Combined Food Preparation and Serving Workers, Including Fast Food

Job Zone

Job Zone 1-2: Very Little to Some Preparation Needed

Usually requires a high school diploma or GED, though some occupations may not.

Job Zones group occupations into one of five categories based on the education, experience, and training typically needed to perform them.

Tasks

Specific duties and responsibilities regularly performed in this occupation.

Accept payment from customers, and make change as necessary.85
Serve customers in eating places that specialize in fast service and inexpensive carry-out food.85
Perform personnel activities, such as supervising and training employees.85
Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.84
Balance receipts and payments in cash registers.83
Communicate with customers regarding orders, comments, and complaints.83
Add relishes and garnishes to food orders, according to instructions.83
Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.80
Monitor and order supplies or food items, and restock as necessary to maintain inventory.79
Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.79
Brew coffee and tea, and fill containers with requested beverages.79
Distribute food to servers.79

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Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags.79
Clean and organize eating, service, and kitchen areas.78
Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.77
Prepare and serve cold drinks, frozen milk drinks, or desserts, using drink-dispensing, milkshake, or frozen-custard machines.76
Wrap menu items such as sandwiches, hot entrees, and desserts for serving or for takeout.75
Notify kitchen personnel of shortages or special orders.74
Set up dining areas for meals, and clear them following meals.72
Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.72
Plan, prepare, and deliver meals to individuals with special dietary needs.71
Collect and return dirty dishes to the kitchen for washing.70
Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.70
Replenish foods at serving stations.70
Wash dishes, glassware, and silverware after meals.70
Deliver orders to kitchens, and pick up and serve food when it is ready.68
Arrange tables and decorations according to instructions.64
Check and monitor food temperatures while cooking.—

Skills

Developed capacities that facilitate learning or the more rapid acquisition of knowledge.

Active Listening50
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination50
Adjusting actions in relation to others' actions.
Service Orientation50
Actively looking for ways to help people.
Social Perceptiveness50
Being aware of others' reactions and understanding why they react as they do.
Monitoring47
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Speaking41
Talking to others to convey information effectively.
Critical Thinking38
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Judgment and Decision Making35
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Reading Comprehension35
Understanding written sentences and paragraphs in work-related documents.
Time Management35
Managing one's own time and the time of others.
Instructing25
Teaching others how to do something.
Learning Strategies25
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

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Management of Personnel Resources25
Motivating, developing, and directing people as they work, identifying the best people for the job.
Mathematics25
Using mathematics to solve problems.
Operations Monitoring25
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Persuasion25
Persuading others to change their minds or behavior.
Systems Analysis25
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Writing25
Communicating effectively in writing as appropriate for the needs of the audience.
Active Learning22
Understanding the implications of new information for both current and future problem-solving and decision-making.
Complex Problem Solving22
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Negotiation22
Bringing others together and trying to reconcile differences.
Systems Evaluation22
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Management of Material Resources19
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Operation and Control16
Controlling operations of equipment or systems.
Quality Control Analysis16
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Management of Financial Resources13
Determining how money will be spent to get the work done, and accounting for these expenditures.
Troubleshooting13
Determining causes of operating errors and deciding what to do about it.
Technology Design6
Generating or adapting equipment and technology to serve user needs.
Programming3
Writing computer programs for various purposes.
Equipment Maintenance0
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Equipment Selection0
Determining the kind of tools and equipment needed to do a job.
Installation0
Installing equipment, machines, wiring, or programs to meet specifications.
Operations Analysis0
Analyzing needs and product requirements to create a design.
Repairing0
Repairing machines or systems using the needed tools.
Science0
Using scientific rules and methods to solve problems.

Knowledge

Organized sets of principles and facts that apply in general domains.

Customer and Personal Service70
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language63
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Food Production59
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Mathematics51
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Computers and Electronics43
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Administration and Management40
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Sales and Marketing39
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Production and Processing35
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Administrative34
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Education and Training33
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Personnel and Human Resources32
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Foreign Language30
Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

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Economics and Accounting29
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Public Safety and Security28
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Engineering and Technology23
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Telecommunications20
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Psychology18
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Transportation18
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Chemistry15
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Design15
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Communications and Media14
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Law and Government13
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Biology12
Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Therapy and Counseling11
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Geography10
Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Physics10
Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Sociology and Anthropology9
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Fine Arts8
Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Medicine and Dentistry8
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Philosophy and Theology8
Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Building and Construction7
Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Mechanical7
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
History and Archeology6
Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

Abilities

Enduring attributes of the individual that influence performance.

