Cashiers

Job Zone

Job Zone 1-2: Very Little to Some Preparation Needed

Usually requires a high school diploma or GED, though some occupations may not.

Job Zones group occupations into one of five categories based on the education, experience, and training typically needed to perform them.

O’NET publishes details below this occupation’s level. Showing Cashiers — one of 2 occupations here: Cashiers, Gambling Change Persons and Booth Cashiers.

Tasks

Specific duties and responsibilities regularly performed in this occupation.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.94
Greet customers entering establishments.93
Issue receipts, refunds, credits, or change due to customers.92
Calculate total payments received during a time period, and reconcile this with total sales.92
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.90
Assist customers by providing information and resolving their complaints.88
Issue trading stamps, and redeem food stamps and coupons.88
Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.87
Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.86
Answer incoming phone calls.85
Answer customers' questions, and provide information on procedures or policies.85
Post charges against guests' or patients' accounts.85

Show all 28 →

Compute and record totals of transactions.85
Weigh items sold by weight to determine prices.85
Sort, count, and wrap currency and coins.85
Keep periodic balance sheets of amounts and numbers of transactions.84
Request information or assistance, using paging systems.82
Help customers find the location of products.82
Compile and maintain non-monetary reports and records.82
Supervise others and provide on-the-job training.81
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.80
Sell tickets and other items to customers.80
Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.79
Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.79
Cash checks for customers.78
Process merchandise returns and exchanges.76
Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.75
Offer customers carry-out service at the completion of transactions.74

Skills

Developed capacities that facilitate learning or the more rapid acquisition of knowledge.

Service Orientation53
Actively looking for ways to help people.
Active Listening50
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness50
Being aware of others' reactions and understanding why they react as they do.
Speaking50
Talking to others to convey information effectively.
Coordination44
Adjusting actions in relation to others' actions.
Critical Thinking44
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Reading Comprehension44
Understanding written sentences and paragraphs in work-related documents.
Mathematics41
Using mathematics to solve problems.
Monitoring41
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Time Management41
Managing one's own time and the time of others.
Judgment and Decision Making38
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Instructing35
Teaching others how to do something.

Show all 35 →

Negotiation35
Bringing others together and trying to reconcile differences.
Persuasion35
Persuading others to change their minds or behavior.
Writing28
Communicating effectively in writing as appropriate for the needs of the audience.
Active Learning25
Understanding the implications of new information for both current and future problem-solving and decision-making.
Complex Problem Solving25
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Learning Strategies25
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Management of Personnel Resources25
Motivating, developing, and directing people as they work, identifying the best people for the job.
Systems Analysis25
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Systems Evaluation25
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Operations Monitoring22
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Management of Financial Resources13
Determining how money will be spent to get the work done, and accounting for these expenditures.
Operation and Control13
Controlling operations of equipment or systems.
Management of Material Resources10
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Quality Control Analysis10
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Troubleshooting10
Determining causes of operating errors and deciding what to do about it.
Science6
Using scientific rules and methods to solve problems.
Equipment Maintenance0
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Equipment Selection0
Determining the kind of tools and equipment needed to do a job.
Installation0
Installing equipment, machines, wiring, or programs to meet specifications.
Operations Analysis0
Analyzing needs and product requirements to create a design.
Programming0
Writing computer programs for various purposes.
Repairing0
Repairing machines or systems using the needed tools.
Technology Design0
Generating or adapting equipment and technology to serve user needs.

Knowledge

Organized sets of principles and facts that apply in general domains.

Customer and Personal Service76
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language59
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Sales and Marketing52
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Administration and Management47
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Mathematics47
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Administrative46
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Computers and Electronics42
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Public Safety and Security41
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Law and Government38
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Economics and Accounting35
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Education and Training34
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Telecommunications29
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Show all 33 →

Communications and Media27
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Personnel and Human Resources27
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Transportation24
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Psychology23
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Production and Processing21
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Foreign Language19
Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Mechanical18
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Sociology and Anthropology15
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Chemistry14
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Food Production13
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Engineering and Technology12
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Therapy and Counseling12
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Medicine and Dentistry11
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Philosophy and Theology11
Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Building and Construction9
Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Physics9
Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Design8
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Geography8
Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Biology2
Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Fine Arts0
Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
History and Archeology0
Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

Abilities

Enduring attributes of the individual that influence performance.

