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Ambulance Drivers and Attendants, Except Emergency Medical Technicians

Job Zone
Job Zone 1-2: Very Little to Some Preparation Needed
Usually requires a high school diploma or GED, though some occupations may not.

Job Zones group occupations into one of five categories based on the education, experience, and training typically needed to perform them.

Tasks

Specific duties and responsibilities regularly performed in this occupation.

  • Place patients on stretchers, and load stretchers into ambulances, usually with assistance from other attendants.94
  • Replace supplies and disposable items on ambulances.93
  • Accompany and assist emergency medical technicians on calls.92
  • Earn and maintain appropriate certifications.92
  • Drive ambulances or assist ambulance drivers in transporting sick, injured, or convalescent persons.91
  • Administer first aid, such as bandaging, splinting, or administering oxygen.91
  • Remove and replace soiled linens or equipment to maintain sanitary conditions.90
  • Report facts concerning accidents or emergencies to hospital personnel or law enforcement officials.87
  • Clean and wash rigs, ambulances, or equipment.74
  • Perform minor maintenance on emergency medical services vehicles, such as ambulances.71
  • Restrain or shackle violent patients.70
  • Evaluate patient condition by checking vital signs before and after transport.

Skills

Developed capacities that facilitate learning or the more rapid acquisition of knowledge.

  • Active Listening63

    Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Critical Thinking63

    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Service Orientation60

    Actively looking for ways to help people.

  • Speaking60

    Talking to others to convey information effectively.

  • Reading Comprehension56

    Understanding written sentences and paragraphs in work-related documents.

  • Active Learning53

    Understanding the implications of new information for both current and future problem-solving and decision-making.

  • Operation and Control53

    Controlling operations of equipment or systems.

  • Social Perceptiveness53

    Being aware of others' reactions and understanding why they react as they do.

  • Coordination50

    Adjusting actions in relation to others' actions.

  • Judgment and Decision Making50

    Considering the relative costs and benefits of potential actions to choose the most appropriate one.

  • Monitoring50

    Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

  • Operations Monitoring47

    Watching gauges, dials, or other indicators to make sure a machine is working properly.

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  • Time Management47

    Managing one's own time and the time of others.

  • Complex Problem Solving44

    Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

  • Instructing44

    Teaching others how to do something.

  • Writing44

    Communicating effectively in writing as appropriate for the needs of the audience.

  • Persuasion41

    Persuading others to change their minds or behavior.

  • Learning Strategies38

    Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

  • Negotiation38

    Bringing others together and trying to reconcile differences.

  • Equipment Maintenance28

    Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

  • Systems Analysis28

    Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

  • Management of Personnel Resources25

    Motivating, developing, and directing people as they work, identifying the best people for the job.

  • Mathematics25

    Using mathematics to solve problems.

  • Troubleshooting25

    Determining causes of operating errors and deciding what to do about it.

  • Equipment Selection22

    Determining the kind of tools and equipment needed to do a job.

  • Management of Material Resources22

    Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

  • Quality Control Analysis22

    Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

  • Repairing22

    Repairing machines or systems using the needed tools.

  • Systems Evaluation19

    Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

  • Science16

    Using scientific rules and methods to solve problems.

  • Operations Analysis13

    Analyzing needs and product requirements to create a design.

  • Management of Financial Resources6

    Determining how money will be spent to get the work done, and accounting for these expenditures.

  • Programming3

    Writing computer programs for various purposes.

  • Technology Design3

    Generating or adapting equipment and technology to serve user needs.

  • Installation0

    Installing equipment, machines, wiring, or programs to meet specifications.

Knowledge

Organized sets of principles and facts that apply in general domains.