Near Vision50
The ability to see details at close range (within a few feet of the observer).
Oral Comprehension50
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression50
The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity50
The ability to speak clearly so others can understand you.
Speech Recognition50
The ability to identify and understand the speech of another person.
Time Sharing47
The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
Trunk Strength47
The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
Information Ordering44
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Manual Dexterity44
The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Arm-Hand Steadiness41
The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Problem Sensitivity41
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Selective Attention41
The ability to concentrate on a task over a period of time without being distracted.

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Far Vision38
The ability to see details at a distance.
Auditory Attention35
The ability to focus on a single source of sound in the presence of other distracting sounds.
Deductive Reasoning31
The ability to apply general rules to specific problems to produce answers that make sense.
Finger Dexterity31
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
Memorization31
The ability to remember information such as words, numbers, pictures, and procedures.
Inductive Reasoning28
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Number Facility28
The ability to add, subtract, multiply, or divide quickly and correctly.
Stamina28
The ability to exert yourself physically over long periods of time without getting winded or out of breath.
Written Comprehension28
The ability to read and understand information and ideas presented in writing.
Category Flexibility25
The ability to generate or use different sets of rules for combining or grouping things in different ways.
Control Precision25
The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
Dynamic Strength25
The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
Extent Flexibility25
The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Flexibility of Closure25
The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Fluency of Ideas25
The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Gross Body Coordination25
The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
Mathematical Reasoning25
The ability to choose the right mathematical methods or formulas to solve a problem.
Multilimb Coordination25
The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
Originality25
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Perceptual Speed25
The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
Reaction Time25
The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
Speed of Closure25
The ability to quickly make sense of, combine, and organize information into meaningful patterns.
Visual Color Discrimination25
The ability to match or detect differences between colors, including shades of color and brightness.
Written Expression25
The ability to communicate information and ideas in writing so others will understand.
Gross Body Equilibrium22
The ability to keep or regain your body balance or stay upright when in an unstable position.
Hearing Sensitivity19
The ability to detect or tell the differences between sounds that vary in pitch and loudness.
Spatial Orientation19
The ability to know your location in relation to the environment or to know where other objects are in relation to you.
Static Strength19
The ability to exert maximum muscle force to lift, push, pull, or carry objects.
Visualization19
The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
Response Orientation16
The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
Wrist-Finger Speed16
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Depth Perception10
The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
Rate Control10
The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
Peripheral Vision6
The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
Speed of Limb Movement6
The ability to quickly move the arms and legs.
Explosive Strength3
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
Dynamic Flexibility0
The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
Glare Sensitivity0
The ability to see objects in the presence of a glare or bright lighting.
Night Vision0
The ability to see under low-light conditions.
Sound Localization0
The ability to tell the direction from which a sound originated.

Work Activities

General types of job behaviors occurring on multiple jobs.

Getting Information62
Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing for or Working Directly with the Public61
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Resolving Conflicts and Negotiating with Others59
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Communicating with Supervisors, Peers, or Subordinates58
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Assisting and Caring for Others53
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Training and Teaching Others47
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Coordinating the Work and Activities of Others46
Getting members of a group to work together to accomplish tasks.
Performing General Physical Activities45
Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
Making Decisions and Solving Problems44
Analyzing information and evaluating results to choose the best solution and solve problems.
Monitoring Processes, Materials, or Surroundings44
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Updating and Using Relevant Knowledge44
Keeping up-to-date technically and applying new knowledge to your job.
Establishing and Maintaining Interpersonal Relationships43
Developing constructive and cooperative working relationships with others, and maintaining them over time.

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Handling and Moving Objects42
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Processing Information41
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Organizing, Planning, and Prioritizing Work40
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Working with Computers40
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Developing and Building Teams39
Encouraging and building mutual trust, respect, and cooperation among team members.
Selling or Influencing Others38
Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
Scheduling Work and Activities37
Scheduling events, programs, and activities, as well as the work of others.
Identifying Objects, Actions, and Events36
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Controlling Machines and Processes35
Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
Developing Objectives and Strategies35
Establishing long-range objectives and specifying the strategies and actions to achieve them.
Judging the Qualities of Objects, Services, or People33
Assessing the value, importance, or quality of things or people.
Providing Consultation and Advice to Others33
Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
Analyzing Data or Information32
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Coaching and Developing Others31
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Evaluating Information to Determine Compliance with Standards30
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Inspecting Equipment, Structures, or Materials30
Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Interpreting the Meaning of Information for Others27
Translating or explaining what information means and how it can be used.
Thinking Creatively27
Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Communicating with People Outside the Organization26
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Documenting/Recording Information25
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Estimating the Quantifiable Characteristics of Products, Events, or Information23
Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
Guiding, Directing, and Motivating Subordinates23
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Monitoring and Controlling Resources16
Monitoring and controlling resources and overseeing the spending of money.
Performing Administrative Activities13
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Repairing and Maintaining Electronic Equipment12
Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
Repairing and Maintaining Mechanical Equipment9
Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
Staffing Organizational Units9
Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment8
Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
Operating Vehicles, Mechanized Devices, or Equipment8
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.