Oral Comprehension63
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression63
The ability to communicate information and ideas in speaking so others will understand.
Near Vision56
The ability to see details at close range (within a few feet of the observer).
Speech Clarity53
The ability to speak clearly so others can understand you.
Written Comprehension53
The ability to read and understand information and ideas presented in writing.
Information Ordering50
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Problem Sensitivity50
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Speech Recognition50
The ability to identify and understand the speech of another person.
Selective Attention47
The ability to concentrate on a task over a period of time without being distracted.
Time Sharing47
The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
Category Flexibility44
The ability to generate or use different sets of rules for combining or grouping things in different ways.
Deductive Reasoning41
The ability to apply general rules to specific problems to produce answers that make sense.

Show all 52 →

Finger Dexterity41
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
Inductive Reasoning41
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Memorization41
The ability to remember information such as words, numbers, pictures, and procedures.
Number Facility41
The ability to add, subtract, multiply, or divide quickly and correctly.
Arm-Hand Steadiness38
The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Manual Dexterity38
The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Trunk Strength38
The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
Control Precision35
The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
Mathematical Reasoning35
The ability to choose the right mathematical methods or formulas to solve a problem.
Perceptual Speed35
The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
Written Expression35
The ability to communicate information and ideas in writing so others will understand.
Extent Flexibility28
The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Far Vision28
The ability to see details at a distance.
Multilimb Coordination28
The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
Stamina28
The ability to exert yourself physically over long periods of time without getting winded or out of breath.
Static Strength28
The ability to exert maximum muscle force to lift, push, pull, or carry objects.
Visual Color Discrimination28
The ability to match or detect differences between colors, including shades of color and brightness.
Auditory Attention25
The ability to focus on a single source of sound in the presence of other distracting sounds.
Dynamic Strength25
The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
Flexibility of Closure25
The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Fluency of Ideas25
The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Gross Body Coordination25
The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
Gross Body Equilibrium25
The ability to keep or regain your body balance or stay upright when in an unstable position.
Hearing Sensitivity25
The ability to detect or tell the differences between sounds that vary in pitch and loudness.
Originality25
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Speed of Closure25
The ability to quickly make sense of, combine, and organize information into meaningful patterns.
Explosive Strength22
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
Visualization22
The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
Response Orientation19
The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
Wrist-Finger Speed19
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Depth Perception13
The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
Rate Control13
The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
Reaction Time13
The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
Dynamic Flexibility0
The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
Glare Sensitivity0
The ability to see objects in the presence of a glare or bright lighting.
Night Vision0
The ability to see under low-light conditions.
Peripheral Vision0
The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
Sound Localization0
The ability to tell the direction from which a sound originated.
Spatial Orientation0
The ability to know your location in relation to the environment or to know where other objects are in relation to you.
Speed of Limb Movement0
The ability to quickly move the arms and legs.

Work Activities

General types of job behaviors occurring on multiple jobs.

Getting Information80
Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing for or Working Directly with the Public76
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Establishing and Maintaining Interpersonal Relationships53
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Communicating with People Outside the Organization51
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Communicating with Supervisors, Peers, or Subordinates51
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Identifying Objects, Actions, and Events49
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Monitoring Processes, Materials, or Surroundings48
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Working with Computers47
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Making Decisions and Solving Problems44
Analyzing information and evaluating results to choose the best solution and solve problems.
Handling and Moving Objects42
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Training and Teaching Others42
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Performing Administrative Activities40
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Show all 41 →

Performing General Physical Activities40
Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
Evaluating Information to Determine Compliance with Standards39
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Updating and Using Relevant Knowledge39
Keeping up-to-date technically and applying new knowledge to your job.
Controlling Machines and Processes37
Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
Assisting and Caring for Others36
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Coaching and Developing Others36
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Organizing, Planning, and Prioritizing Work36
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Resolving Conflicts and Negotiating with Others36
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Selling or Influencing Others36
Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
Analyzing Data or Information34
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Documenting/Recording Information34
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Judging the Qualities of Objects, Services, or People32
Assessing the value, importance, or quality of things or people.
Processing Information32
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Thinking Creatively31
Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Providing Consultation and Advice to Others30
Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
Coordinating the Work and Activities of Others29
Getting members of a group to work together to accomplish tasks.
Developing and Building Teams29
Encouraging and building mutual trust, respect, and cooperation among team members.
Interpreting the Meaning of Information for Others29
Translating or explaining what information means and how it can be used.
Monitoring and Controlling Resources29
Monitoring and controlling resources and overseeing the spending of money.
Inspecting Equipment, Structures, or Materials26
Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Estimating the Quantifiable Characteristics of Products, Events, or Information25
Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
Scheduling Work and Activities24
Scheduling events, programs, and activities, as well as the work of others.
Staffing Organizational Units24
Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
Guiding, Directing, and Motivating Subordinates23
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Developing Objectives and Strategies18
Establishing long-range objectives and specifying the strategies and actions to achieve them.
Operating Vehicles, Mechanized Devices, or Equipment16
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
Repairing and Maintaining Electronic Equipment13
Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment12
Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
Repairing and Maintaining Mechanical Equipment9
Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

Work Styles

Personal characteristics that can affect how well someone performs a job.