  • English Language84

    Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

  • Customer and Personal Service82

    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Transportation75

    Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

  • Medicine and Dentistry71

    Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

  • Public Safety and Security71

    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

  • Education and Training63

    Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  • Psychology61

    Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

  • Telecommunications60

    Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

  • Administration and Management53

    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

  • Computers and Electronics53

    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

  • Biology49

    Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

  • Geography49

    Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

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  • Communications and Media48

    Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

  • Sociology and Anthropology48

    Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

  • Therapy and Counseling47

    Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

  • Law and Government46

    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

  • Mathematics45

    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

  • Administrative36

    Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

  • Personnel and Human Resources35

    Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

  • Physics32

    Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

  • Chemistry28

    Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

  • Mechanical27

    Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

  • Engineering and Technology25

    Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

  • Foreign Language21

    Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

  • Economics and Accounting18

    Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

  • Philosophy and Theology18

    Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

  • Production and Processing16

    Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

  • Sales and Marketing13

    Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

  • Design8

    Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

  • Building and Construction6

    Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

  • History and Archeology6

    Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

  • Fine Arts3

    Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

  • Food Production2

    Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

Abilities

Enduring attributes of the individual that influence performance.

  • Oral Comprehension78

    The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Problem Sensitivity78

    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

  • Oral Expression75

    The ability to communicate information and ideas in speaking so others will understand.

  • Near Vision60

    The ability to see details at close range (within a few feet of the observer).

  • Deductive Reasoning56

    The ability to apply general rules to specific problems to produce answers that make sense.

  • Multilimb Coordination56

    The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.

  • Reaction Time56

    The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.

  • Speech Clarity56

    The ability to speak clearly so others can understand you.

  • Static Strength56

    The ability to exert maximum muscle force to lift, push, pull, or carry objects.

  • Arm-Hand Steadiness53

    The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

  • Far Vision53

    The ability to see details at a distance.

  • Finger Dexterity53

    The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

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  • Manual Dexterity53

    The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

  • Perceptual Speed53

    The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.

  • Rate Control53

    The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.

  • Response Orientation53

    The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.

  • Selective Attention53

    The ability to concentrate on a task over a period of time without being distracted.

  • Spatial Orientation53

    The ability to know your location in relation to the environment or to know where other objects are in relation to you.

  • Speech Recognition53

    The ability to identify and understand the speech of another person.

  • Time Sharing53

    The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

  • Trunk Strength53

    The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.

  • Category Flexibility50

    The ability to generate or use different sets of rules for combining or grouping things in different ways.

  • Control Precision50

    The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.

  • Depth Perception50

    The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.

  • Flexibility of Closure50

    The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

  • Inductive Reasoning50

    The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

  • Information Ordering50

    The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

  • Speed of Closure50

    The ability to quickly make sense of, combine, and organize information into meaningful patterns.

  • Written Comprehension50

    The ability to read and understand information and ideas presented in writing.

  • Extent Flexibility47

    The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.

  • Visualization47

    The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.

  • Written Expression47

    The ability to communicate information and ideas in writing so others will understand.

  • Auditory Attention44

    The ability to focus on a single source of sound in the presence of other distracting sounds.

  • Gross Body Coordination44

    The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.

  • Fluency of Ideas41

    The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

  • Hearing Sensitivity41

    The ability to detect or tell the differences between sounds that vary in pitch and loudness.

  • Visual Color Discrimination41

    The ability to match or detect differences between colors, including shades of color and brightness.

  • Peripheral Vision38

    The ability to see objects or movement of objects to one's side when the eyes are looking ahead.

  • Dynamic Strength35

    The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.

  • Glare Sensitivity31

    The ability to see objects in the presence of a glare or bright lighting.

  • Gross Body Equilibrium31

    The ability to keep or regain your body balance or stay upright when in an unstable position.

  • Speed of Limb Movement31

    The ability to quickly move the arms and legs.

  • Stamina31

    The ability to exert yourself physically over long periods of time without getting winded or out of breath.

  • Memorization28

    The ability to remember information such as words, numbers, pictures, and procedures.

  • Sound Localization28

    The ability to tell the direction from which a sound originated.

  • Explosive Strength25

    The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.

  • Mathematical Reasoning25

    The ability to choose the right mathematical methods or formulas to solve a problem.

  • Night Vision25

    The ability to see under low-light conditions.

  • Number Facility25

    The ability to add, subtract, multiply, or divide quickly and correctly.

  • Originality25

    The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

  • Wrist-Finger Speed19

    The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.

  • Dynamic Flexibility6

    The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.

Work Activities

General types of job behaviors occurring on multiple jobs.

  • Assisting and Caring for Others95

    Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

  • Identifying Objects, Actions, and Events88

    Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

  • Updating and Using Relevant Knowledge88

    Keeping up-to-date technically and applying new knowledge to your job.