Work Styles

Personal characteristics that can affect how well someone performs a job.

Dependability69
A tendency to be reliable, responsible, and consistent in meeting work-related obligations.
Cooperation61
A tendency to be pleasant, helpful, and willing to assist others at work.
Social Orientation58
A tendency to seek out, enjoy, and be energized by social interaction at work.
Optimism49
A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.
Attention to Detail42
A tendency to be detail-oriented, organized, and thorough in completing work.
Self-Control42
A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.
Stress Tolerance41
A tendency to cope and function effectively in stressful situations at work.
Empathy39
A tendency to show concern for others and be sensitive to others' needs and feelings at work.
Integrity39
A tendency to be honest and ethical at work.
Sincerity28
A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.
Humility26
A tendency to be modest and humble when interacting with others at work.
Perseverance25
A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.

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Adaptability21
A tendency to be open to and comfortable with change, new experiences, or ideas at work.
Achievement Orientation13
A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.
Initiative13
A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.
Self-Confidence11
A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.
Cautiousness1
A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.

Interests (RIASEC)

Holland's six occupational interest types (RIASEC) this work tends to attract.

Conventional66
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
Realistic64
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
Enterprising41
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
Social41
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Artistic8
Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.
Investigative0
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

Work Context

Physical and social factors that influence the nature of work.

Contact With Others
- Constant contact with others89%
Work With or Contribute to a Work Group or Team
- Extremely important86%
Deal With External Customers or the Public in General
- Extremely important58%
- Very important28%
- Important14%
Dealing With Unpleasant, Angry, or Discourteous People
- Every day78%
- Once a year or more but not every month17%
Freedom to Make Decisions
- A lot of freedom73%
- Limited freedom15%
Spend Time Standing
- Continually or almost continually54%
- More than half the time32%
- About half the time14%
Face-to-Face Discussions with Individuals and Within Teams
- Every day62%
- Once a week or more but not every day27%
Physical Proximity
- Very close (near touching)48%
- Moderately close (at arm's length)45%
Determine Tasks, Priorities and Goals
- A lot of freedom43%
- Some freedom42%
- Limited freedom11%
Indoors, Environmentally Controlled
- Every day68%
- Once a week or more but not every day14%
- Never19%
Spend Time Making Repetitive Motions
- Continually or almost continually64%
- About half the time21%
Importance of Being Exact or Accurate
- Extremely important50%
- Very important19%
- Important22%

