Coin, Vending, and Amusement Machine Servicers and Repairers

Specific duties and responsibilities regularly performed in this occupation.

• Keep records of merchandise distributed and money collected.87
• Fill machines with products, ingredients, money, and other supplies.86
• Inspect machines and meters to determine causes of malfunctions and fix minor problems such as jammed bills or stuck products.83
• Collect coins and bills from machines, prepare invoices, and settle accounts with concessionaires.82
• Test machines to determine proper functioning.80
• Make service calls to maintain and repair machines.78
• Replace malfunctioning parts, such as worn magnetic heads on automatic teller machine (ATM) card readers.77
• Adjust machine pressure gauges and thermostats.77
• Maintain records of machine maintenance and repair.76
• Clean and oil machine parts.74
• Order parts needed for machine repairs.72
• Adjust and repair coin, vending, or amusement machines and meters and replace defective mechanical and electrical parts, using hand tools, soldering irons, and diagrams.70

Developed capacities that facilitate learning or the more rapid acquisition of knowledge.

• Repairing63

  Repairing machines or systems using the needed tools.

• Equipment Maintenance60

  Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

• Troubleshooting56

  Determining causes of operating errors and deciding what to do about it.

• Operation and Control50

  Controlling operations of equipment or systems.

• Operations Monitoring50

  Watching gauges, dials, or other indicators to make sure a machine is working properly.

• Quality Control Analysis50

  Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

• Active Listening47

  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Complex Problem Solving47

  Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

• Critical Thinking47

  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

• Judgment and Decision Making47

  Considering the relative costs and benefits of potential actions to choose the most appropriate one.

• Monitoring47

  Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Reading Comprehension47

  Understanding written sentences and paragraphs in work-related documents.

Organized sets of principles and facts that apply in general domains.

• Computers and Electronics75

  Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

• Mechanical63

  Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

• Customer and Personal Service62

  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• English Language50

  Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

• Administrative38

  Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

• Engineering and Technology38

  Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

• Sales and Marketing38

  Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

• Administration and Management35

  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• Mathematics35

  Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

• Production and Processing32

  Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

• Public Safety and Security31

  Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

• Personnel and Human Resources28

  Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Enduring attributes of the individual that influence performance.

• Finger Dexterity66

  The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

• Manual Dexterity66

  The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

• Arm-Hand Steadiness60

  The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

• Control Precision60

  The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.

• Near Vision60

  The ability to see details at close range (within a few feet of the observer).

• Information Ordering56

  The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

• Multilimb Coordination56

  The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.

• Deductive Reasoning53

  The ability to apply general rules to specific problems to produce answers that make sense.

• Inductive Reasoning53

  The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

• Oral Comprehension53

  The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Oral Expression53

  The ability to communicate information and ideas in speaking so others will understand.

• Problem Sensitivity53

  The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

General types of job behaviors occurring on multiple jobs.

• Repairing and Maintaining Mechanical Equipment61

  Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

• Performing General Physical Activities59

  Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

• Documenting/Recording Information56

  Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

• Getting Information56

  Observing, receiving, and otherwise obtaining information from all relevant sources.

• Making Decisions and Solving Problems56

  Analyzing information and evaluating results to choose the best solution and solve problems.

• Monitoring Processes, Materials, or Surroundings56

  Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

• Handling and Moving Objects55

  Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

• Operating Vehicles, Mechanized Devices, or Equipment53

  Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.

• Communicating with Supervisors, Peers, or Subordinates52

  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Evaluating Information to Determine Compliance with Standards52

  Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

• Performing for or Working Directly with the Public52

  Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

• Processing Information52

  Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Personal characteristics that can affect how well someone performs a job.

• Dependability72

  A tendency to be reliable, responsible, and consistent in meeting work-related obligations.

• Attention to Detail69

  A tendency to be detail-oriented, organized, and thorough in completing work.

• Integrity50

  A tendency to be honest and ethical at work.

• Cautiousness46

  A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.

• Perseverance36

  A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.

• Stress Tolerance30

  A tendency to cope and function effectively in stressful situations at work.

• Adaptability24

  A tendency to be open to and comfortable with change, new experiences, or ideas at work.

• Self-Control24

  A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.

• Achievement Orientation23

  A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.