  • Monitoring Processes, Materials, or Surroundings87

    Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

  • Performing General Physical Activities84

    Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

  • Communicating with People Outside the Organization83

    Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

  • Documenting/Recording Information83

    Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  • Handling and Moving Objects82

    Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

  • Establishing and Maintaining Interpersonal Relationships81

    Developing constructive and cooperative working relationships with others, and maintaining them over time.

  • Operating Vehicles, Mechanized Devices, or Equipment79

    Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.

  • Communicating with Supervisors, Peers, or Subordinates78

    Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Developing and Building Teams76

    Encouraging and building mutual trust, respect, and cooperation among team members.

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  • Inspecting Equipment, Structures, or Materials74

    Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

  • Getting Information73

    Observing, receiving, and otherwise obtaining information from all relevant sources.

  • Interpreting the Meaning of Information for Others73

    Translating or explaining what information means and how it can be used.

  • Performing for or Working Directly with the Public73

    Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

  • Processing Information73

    Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

  • Training and Teaching Others72

    Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

  • Organizing, Planning, and Prioritizing Work71

    Developing specific goals and plans to prioritize, organize, and accomplish your work.

  • Evaluating Information to Determine Compliance with Standards70

    Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

  • Coaching and Developing Others67

    Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

  • Coordinating the Work and Activities of Others66

    Getting members of a group to work together to accomplish tasks.

  • Making Decisions and Solving Problems66

    Analyzing information and evaluating results to choose the best solution and solve problems.

  • Working with Computers65

    Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  • Providing Consultation and Advice to Others59

    Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

  • Analyzing Data or Information58

    Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

  • Thinking Creatively58

    Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

  • Guiding, Directing, and Motivating Subordinates57

    Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

  • Resolving Conflicts and Negotiating with Others57

    Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

  • Developing Objectives and Strategies56

    Establishing long-range objectives and specifying the strategies and actions to achieve them.

  • Estimating the Quantifiable Characteristics of Products, Events, or Information56

    Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

  • Scheduling Work and Activities56

    Scheduling events, programs, and activities, as well as the work of others.

  • Judging the Qualities of Objects, Services, or People55

    Assessing the value, importance, or quality of things or people.

  • Performing Administrative Activities52

    Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

  • Staffing Organizational Units49

    Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

  • Controlling Machines and Processes48

    Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

  • Monitoring and Controlling Resources43

    Monitoring and controlling resources and overseeing the spending of money.

  • Repairing and Maintaining Mechanical Equipment42

    Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment33

    Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.

  • Repairing and Maintaining Electronic Equipment31

    Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

  • Selling or Influencing Others22

    Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Work Styles

Personal characteristics that can affect how well someone performs a job.

  • Dependability88

    A tendency to be reliable, responsible, and consistent in meeting work-related obligations.

  • Stress Tolerance85

    A tendency to cope and function effectively in stressful situations at work.

  • Self-Control83

    A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.

  • Integrity74

    A tendency to be honest and ethical at work.

  • Cooperation71

    A tendency to be pleasant, helpful, and willing to assist others at work.

  • Adaptability70

    A tendency to be open to and comfortable with change, new experiences, or ideas at work.

  • Empathy68

    A tendency to show concern for others and be sensitive to others' needs and feelings at work.

  • Attention to Detail66

    A tendency to be detail-oriented, organized, and thorough in completing work.

  • Perseverance66

    A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.

  • Sincerity52

    A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.

  • Cautiousness51

    A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.

  • Optimism46

    A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.

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  • Social Orientation46

    A tendency to seek out, enjoy, and be energized by social interaction at work.

  • Self-Confidence38

    A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.

  • Tolerance for Ambiguity37

    A tendency to be comfortable with ambiguity and uncertainty at work.

  • Humility35

    A tendency to be modest and humble when interacting with others at work.

  • Achievement Orientation29

    A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.

  • Initiative22

    A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.

  • Intellectual Curiosity6

    A tendency to seek out and acquire new work-related knowledge and obtain a deep understanding of work-related subjects.

  • Leadership Orientation3

    A tendency to lead, take charge, offer opinions, and provide direction at work.

Interests (RIASEC)

Holland's six occupational interest types (RIASEC) this work tends to attract.

