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Credit Authorizers, Checkers, and Clerks

Job Zone
Job Zone 1-2: Very Little to Some Preparation Needed
Usually requires a high school diploma or GED, though some occupations may not.

Job Zones group occupations into one of five categories based on the education, experience, and training typically needed to perform them.

Tasks

Specific duties and responsibilities regularly performed in this occupation.

  • Evaluate customers' computerized credit records and payment histories to decide whether to approve new credit, based on predetermined standards.90
  • Keep records of customers' charges and payments.89
  • Compile and analyze credit information gathered by investigation.85
  • File sales slips in customers' ledgers for billing purposes.85
  • Obtain information about potential creditors from banks, credit bureaus, and other credit services, and provide reciprocal information if requested.76
  • Interview credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.76
  • Receive charge slips or credit applications by mail, or receive information from salespeople or merchants by telephone.74
  • Mail charge statements to customers.71
  • Examine city directories and public records to verify residence property ownership, bankruptcies, liens, arrest record, or unpaid taxes of applicants.60
  • Relay credit report information to subscribers by mail or by telephone.58
  • Prepare credit cards or charge account plates.50
  • Call customers to collect payment on delinquent accounts.
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  • Consult with customers to resolve complaints or verify financial or credit transactions.
  • Contact former employers and other acquaintances to verify applicants' references, employment, health history, or social behavior.
  • Prepare reports of findings and recommendations.
  • Review individual or commercial customer files to identify and select delinquent accounts for collection.

Skills

Developed capacities that facilitate learning or the more rapid acquisition of knowledge.

  • Active Listening66

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Reading Comprehension66

    Understanding written sentences and paragraphs in work-related documents.

  • Speaking66

    Talking to others to convey information effectively.

  • Critical Thinking56

    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Social Perceptiveness53

    Being aware of others' reactions and understanding why they react as they do.

  • Time Management53

    Managing one's own time and the time of others.

  • Writing53

    Communicating effectively in writing as appropriate for the needs of the audience.

  • Coordination50

    Adjusting actions in relation to others' actions.

  • Judgment and Decision Making50

    Considering the relative costs and benefits of potential actions to choose the most appropriate one.

  • Monitoring50

    Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

  • Service Orientation50

    Actively looking for ways to help people.

  • Complex Problem Solving44

    Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

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  • Instructing44

    Teaching others how to do something.

  • Active Learning41

    Understanding the implications of new information for both current and future problem-solving and decision-making.

  • Management of Personnel Resources41

    Motivating, developing, and directing people as they work, identifying the best people for the job.

  • Persuasion41

    Persuading others to change their minds or behavior.

  • Learning Strategies38

    Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

  • Mathematics38

    Using mathematics to solve problems.

  • Negotiation35

    Bringing others together and trying to reconcile differences.

  • Systems Analysis28

    Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

  • Systems Evaluation28

    Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

  • Management of Financial Resources22

    Determining how money will be spent to get the work done, and accounting for these expenditures.

  • Management of Material Resources19

    Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

  • Programming16

    Writing computer programs for various purposes.

  • Operations Analysis6

    Analyzing needs and product requirements to create a design.

  • Quality Control Analysis6

    Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

  • Operation and Control3

    Controlling operations of equipment or systems.

  • Science3

    Using scientific rules and methods to solve problems.

  • Equipment Maintenance0

    Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

  • Equipment Selection0

    Determining the kind of tools and equipment needed to do a job.

  • Installation0

    Installing equipment, machines, wiring, or programs to meet specifications.

  • Operations Monitoring0

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

  • Repairing0

    Repairing machines or systems using the needed tools.

  • Technology Design0

    Generating or adapting equipment and technology to serve user needs.

  • Troubleshooting0

    Determining causes of operating errors and deciding what to do about it.

Knowledge

Organized sets of principles and facts that apply in general domains.

  • Customer and Personal Service77

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • English Language67

    Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

  • Mathematics65

    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

  • Administrative59

    Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

  • Law and Government59

    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

  • Economics and Accounting58

    Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

  • Computers and Electronics55

    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  • Administration and Management53

    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

  • Sales and Marketing43

    Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

  • Education and Training34

    Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  • Psychology34

    Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

  • Transportation34

    Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

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  • Personnel and Human Resources33

    Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

  • Communications and Media30

    Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

  • Telecommunications28

    Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

  • Production and Processing20

    Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

  • Public Safety and Security20

    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

  • Geography18

    Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

  • Mechanical14

    Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

  • Building and Construction12

    Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

  • Engineering and Technology12

    Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

  • Food Production8

    Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

  • Design7

    Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

  • Sociology and Anthropology7

    Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

  • Therapy and Counseling5

    Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

  • Foreign Language3

    Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  • History and Archeology3

    Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

  • Philosophy and Theology2

    Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

  • Physics2

    Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

  • Medicine and Dentistry1

    Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

  • Biology0

    Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

  • Chemistry0

    Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

  • Fine Arts0

    Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

Abilities

Enduring attributes of the individual that influence performance.

