Automotive Glass Installers and Repairers

Specific duties and responsibilities regularly performed in this occupation.

• Select appropriate tools, safety equipment, and parts, according to job requirements.88
• Prime all scratches on pinchwelds with primer and allow to dry.85
• Remove all dirt, foreign matter, and loose glass from damaged areas, apply primer along windshield or window edges, and allow primer to dry.85
• Check for and remove moisture or contamination in damaged areas and keep areas dry until repairs are complete.83
• Apply a bead of urethane around the perimeter of each pinchweld and dress the remaining urethane on the pinchwelds so that it is of uniform level and thickness.82
• Obtain windshields or windows for specific automobile makes and models from stock and examine them for defects prior to installation.81
• Install, repair, or replace safety glass and related materials, such as back glass heating elements, on vehicles or equipment.80
• Install replacement glass in vehicles.80
• Allow all glass parts installed with urethane ample time to cure, taking temperature and humidity into account.80
• Replace all moldings, clips, windshield wipers, or other parts that were removed prior to glass replacement or repair.77
• Remove broken or damaged glass windshields or window glass from motor vehicles, using hand tools to remove screws from frames holding glass.77
• Replace or adjust motorized or manual window-raising mechanisms.76

Developed capacities that facilitate learning or the more rapid acquisition of knowledge.

• Installation53

  Installing equipment, machines, wiring, or programs to meet specifications.

• Equipment Selection50

  Determining the kind of tools and equipment needed to do a job.

• Speaking50

  Talking to others to convey information effectively.

• Active Listening47

  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Critical Thinking47

  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

• Monitoring47

  Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Service Orientation47

  Actively looking for ways to help people.

• Social Perceptiveness47

  Being aware of others' reactions and understanding why they react as they do.

• Time Management47

  Managing one's own time and the time of others.

• Complex Problem Solving44

  Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

• Coordination44

  Adjusting actions in relation to others' actions.

• Judgment and Decision Making44

  Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Organized sets of principles and facts that apply in general domains.

• Customer and Personal Service77

  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Mechanical68

  Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

• English Language59

  Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

• Administration and Management50

  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• Administrative49

  Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

• Public Safety and Security45

  Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

• Personnel and Human Resources42

  Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

• Sales and Marketing39

  Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

• Transportation37

  Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

• Education and Training35

  Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

• Economics and Accounting34

  Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

• Computers and Electronics33

  Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Enduring attributes of the individual that influence performance.

• Near Vision63

  The ability to see details at close range (within a few feet of the observer).

• Manual Dexterity53

  The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

• Multilimb Coordination53

  The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.

• Static Strength53

  The ability to exert maximum muscle force to lift, push, pull, or carry objects.

• Arm-Hand Steadiness50

  The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

• Control Precision50

  The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.

• Deductive Reasoning50

  The ability to apply general rules to specific problems to produce answers that make sense.

• Extent Flexibility50

  The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.

• Finger Dexterity50

  The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

• Information Ordering50

  The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

• Oral Comprehension50

  The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Oral Expression50

  The ability to communicate information and ideas in speaking so others will understand.

General types of job behaviors occurring on multiple jobs.

• Performing General Physical Activities81

  Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

• Handling and Moving Objects77

  Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

• Getting Information61

  Observing, receiving, and otherwise obtaining information from all relevant sources.

• Performing for or Working Directly with the Public60

  Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

• Updating and Using Relevant Knowledge60

  Keeping up-to-date technically and applying new knowledge to your job.

• Operating Vehicles, Mechanized Devices, or Equipment57

  Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.

• Communicating with Supervisors, Peers, or Subordinates53

  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Identifying Objects, Actions, and Events52

  Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

• Organizing, Planning, and Prioritizing Work51

  Developing specific goals and plans to prioritize, organize, and accomplish your work.

• Thinking Creatively51

  Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

• Making Decisions and Solving Problems50

  Analyzing information and evaluating results to choose the best solution and solve problems.

• Establishing and Maintaining Interpersonal Relationships48

  Developing constructive and cooperative working relationships with others, and maintaining them over time.

Personal characteristics that can affect how well someone performs a job.

• Attention to Detail79

  A tendency to be detail-oriented, organized, and thorough in completing work.