Dependability77
A tendency to be reliable, responsible, and consistent in meeting work-related obligations.
Integrity69
A tendency to be honest and ethical at work.
Social Orientation66
A tendency to seek out, enjoy, and be energized by social interaction at work.
Attention to Detail64
A tendency to be detail-oriented, organized, and thorough in completing work.
Cooperation64
A tendency to be pleasant, helpful, and willing to assist others at work.
Self-Control50
A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.
Optimism49
A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.
Empathy44
A tendency to show concern for others and be sensitive to others' needs and feelings at work.
Sincerity36
A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.
Cautiousness33
A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.
Stress Tolerance32
A tendency to cope and function effectively in stressful situations at work.
Humility28
A tendency to be modest and humble when interacting with others at work.

Show all 17 →

Adaptability20
A tendency to be open to and comfortable with change, new experiences, or ideas at work.
Self-Confidence19
A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.
Perseverance18
A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.
Achievement Orientation11
A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.
Initiative10
A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.

Interests (RIASEC)

Holland's six occupational interest types (RIASEC) this work tends to attract.

Conventional87
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
Enterprising44
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
Realistic32
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
Social27
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Artistic0
Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.
Investigative0
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

Work Context

Physical and social factors that influence the nature of work.

Contact With Others
- Constant contact with others96%
Face-to-Face Discussions with Individuals and Within Teams
- Every day79%
- Once a week or more but not every day13%
Telephone Conversations
- Every day78%
- Once a week or more but not every day13%
Dealing With Unpleasant, Angry, or Discourteous People
- Every day26%
- Once a week or more but not every day58%
- Once a month or more but not every week16%
Frequency of Decision Making
- Every day67%
- Once a year or more but not every month13%
- Never12%
Spend Time Standing
- Continually or almost continually51%
- More than half the time18%
- About half the time18%
- Less than half the time12%
Work With or Contribute to a Work Group or Team
- Extremely important38%
- Very important31%
- Important29%
Importance of Being Exact or Accurate
- Extremely important25%
- Very important46%
- Important24%
Indoors, Environmentally Controlled
- Every day68%
- Never25%
Deal With External Customers or the Public in General
- Extremely important52%
- Important16%
- Fairly important17%
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
- Continually or almost continually46%
- More than half the time12%
- Less than half the time20%
- Never14%
Coordinate or Lead Others in Accomplishing Work Activities
- Extremely important13%
- Very important36%