  • Realistic91

    Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

  • Social62

    Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

  • Conventional43

    Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

  • Investigative24

    Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

  • Enterprising9

    Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

  • Artistic0

    Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Work Context

Physical and social factors that influence the nature of work.

  • In an Enclosed Vehicle or Operate Enclosed Equipment

    • Every day98%
  • Physical Proximity

    • Very close (near touching)87%
    • Moderately close (at arm's length)13%
  • Contact With Others

    • Constant contact with others85%
    • Contact with others most of the time15%
  • Exposed to Disease or Infections

    • Every day86%
    • Once a week or more but not every day13%
  • Frequency of Decision Making

    • Every day93%
  • Work With or Contribute to a Work Group or Team

    • Extremely important87%
    • Very important12%
  • Deal With External Customers or the Public in General

    • Extremely important89%
    • Important11%
  • Face-to-Face Discussions with Individuals and Within Teams

    • Every day81%
    • Once a month or more but not every week19%
  • Health and Safety of Other Workers

    • Very high responsibility78%
    • High responsibility11%
  • Impact of Decisions on Co-workers or Company Results

    • Very important results70%
    • Important results24%
  • Importance of Being Exact or Accurate

    • Extremely important66%
    • Very important31%
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets

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    • Outdoors, Exposed to All Weather Conditions

      • Every day53%
      • Once a week or more but not every day38%
    • Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

      • Every day64%
      • Once a week or more but not every day22%
    • Telephone Conversations

      • Every day63%
      • Once a week or more but not every day27%
    • Coordinate or Lead Others in Accomplishing Work Activities

      • Extremely important58%
      • Very important25%
      • Important12%
    • Duration of Typical Work Week

      • More than 40 hours77%
      • Less than 40 hours14%
    • Freedom to Make Decisions

      • A lot of freedom43%
      • Some freedom44%
      • Very little freedom11%
    • Work Outcomes and Results of Other Workers

      • Very high responsibility33%
      • High responsibility52%
      • Moderate responsibility12%
    • Exposed to Very Hot or Cold Temperatures

      • Every day47%
      • Once a week or more but not every day27%
      • Once a month or more but not every week11%
      • Once a year or more but not every month14%
    • Consequence of Error

      • Extremely serious60%
      • Very serious14%
      • Fairly serious12%
    • Importance of Repeating Same Tasks

      • Extremely important34%
      • Very important35%
      • Important29%
    • Time Pressure

      • Every day44%
      • Once a week or more but not every day24%
      • Once a month or more but not every week19%
      • Once a year or more but not every month11%
    • E-Mail

      • Every day43%
      • Once a week or more but not every day31%
      • Once a month or more but not every week11%
      • Never13%
    • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

      • Continually or almost continually47%
      • More than half the time19%
      • About half the time15%
    • Determine Tasks, Priorities and Goals

      • A lot of freedom20%
      • Some freedom46%
      • Limited freedom22%
      • Very little freedom11%
    • Dealing With Unpleasant, Angry, or Discourteous People

      • Every day15%
      • Once a week or more but not every day43%
      • Once a month or more but not every week40%
    • Exposed to Cramped Work Space, Awkward Positions

      • Every day17%
      • Once a week or more but not every day27%
      • Once a month or more but not every week50%
    • Spend Time Bending or Twisting Your Body

      • Continually or almost continually13%
      • About half the time13%
      • Less than half the time30%
    • Exposed to Extremely Bright or Inadequate Lighting Conditions

      • Every day26%
      • Once a week or more but not every day30%
      • Once a month or more but not every week13%
      • Once a year or more but not every month11%
      • Never20%
    • Exposed to Minor Burns, Cuts, Bites, or Stings

      • Every day36%
      • Once a month or more but not every week12%
      • Once a year or more but not every month35%
    • Indoors, Environmentally Controlled

      • Every day31%
      • Once a week or more but not every day29%
      • Once a month or more but not every week12%
      • Never29%
    • Outdoors, Under Cover

      • Every day13%
      • Once a week or more but not every day44%
      • Once a month or more but not every week18%
      • Never15%
    • Spend Time Walking or Running

      • Continually or almost continually16%
      • More than half the time26%
      • About half the time33%
      • Less than half the time25%
    • Conflict Situations