• Dependability73

  A tendency to be reliable, responsible, and consistent in meeting work-related obligations.

• Cautiousness65

  A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.

• Stress Tolerance36

  A tendency to cope and function effectively in stressful situations at work.

• Integrity34

  A tendency to be honest and ethical at work.

• Perseverance31

  A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.

• Achievement Orientation27

  A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.

• Self-Control23

  A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.

• Self-Confidence20

  A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.

• Sincerity16

  A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.

• Adaptability15

  A tendency to be open to and comfortable with change, new experiences, or ideas at work.

• Initiative11

  A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.

Holland's six occupational interest types (RIASEC) this work tends to attract.

• Realistic100

  Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

• Conventional45

  Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

• Investigative21

  Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

• Enterprising7

  Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

• Social5

  Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

• Artistic0

  Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Physical and social factors that influence the nature of work.

• Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

  • Every day98%

• Face-to-Face Discussions with Individuals and Within Teams

  • Every day95%

• Telephone Conversations

  • Every day89%

• Outdoors, Exposed to All Weather Conditions

  • Every day84%
  • Once a week or more but not every day13%

• In an Enclosed Vehicle or Operate Enclosed Equipment

  • Every day84%
  • Once a month or more but not every week11%

• Contact With Others

  • Contact with others most of the time29%

• Time Pressure

  • Every day79%

• Importance of Being Exact or Accurate

  • Fairly important13%

• Indoors, Not Environmentally Controlled

  • Once a week or more but not every day33%

• Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

  • More than half the time26%

• Spend Time Standing

  • More than half the time40%
  • About half the time25%

• Exposed to Very Hot or Cold Temperatures

  • Every day23%
  • Once a month or more but not every week13%
  • Once a year or more but not every month12%

Education levels O*NET survey respondents in this occupation most often reported having.

• High school diploma or equivalent
• Less than high school diploma
• Post-secondary certificate

Specific software and technology tools commonly used on the job.

• Enterprise resource planning ERP software

  Workday software

• Operating system software

  Microsoft Windows

• Data base user interface and query software

  Recordkeeping software

• Project management software

  Estimating software

Organizations related to this occupation, such as industry and licensing bodies.

• Auto Care Association
• Automotive Maintenance and Repair Association
• Automotive Service Association
• Inter-Industry Conference on Auto Collision Repair
• National Automobile Dealers Association
• National Glass Association
• SkillsUSA
• Society of Collision Repair Specialists
• Accrediting Commission of Career Schools and Colleges
• ASE Education Foundation
• Auto Glass Safety Council
• National Institute for Automotive Service Excellence

Occupations that call for similar work and worker requirements.

• Glaziers
• Automotive Body and Related Repairers
• Automotive Service Technicians and Mechanics
• Painting Workers
• Molders, Shapers, and Casters, Except Metal and Plastic
• Cleaners of Vehicles and Equipment
• Insulation Workers
• Insulation Workers
• Painting Workers
• Heavy Vehicle and Mobile Equipment Service Technicians and Mechanics
• Furniture Finishers
• Control and Valve Installers and Repairers
• Tire Builders
• Home Appliance Repairers
• Miscellaneous Vehicle and Mobile Equipment Mechanics, Installers, and Repairers
• Electric Motor, Power Tool, and Related Repairers
• Miscellaneous Assemblers and Fabricators
• Molders, Shapers, and Casters, Except Metal and Plastic
• Structural Metal Fabricators and Fitters
• Crushing, Grinding, Polishing, Mixing, and Blending Workers

More specific, granular versions of the Work Activities above.

• Determine types of equipment, tools, or materials needed for jobs.
• Replace vehicle glass.
• Paint surfaces or equipment.
• Clean workpieces or finished products.
• Inspect structural components of vehicles to identify problems.
• Repair non-engine automotive or vehicle components.
• Reassemble equipment after repair.
• Adjust vehicle components according to specifications.
• Replace worn, damaged, or defective mechanical parts.
• Remove parts or components from vehicles.
• Cut materials according to specifications or needs.
• Install machine or equipment replacement parts.

Registered apprenticeship program titles associated with this occupation.

• Glass Installer (Auto Serv)