Show all 57 →

Freedom to Make Decisions
- A lot of freedom12%
- Some freedom31%
- Limited freedom50%
Importance of Repeating Same Tasks
- Extremely important27%
- Very important26%
- Important13%
- Fairly important20%
- Not important at all13%
Physical Proximity
- Moderately close (at arm's length)49%
- Slightly close (e.g., shared office)18%
Spend Time Making Repetitive Motions
- Continually or almost continually23%
- More than half the time25%
- About half the time13%
- Less than half the time29%
Determine Tasks, Priorities and Goals
- A lot of freedom17%
- Some freedom20%
- Limited freedom32%
- Very little freedom30%
Impact of Decisions on Co-workers or Company Results
- Very important results13%
- Important results32%
- Moderate results17%
- Minor results25%
- No results12%
Time Pressure
- Every day13%
- Once a week or more but not every day24%
- Once a month or more but not every week35%
- Once a year or more but not every month12%
- Never16%
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable
- Every day27%
- Once a week or more but not every day11%
- Once a month or more but not every week17%
- Once a year or more but not every month17%
- Never28%
Public Speaking
- Every day45%
- Never54%
Work Outcomes and Results of Other Workers
- High responsibility34%
- Moderate responsibility19%
- Limited responsibility37%
E-Mail
- Every day20%
- Once a week or more but not every day29%
- Never43%
Spend Time Bending or Twisting Your Body
- Continually or almost continually13%
- About half the time33%
- Less than half the time54%
Health and Safety of Other Workers
- High responsibility13%
- Moderate responsibility43%
- Limited responsibility30%
Spend Time Walking or Running
- More than half the time22%
- About half the time17%
- Less than half the time54%
Conflict Situations
- Once a week or more but not every day21%
- Once a month or more but not every week26%
- Once a year or more but not every month19%
- Never32%
Level of Competition
- Moderately competitive27%
- Slightly competitive45%
- Not at all competitive18%
Spend Time Kneeling, Crouching, Stooping, or Crawling
- About half the time11%
- Less than half the time70%
Exposed to Contaminants
- Once a week or more but not every day16%
- Once a month or more but not every week18%
- Once a year or more but not every month29%
- Never35%
Outdoors, Exposed to All Weather Conditions
- Every day18%
- Once a week or more but not every day12%
- Never64%
Written Letters and Memos
- Every day13%
- Once a week or more but not every day13%
- Once a year or more but not every month22%
Duration of Typical Work Week
- More than 40 hours11%
- 40 hours32%
- Less than 40 hours57%
Spend Time Sitting
- Less than half the time23%
- Never49%
Consequence of Error
- Serious28%
- Fairly serious14%
- Not serious at all51%
Outdoors, Under Cover
- Never63%
Pace Determined by Speed of Equipment
- Important16%
- Not important at all61%
Degree of Automation
- Moderately automated20%
- Slightly automated26%
- Not at all automated49%
Exposed to Very Hot or Cold Temperatures
- Once a week or more but not every day20%
- Never70%
Dealing with Violent or Physically Aggressive People
- Once a month or more but not every week21%
- Once a year or more but not every month15%
- Never58%
Exposed to Cramped Work Space, Awkward Positions
- Once a month or more but not every week17%
- Never71%
Spend Time Keeping or Regaining Balance
- Less than half the time28%
- Never55%
Exposed to Disease or Infections
- Never72%
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
- Every day14%
- Never77%
Exposed to Extremely Bright or Inadequate Lighting Conditions
- Once a week or more but not every day13%
- Once a year or more but not every month15%
- Never70%
Indoors, Not Environmentally Controlled
- Once a year or more but not every month11%
- Never73%
In an Enclosed Vehicle or Operate Enclosed Equipment
- Never82%
Exposed to Hazardous Equipment
- Never87%
Work Schedules
- Irregular (changes with weather conditions, production demands, or contract duration)17%
- Regular (established routine, set schedule)83%
Exposed to Minor Burns, Cuts, Bites, or Stings
- Once a year or more but not every month28%
- Never72%
Spend Time Climbing Ladders, Scaffolds, or Poles
- Less than half the time16%
- Never84%
Exposed to High Places
- Never89%
Exposed to Whole Body Vibration
- Never99%
Exposed to Hazardous Conditions
- Never100%
Exposed to Radiation
- Never100%
In an Open Vehicle or Operating Equipment
- Never100%
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
- Never100%

Typical Education Levels Reported

Education levels O*NET survey respondents in this occupation most often reported having.

High school diploma or equivalent
Less than high school diploma
Post-secondary certificate

Technology Skills

Specific software and technology tools commonly used on the job.

Internet browser software
Apple Safari, Microsoft Edge, Mozilla Firefox
Operating system software
Handheld computer device software, Microsoft Windows
Data base user interface and query software
Database software, ReliaSoft Prism
Spreadsheet software
Microsoft Excel
Medical software
Electronic medical record EMR software
Accounting software
Bookkeeping software
Point of sale POS software
AFEXDirect
Office suite software
Microsoft Office software

Professional Associations

Organizations related to this occupation, such as industry and licensing bodies.

Related Occupations

Occupations that call for similar work and worker requirements.

Detailed Work Activities

More specific, granular versions of the Work Activities above.

Process sales or other transactions.
Greet customers, patrons, or visitors.
Issue money, credit, or vouchers.
Calculate costs of goods or services.
Reconcile records of sales or other financial transactions.
Answer customer questions about goods or services.
Explain technical product or service information to customers.
Monitor sales activities.
Maintain records of sales or other business transactions.
Answer telephones to direct calls or provide information.
Calculate weights, volumes or other characteristics of materials.
Prepare cash for deposit or disbursement.

Show all 23 →

Record sales or transactions data.
Provide customers with general information or assistance.
Communicate with other workers to coordinate activities.
Supervise sales or support personnel.
Train sales personnel.
Assist customers to ensure comfort or safety.
Sell products or services.
Package objects for shipping.
Prepare outgoing shipments.
Stock products or parts.
Clean work areas.

This page incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).

Based on federal labor and demographic data. Data source & methodology