  • Oral Comprehension66

    The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Near Vision63

    The ability to see details at close range (within a few feet of the observer).

  • Oral Expression63

    The ability to communicate information and ideas in speaking so others will understand.

  • Problem Sensitivity63

    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

  • Written Comprehension63

    The ability to read and understand information and ideas presented in writing.

  • Deductive Reasoning56

    The ability to apply general rules to specific problems to produce answers that make sense.

  • Inductive Reasoning56

    The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

  • Speech Clarity56

    The ability to speak clearly so others can understand you.

  • Speech Recognition56

    The ability to identify and understand the speech of another person.

  • Written Expression53

    The ability to communicate information and ideas in writing so others will understand.

  • Information Ordering50

    The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

  • Category Flexibility44

    The ability to generate or use different sets of rules for combining or grouping things in different ways.

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  • Flexibility of Closure44

    The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

  • Mathematical Reasoning41

    The ability to choose the right mathematical methods or formulas to solve a problem.

  • Number Facility41

    The ability to add, subtract, multiply, or divide quickly and correctly.

  • Selective Attention41

    The ability to concentrate on a task over a period of time without being distracted.

  • Speed of Closure38

    The ability to quickly make sense of, combine, and organize information into meaningful patterns.

  • Perceptual Speed35

    The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.

  • Fluency of Ideas31

    The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

  • Time Sharing31

    The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

  • Auditory Attention28

    The ability to focus on a single source of sound in the presence of other distracting sounds.

  • Far Vision28

    The ability to see details at a distance.

  • Memorization28

    The ability to remember information such as words, numbers, pictures, and procedures.

  • Originality28

    The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

  • Trunk Strength28

    The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.

  • Wrist-Finger Speed28

    The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.

  • Visualization22

    The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.

  • Dynamic Strength19

    The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.

  • Glare Sensitivity19

    The ability to see objects in the presence of a glare or bright lighting.

  • Hearing Sensitivity16

    The ability to detect or tell the differences between sounds that vary in pitch and loudness.

  • Visual Color Discrimination16

    The ability to match or detect differences between colors, including shades of color and brightness.

  • Depth Perception13

    The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.

  • Manual Dexterity6

    The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

  • Arm-Hand Steadiness3

    The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

  • Finger Dexterity3

    The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

  • Spatial Orientation3

    The ability to know your location in relation to the environment or to know where other objects are in relation to you.

  • Control Precision0

    The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.

  • Dynamic Flexibility0

    The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.

  • Explosive Strength0

    The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.

  • Extent Flexibility0

    The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.

  • Gross Body Coordination0

    The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.

  • Gross Body Equilibrium0

    The ability to keep or regain your body balance or stay upright when in an unstable position.

  • Multilimb Coordination0

    The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.

  • Night Vision0

    The ability to see under low-light conditions.

  • Peripheral Vision0

    The ability to see objects or movement of objects to one's side when the eyes are looking ahead.

  • Rate Control0

    The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.

  • Reaction Time0

    The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.

  • Response Orientation0

    The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.

  • Sound Localization0

    The ability to tell the direction from which a sound originated.

  • Speed of Limb Movement0

    The ability to quickly move the arms and legs.

  • Stamina0

    The ability to exert yourself physically over long periods of time without getting winded or out of breath.

  • Static Strength0

    The ability to exert maximum muscle force to lift, push, pull, or carry objects.

Work Activities

General types of job behaviors occurring on multiple jobs.

  • Getting Information88

    Observing, receiving, and otherwise obtaining information from all relevant sources.

  • Working with Computers86

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  • Communicating with People Outside the Organization84

    Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

  • Communicating with Supervisors, Peers, or Subordinates83

    Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Documenting/Recording Information79

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  • Processing Information78

    Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

  • Establishing and Maintaining Interpersonal Relationships77

    Developing constructive and cooperative working relationships with others, and maintaining them over time.

  • Updating and Using Relevant Knowledge73

    Keeping up-to-date technically and applying new knowledge to your job.

  • Organizing, Planning, and Prioritizing Work71

    Developing specific goals and plans to prioritize, organize, and accomplish your work.