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Importance of Repeating Same Tasks
- Extremely important54%
- Important16%
- Fairly important14%
Coordinate or Lead Others in Accomplishing Work Activities
- Extremely important42%
- Very important11%
- Important24%
- Fairly important17%
Spend Time Bending or Twisting Your Body
- Continually or almost continually25%
- More than half the time15%
- About half the time57%
Spend Time Walking or Running
- Continually or almost continually38%
- More than half the time25%
- About half the time14%
- Never14%
Frequency of Decision Making
- Once a week or more but not every day30%
- Never24%
Telephone Conversations
- Once a week or more but not every day18%
- Once a year or more but not every month14%
- Never22%
Health and Safety of Other Workers
- Very high responsibility15%
- High responsibility29%
- Moderate responsibility40%
- Limited responsibility17%
Work Outcomes and Results of Other Workers
- Very high responsibility11%
- High responsibility41%
- Moderate responsibility29%
- Limited responsibility16%
Exposed to Very Hot or Cold Temperatures
- Once a month or more but not every week12%
- Never32%
Exposed to Minor Burns, Cuts, Bites, or Stings
- Every day29%
- Once a month or more but not every week15%
- Never28%
Conflict Situations
- Every day14%
- Once a week or more but not every day42%
- Once a year or more but not every month24%
- Never12%
Impact of Decisions on Co-workers or Company Results
- Minor results19%
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
- Continually or almost continually31%
- More than half the time14%
- About half the time16%
- Never39%
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable
- Every day36%
- Once a year or more but not every month20%
- Never34%
Dealing with Violent or Physically Aggressive People
- Every day30%
- Once a year or more but not every month24%
- Never39%
Level of Competition
- Extremely competitive19%
- Moderately competitive29%
- Slightly competitive14%
- Not at all competitive35%
Spend Time Kneeling, Crouching, Stooping, or Crawling
- Continually or almost continually16%
- About half the time34%
- Less than half the time29%
- Never21%
Consequence of Error
- Serious15%
- Fairly serious15%
- Not serious at all35%
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
- Every day37%
- Never63%
Degree of Automation
- Moderately automated47%
- Slightly automated29%
- Not at all automated17%
Time Pressure
- Every day23%
- Once a week or more but not every day14%
- Never56%
In an Enclosed Vehicle or Operate Enclosed Equipment
- Every day27%
- Once a month or more but not every week14%
Outdoors, Exposed to All Weather Conditions
- Every day33%
- Never65%
Public Speaking
- Every day27%
- Once a year or more but not every month26%
- Never47%
Exposed to Cramped Work Space, Awkward Positions
- Every day23%
- Once a month or more but not every week14%
- Never62%
Duration of Typical Work Week
- More than 40 hours17%
- 40 hours20%
- Less than 40 hours63%
Indoors, Not Environmentally Controlled
- Every day27%
- Never71%
Outdoors, Under Cover
- Every day27%
- Never72%
Pace Determined by Speed of Equipment
- Important28%
- Fairly important27%
- Not important at all38%
E-Mail
- Every day16%
- Once a year or more but not every month20%
Exposed to Extremely Bright or Inadequate Lighting Conditions
- Every day22%
- Never78%
Exposed to Contaminants
- Every day18%
- Never74%
Written Letters and Memos
- Once a week or more but not every day14%
- Never68%
Spend Time Keeping or Regaining Balance
- About half the time14%
- Less than half the time37%
- Never46%
Spend Time Sitting
- About half the time14%
In an Open Vehicle or Operating Equipment
- Once a month or more but not every week14%
- Never80%
Spend Time Climbing Ladders, Scaffolds, or Poles
Exposed to Disease or Infections
- Once a month or more but not every week14%
- Never79%
Work Schedules
- Regular (established routine, set schedule)88%
Exposed to Hazardous Equipment
- Once a month or more but not every week14%
- Never86%
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
- Once a year or more but not every month14%
- Never86%
Exposed to Hazardous Conditions
- Never99%
Exposed to High Places
- Never100%
Exposed to Radiation
- Never100%
Exposed to Whole Body Vibration
- Never100%

Typical Education Levels Reported

Education levels O*NET survey respondents in this occupation most often reported having.

Less than high school diploma
High school diploma or equivalent
Some college, no degree

Technology Skills

Specific software and technology tools commonly used on the job.

Spreadsheet software
Microsoft Excel
Computer based training software
Quizlet
Point of sale POS software
Aldelo Systems Aldelo for Restaurants Pro, Foodman Home-Delivery, Intuit QuickBooks Point of Sale, Plexis Software Plexis POS
Office suite software
Microsoft Office software
Operating system software
Microsoft Windows
Data base user interface and query software
Menu and nutrition database software
Web page creation and editing software
Facebook

Professional Associations

Organizations related to this occupation, such as industry and licensing bodies.

Related Occupations

Occupations that call for similar work and worker requirements.

Detailed Work Activities

More specific, granular versions of the Work Activities above.

Serve food or beverages.
Process customer bills or payments.
Train food preparation or food service personnel.
Take customer orders.
Operate cash registers.
Balance receipts.
Communicate with customers to resolve complaints or ensure satisfaction.
Add garnishes to food.
Clean food preparation areas, facilities, or equipment.
Prepare hot or cold beverages.
Order materials, supplies, or equipment.
Arrange food for serving.

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Move equipment, supplies or food to required locations.
Clean food service areas.
Cook foods.
Package food or supplies.
Communicate dining or order details to kitchen personnel.
Arrange tables or dining areas.
Collect dirty dishes or other tableware.
Deliver items.
Manage preparation of special meals or diets.
Prepare foods or meals.
Clean tableware.
Stock serving stations or dining areas with food or supplies.

This page incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).

Based on federal labor and demographic data. Data source & methodology