• Cooperation19

  A tendency to be pleasant, helpful, and willing to assist others at work.

• Initiative18

  A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.

• Intellectual Curiosity18

  A tendency to seek out and acquire new work-related knowledge and obtain a deep understanding of work-related subjects.

Holland's six occupational interest types (RIASEC) this work tends to attract.

• Realistic85

  Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

• Conventional78

  Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

• Enterprising15

  Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

• Investigative14

  Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

• Social4

  Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

• Artistic0

  Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Physical and social factors that influence the nature of work.

• Freedom to Make Decisions

  • A lot of freedom84%
  • Some freedom12%

• E-Mail

  • Every day85%
  • Never15%

• Telephone Conversations

  • Every day53%
  • Once a week or more but not every day35%

• Contact With Others

  • Constant contact with others36%
  • Contact with others most of the time56%

• Indoors, Environmentally Controlled

  • Once a month or more but not every week12%

• Duration of Typical Work Week

  • More than 40 hours51%
  • 40 hours49%

• Importance of Being Exact or Accurate

  • Extremely important38%
  • Very important30%
  • Important32%

• Importance of Repeating Same Tasks

  • Extremely important42%
  • Very important23%
  • Important34%

• Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

  • More than half the time31%
  • About half the time15%

• Determine Tasks, Priorities and Goals

  • A lot of freedom44%
  • Some freedom16%
  • Limited freedom39%

• In an Enclosed Vehicle or Operate Enclosed Equipment

  • Every day66%
  • Once a year or more but not every month14%
  • Never20%

• Face-to-Face Discussions with Individuals and Within Teams

  • Once a week or more but not every day17%
  • Once a month or more but not every week27%

Education levels O*NET survey respondents in this occupation most often reported having.

• High school diploma or equivalent
• Post-secondary certificate
• Associate’s degree or other 2-year degree

Specific software and technology tools commonly used on the job.

• Electronic mail software

  Email software, Microsoft Outlook

• Presentation software

  Microsoft PowerPoint

• Spreadsheet software

  Microsoft Excel

• Word processing software

  Microsoft Word

• Internet browser software

  Web browser software

• Inventory management software

  Inventory tracking software

Organizations related to this occupation, such as industry and licensing bodies.

• AMOA
• National Automatic Merchandising Association

Occupations that call for similar work and worker requirements.

• Computer, Automated Teller, and Office Machine Repairers
• Paper Goods Machine Setters, Operators, and Tenders
• Industrial and Refractory Machinery Mechanics
• Maintenance Workers, Machinery
• Packaging and Filling Machine Operators and Tenders
• Machine Feeders and Offbearers
• Precision Instrument and Equipment Repairers
• Extruding, Forming, Pressing, and Compacting Machine Setters, Operators, and Tenders
• Office Machine Operators, Except Computer
• Home Appliance Repairers
• Machine tool cutting setters, operators, and tenders, metal and plastic
• Miscellaneous textile, apparel, and furnishings workers except upholsterers
• Machine tool cutting setters, operators, and tenders, metal and plastic
• Electrical, Electronics, and Electromechanical Assemblers
• Electric Motor, Power Tool, and Related Repairers
• Machine tool cutting setters, operators, and tenders, metal and plastic
• Heavy Vehicle and Mobile Equipment Service Technicians and Mechanics
• Adhesive Bonding Machine Operators and Tenders
• Model makers, patternmakers, and molding machine setters, metal and plastic
• Miscellaneous metal workers and plastic workers, including multiple machine tool setters

More specific, granular versions of the Work Activities above.

• Document operational activities.
• Maintain work equipment or machinery.
• Inspect mechanical equipment to locate damage, defects, or wear.
• Collect payments for goods or services.
• Test mechanical equipment to ensure proper functioning.
• Travel to work sites to perform installation, repair or maintenance work.
• Adjust equipment to ensure optimal performance.
• Replace worn, damaged, or defective mechanical parts.
• Maintain repair or maintenance records.
• Clean equipment, parts, or tools to repair or maintain them in good working order.
• Lubricate equipment to allow proper functioning.
• Order materials, supplies, or equipment.

Registered apprenticeship program titles associated with this occupation.

• Coin-Mach-Service Repairer