- Never100%
Typical Education Levels Reported
Education levels O*NET survey respondents in this occupation most often reported having.
- High school diploma or equivalent
- Some college, no degree
- Associate’s degree or other 2-year degree
Technology Skills
Specific software and technology tools commonly used on the job.
Data base user interface and query software
Database software, FileMaker Pro, IBM Informix, Microsoft Access
Word processing software
Google Docs, Microsoft Word
Medical software
Electronic medical record EMR software, Healthcare common procedure coding system HCPCS, Medical condition coding software, Medical procedure coding software
Enterprise resource planning ERP software
Jenzabar ERP, Microsoft Dynamics, Microsoft Dynamics GP, SAP software
Accounting software
Intuit QuickBooks, Sage 50 Accounting
Customer relationship management CRM software
Blackbaud The Raiser's Edge, Salesforce.com Salesforce CRM
Spreadsheet software
Microsoft Excel
Electronic mail software
Microsoft Outlook
Document management software
Perceptive Software Intelligent Capture
Video conferencing software
FaceTime
Office suite software
Microsoft Office software
Cloud-based data access and sharing software
Google Drive
Presentation software
Microsoft PowerPoint
Professional Associations
Organizations related to this occupation, such as industry and licensing bodies.
- ARMA International
- Association for Computing Machinery
- Association for Information Systems
- Association for Women in Computing
- Association of Executive and Administrative Professionals
- International Association of Administrative Professionals
- International Data Spaces Association
- Northeast Big Data Innovation Hub
- Society for Information Management
- The International Association for Data Quality, Governance and Analytics (IADQGA)
- Transforming Data with Intelligence
- Midwest Association for Information Systems
- Southern Association for Information Systems
- American Health Information Management Association
- DAMA International
- Office and Professional Employees International Union
Related Occupations
Occupations that call for similar work and worker requirements.
- File Clerks
- Word Processors and Typists
- Office Machine Operators, Except Computer
- Mail Clerks and Mail Machine Operators, Except Postal Service
- Office Clerks, General
- Postal Service Mail Sorters, Processors, and Processing Machine Operators
- Production, Planning, and Expediting Clerks
- Billing and Posting Clerks
- Shipping, Receiving, and Traffic Clerks
- Payroll and Timekeeping Clerks
- Statistical Assistants
- Computer occupations, all other
- Proofreaders and Copy Markers
- Bookkeeping, Accounting, and Auditing Clerks
- Miscellaneous Legal Support Workers
- Switchboard Operators, Including Answering Service
- Medical Records and Health Information Technicians
- Engineering Technicians, Except Drafters
- Weighers, Measurers, Checkers, and Samplers, Recordkeeping
Detailed Work Activities
More specific, granular versions of the Work Activities above.
- Check data for recording errors.
- Provide information to coworkers.
- Compile data or documentation.
- Enter information into databases or software programs.
- Verify accuracy of financial or transactional data.
- Select resources needed to accomplish tasks.
- Store records or related materials.
- Maintain operational records.
- Operate office equipment.
- Translate information for others.
Apprenticeship Occupations
Registered apprenticeship program titles associated with this occupation.
- Photocomposing-Perforat-Ma
This page incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).
Based on federal labor and demographic data. Data source & methodology