  • Resolving Conflicts and Negotiating with Others69

    Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

  • Analyzing Data or Information67

    Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

  • Making Decisions and Solving Problems67

    Analyzing information and evaluating results to choose the best solution and solve problems.

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  • Training and Teaching Others63

    Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

  • Interpreting the Meaning of Information for Others62

    Translating or explaining what information means and how it can be used.

  • Developing and Building Teams61

    Encouraging and building mutual trust, respect, and cooperation among team members.

  • Performing for or Working Directly with the Public61

    Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

  • Performing Administrative Activities58

    Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

  • Evaluating Information to Determine Compliance with Standards57

    Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

  • Coordinating the Work and Activities of Others55

    Getting members of a group to work together to accomplish tasks.

  • Identifying Objects, Actions, and Events55

    Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

  • Coaching and Developing Others52

    Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

  • Selling or Influencing Others51

    Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

  • Estimating the Quantifiable Characteristics of Products, Events, or Information50

    Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

  • Monitoring and Controlling Resources50

    Monitoring and controlling resources and overseeing the spending of money.

  • Developing Objectives and Strategies46

    Establishing long-range objectives and specifying the strategies and actions to achieve them.

  • Assisting and Caring for Others41

    Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

  • Judging the Qualities of Objects, Services, or People40

    Assessing the value, importance, or quality of things or people.

  • Scheduling Work and Activities40

    Scheduling events, programs, and activities, as well as the work of others.

  • Guiding, Directing, and Motivating Subordinates35

    Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

  • Thinking Creatively33

    Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

  • Monitoring Processes, Materials, or Surroundings32

    Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

  • Staffing Organizational Units26

    Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

  • Providing Consultation and Advice to Others24

    Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

  • Performing General Physical Activities21

    Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

  • Inspecting Equipment, Structures, or Materials11

    Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

  • Controlling Machines and Processes6

    Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment5

    Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.

  • Handling and Moving Objects5

    Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

  • Repairing and Maintaining Electronic Equipment5

    Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

  • Operating Vehicles, Mechanized Devices, or Equipment4

    Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.

  • Repairing and Maintaining Mechanical Equipment1

    Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

Work Styles

Personal characteristics that can affect how well someone performs a job.

  • Attention to Detail89

    A tendency to be detail-oriented, organized, and thorough in completing work.

  • Dependability79

    A tendency to be reliable, responsible, and consistent in meeting work-related obligations.

  • Integrity74

    A tendency to be honest and ethical at work.

  • Cautiousness72

    A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.

  • Self-Control46

    A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.

  • Achievement Orientation43

    A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.

  • Social Orientation42

    A tendency to seek out, enjoy, and be energized by social interaction at work.

  • Perseverance37

    A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.

  • Self-Confidence34

    A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.

  • Stress Tolerance34

    A tendency to cope and function effectively in stressful situations at work.

  • Cooperation33

    A tendency to be pleasant, helpful, and willing to assist others at work.

  • Initiative25

    A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.

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  • Intellectual Curiosity25

    A tendency to seek out and acquire new work-related knowledge and obtain a deep understanding of work-related subjects.

  • Sincerity25

    A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.

  • Empathy21

    A tendency to show concern for others and be sensitive to others' needs and feelings at work.

  • Humility18

    A tendency to be modest and humble when interacting with others at work.

  • Adaptability16

    A tendency to be open to and comfortable with change, new experiences, or ideas at work.

  • Tolerance for Ambiguity13

    A tendency to be comfortable with ambiguity and uncertainty at work.

Interests (RIASEC)

Holland's six occupational interest types (RIASEC) this work tends to attract.

  • Conventional100

    Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

  • Enterprising58

    Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

  • Social40

    Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

  • Investigative15

    Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

  • Artistic0

    Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

  • Realistic0

    Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

Work Context

Physical and social factors that influence the nature of work.

  • Telephone Conversations

    • Contact With Others

      • E-Mail

        • Face-to-Face Discussions with Individuals and Within Teams

          • Importance of Being Exact or Accurate

            • Deal With External Customers or the Public in General

              • Spend Time Sitting

                • Time Pressure

                  • Work With or Contribute to a Work Group or Team

                    • Determine Tasks, Priorities and Goals

                      • Frequency of Decision Making

                        • Impact of Decisions on Co-workers or Company Results

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                          • Written Letters and Memos