      • Every day11%
      • Once a month or more but not every week31%
      • Once a year or more but not every month21%
    • Exposed to Contaminants

      • Every day21%
      • Once a week or more but not every day14%
      • Once a month or more but not every week39%
      • Once a year or more but not every month23%
    • Indoors, Not Environmentally Controlled

      • Every day20%
      • Once a week or more but not every day41%
      • Never22%
    • Spend Time Making Repetitive Motions

      • Written Letters and Memos

        • Every day34%
        • Once a week or more but not every day14%
        • Once a month or more but not every week17%
        • Once a year or more but not every month12%
        • Never24%
      • Dealing with Violent or Physically Aggressive People

        • Once a week or more but not every day27%
        • Once a month or more but not every week68%
      • Spend Time Kneeling, Crouching, Stooping, or Crawling

        • More than half the time35%
        • About half the time31%
        • Less than half the time31%
      • Spend Time Sitting

        • More than half the time22%
        • About half the time65%
      • Spend Time Standing

        • Continually or almost continually11%
        • More than half the time13%
        • About half the time51%
        • Less than half the time25%
      • Exposed to Hazardous Equipment

        • Every day24%
        • Once a month or more but not every week16%
        • Once a year or more but not every month16%
        • Never27%
      • Level of Competition

        • Highly competitive13%
        • Moderately competitive62%
        • Not at all competitive18%
      • Exposed to Hazardous Conditions

        • Every day18%
        • Once a month or more but not every week20%
        • Once a year or more but not every month44%
        • Never16%
      • Pace Determined by Speed of Equipment

        • Extremely important18%
        • Very important19%
        • Not important at all45%
      • Spend Time Keeping or Regaining Balance

        • Continually or almost continually13%
        • More than half the time12%
        • Less than half the time49%
        • Never22%
      • Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection

        • Every day11%
        • Once a month or more but not every week26%
        • Once a year or more but not every month47%
        • Never16%
      • In an Open Vehicle or Operating Equipment

        • Every day21%
        • Once a month or more but not every week14%
        • Never61%
      • Public Speaking

        • Once a week or more but not every day13%
        • Once a month or more but not every week14%
        • Once a year or more but not every month28%
        • Never42%
      • Degree of Automation

        • Moderately automated24%
        • Slightly automated34%
        • Not at all automated37%
      • Exposed to High Places

        • Once a month or more but not every week13%
        • Once a year or more but not every month50%
        • Never37%
      • Exposed to Whole Body Vibration

        • Once a year or more but not every month30%
        • Never59%
      • Spend Time Climbing Ladders, Scaffolds, or Poles

        • Less than half the time46%
        • Never52%
      • Exposed to Radiation

        • Once a month or more but not every week11%
        • Never69%
      • Work Schedules

        • Regular (established routine, set schedule)90%

      Typical Education Levels Reported

      Education levels O*NET survey respondents in this occupation most often reported having.

      • High school diploma or equivalent
      • Some college, no degree
      • Post-secondary certificate

      Technology Skills

      Specific software and technology tools commonly used on the job.

      • Spreadsheet software

        Microsoft Excel

      • Helpdesk or call center software

        Computer aided dispatch software

      • Electronic mail software

        Microsoft Outlook

      • Office suite software

        Microsoft Office software

      • Map creation software

        Mapping software

      • Word processing software

        Microsoft Word

      Professional Associations

      Organizations related to this occupation, such as industry and licensing bodies.

      Related Occupations

      Detailed Work Activities

      More specific, granular versions of the Work Activities above.

      • Provide first aid or rescue assistance in emergencies.
      • Stock medical or patient care supplies.
      • Maintain professional knowledge or certifications.
      • Drive passenger vehicles.
      • Clean vehicles or vehicle components.
      • Notify others of emergencies, problems, or hazards.
      • Maintain vehicles in good working condition.
      • Hold patients to ensure proper positioning or safety.

      Apprenticeship Occupations

      Registered apprenticeship program titles associated with this occupation.

      • Ambulance Attendant (Emt)
      O*NET in-it

      This page incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).

      Based on federal labor and demographic data. Data source & methodology

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