                            • Freedom to Make Decisions

                              • Importance of Repeating Same Tasks

                                • Conflict Situations

                                  • Indoors, Environmentally Controlled

                                    • Spend Time Making Repetitive Motions

                                      • Dealing With Unpleasant, Angry, or Discourteous People

                                        • Coordinate or Lead Others in Accomplishing Work Activities

                                          • Work Outcomes and Results of Other Workers

                                            • Duration of Typical Work Week

                                              • Physical Proximity

                                                • Level of Competition

                                                  • Consequence of Error

                                                    • Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

                                                      • Degree of Automation

                                                        • Exposed to Extremely Bright or Inadequate Lighting Conditions

                                                          • Health and Safety of Other Workers

                                                            • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

                                                              • Indoors, Not Environmentally Controlled

                                                                • Spend Time Standing

                                                                  • Spend Time Walking or Running

                                                                    • Exposed to Very Hot or Cold Temperatures

                                                                      • Exposed to Contaminants

                                                                        • Public Speaking

                                                                          • Exposed to Cramped Work Space, Awkward Positions

                                                                            • Spend Time Bending or Twisting Your Body

                                                                              • In an Enclosed Vehicle or Operate Enclosed Equipment

                                                                                • Dealing with Violent or Physically Aggressive People

                                                                                  • Pace Determined by Speed of Equipment

                                                                                    • Exposed to Minor Burns, Cuts, Bites, or Stings

                                                                                      • Spend Time Kneeling, Crouching, Stooping, or Crawling

                                                                                        • Exposed to Hazardous Equipment

                                                                                          • Outdoors, Exposed to All Weather Conditions

                                                                                            • Outdoors, Under Cover

                                                                                              • Exposed to Whole Body Vibration

                                                                                                • Spend Time Keeping or Regaining Balance

                                                                                                  • Work Schedules

                                                                                                    • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

                                                                                                      • Exposed to Disease or Infections

                                                                                                        • Exposed to Hazardous Conditions

                                                                                                          • Exposed to High Places

                                                                                                            • Exposed to Radiation

                                                                                                              • In an Open Vehicle or Operating Equipment

                                                                                                                • Spend Time Climbing Ladders, Scaffolds, or Poles

                                                                                                                  • Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

                                                                                                                    Typical Education Levels Reported

                                                                                                                    Education levels O*NET survey respondents in this occupation most often reported having.

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                                                                                                                    Technology Skills

                                                                                                                    Specific software and technology tools commonly used on the job.

                                                                                                                    • Spreadsheet software

                                                                                                                      Microsoft Excel, Spreadsheet programs

                                                                                                                    • Presentation software

                                                                                                                      Microsoft PowerPoint

                                                                                                                    • Electronic mail software

                                                                                                                      Email software, Microsoft Outlook

                                                                                                                    • Financial analysis software

                                                                                                                      Equifax software, Experian software

                                                                                                                    • Internet browser software

                                                                                                                      Microsoft Internet Explorer, Web browser software

                                                                                                                    • Data base user interface and query software

                                                                                                                      Microsoft Access, Structured query language SQL

                                                                                                                    • Accounting software

                                                                                                                      Financial accounting software

                                                                                                                    • Document management software

                                                                                                                      Microsoft SharePoint

                                                                                                                    • Enterprise resource planning ERP software

                                                                                                                      SAP software

                                                                                                                    • Office suite software

                                                                                                                      Microsoft Office software

                                                                                                                    • Word processing software

                                                                                                                      Microsoft Word

                                                                                                                    • Business intelligence and data analysis software

                                                                                                                      Tableau

                                                                                                                    Professional Associations

                                                                                                                    Related Occupations

                                                                                                                    Detailed Work Activities

                                                                                                                    More specific, granular versions of the Work Activities above.

                                                                                                                    • Analyze financial information.
                                                                                                                    • Maintain financial or account records.
                                                                                                                    • Compile data or documentation.
                                                                                                                    • File documents or records.
                                                                                                                    • Obtain personal or financial information about customers or applicants.
                                                                                                                    • Interview employees, customers, or others to collect information.
                                                                                                                    • Send information, materials or documentation.
                                                                                                                    • Search files, databases or reference materials to obtain needed information.
                                                                                                                    • Discuss account status or activity with customers or patrons.
                                                                                                                    • Execute sales or other financial transactions.
                                                                                                                    • Collect deposits, payments or fees.
                                                                                                                    • Correspond with customers to answer questions or resolve complaints.
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                                                                                                                    • Examine financial records.
                                                                                                                    • Prepare documentation for contracts, transactions, or regulatory compliance.
                                                                                                                    O*NET in-it

                                                                                                                    This page incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).

                                                                                                                    Based on federal labor and demographic data. Data source & methodology

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