Administrative Services Managers

Job Zone

Job Zone Three: Medium Preparation Needed

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Job Zones group occupations into one of five categories based on the education, experience, and training typically needed to perform them.

Tasks

Specific duties and responsibilities regularly performed in this occupation.

Monitor the facility to ensure that it remains safe, secure, and well-maintained.89
Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.88
Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.80
Plan, administer, and control budgets for contracts, equipment, and supplies.77
Participate in architectural and engineering planning and design, including space and installation management.76
Set goals and deadlines for the department.75
Conduct classes to teach procedures to staff.73
Prepare and review operational reports and schedules to ensure accuracy and efficiency.68
Manage leasing of facility space.66
Acquire, distribute and store supplies.62
Dispose of, or oversee the disposal of, surplus or unclaimed property.51
Review and approve payroll for employees.—

Skills

Developed capacities that facilitate learning or the more rapid acquisition of knowledge.

Speaking72
Talking to others to convey information effectively.
Active Listening69
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking69
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Monitoring69
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Reading Comprehension69
Understanding written sentences and paragraphs in work-related documents.
Coordination66
Adjusting actions in relation to others' actions.
Social Perceptiveness66
Being aware of others' reactions and understanding why they react as they do.
Judgment and Decision Making63
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Management of Personnel Resources63
Motivating, developing, and directing people as they work, identifying the best people for the job.
Complex Problem Solving60
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Time Management60
Managing one's own time and the time of others.
Instructing56
Teaching others how to do something.

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Writing56
Communicating effectively in writing as appropriate for the needs of the audience.
Active Learning53
Understanding the implications of new information for both current and future problem-solving and decision-making.
Persuasion53
Persuading others to change their minds or behavior.
Learning Strategies50
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Negotiation50
Bringing others together and trying to reconcile differences.
Service Orientation50
Actively looking for ways to help people.
Systems Analysis50
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Systems Evaluation50
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Operations Monitoring47
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Quality Control Analysis47
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Management of Material Resources44
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Mathematics44
Using mathematics to solve problems.
Troubleshooting41
Determining causes of operating errors and deciding what to do about it.
Management of Financial Resources38
Determining how money will be spent to get the work done, and accounting for these expenditures.
Equipment Maintenance35
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Equipment Selection31
Determining the kind of tools and equipment needed to do a job.
Operation and Control31
Controlling operations of equipment or systems.
Repairing31
Repairing machines or systems using the needed tools.
Operations Analysis22
Analyzing needs and product requirements to create a design.
Programming16
Writing computer programs for various purposes.
Technology Design16
Generating or adapting equipment and technology to serve user needs.
Science13
Using scientific rules and methods to solve problems.
Installation3
Installing equipment, machines, wiring, or programs to meet specifications.

Knowledge

Organized sets of principles and facts that apply in general domains.

Customer and Personal Service84
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management80
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language69
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Public Safety and Security62
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Personnel and Human Resources60
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Mechanical59
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Administrative58
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Building and Construction58
Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Education and Training57
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Psychology57
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Computers and Electronics56
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Mathematics53
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

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Engineering and Technology51
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Transportation50
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Economics and Accounting48
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Chemistry44
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Law and Government44
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Telecommunications44
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Therapy and Counseling42
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Communications and Media41
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Production and Processing41
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Physics37
Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Sociology and Anthropology37
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Design35
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Geography32
Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Sales and Marketing31
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Biology28
Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Medicine and Dentistry25
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Foreign Language19
Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Philosophy and Theology17
Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Food Production13
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
History and Archeology11
Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Fine Arts7
Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

Abilities

Enduring attributes of the individual that influence performance.

Information Ordering69
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Oral Comprehension69
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression69
The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity69
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Written Comprehension69
The ability to read and understand information and ideas presented in writing.
Deductive Reasoning66
The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning66
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Speech Recognition66
The ability to identify and understand the speech of another person.
Written Expression66
The ability to communicate information and ideas in writing so others will understand.
Near Vision63
The ability to see details at close range (within a few feet of the observer).
Speech Clarity63
The ability to speak clearly so others can understand you.
Category Flexibility53
The ability to generate or use different sets of rules for combining or grouping things in different ways.

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Far Vision53
The ability to see details at a distance.
Flexibility of Closure47
The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Fluency of Ideas47
The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Selective Attention47
The ability to concentrate on a task over a period of time without being distracted.
Mathematical Reasoning44
The ability to choose the right mathematical methods or formulas to solve a problem.
Originality44
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Perceptual Speed44
The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
Arm-Hand Steadiness41
The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Number Facility41
The ability to add, subtract, multiply, or divide quickly and correctly.
Time Sharing41
The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
Trunk Strength41
The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
Visualization41
The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
Manual Dexterity38
The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Memorization38
The ability to remember information such as words, numbers, pictures, and procedures.
Spatial Orientation38
The ability to know your location in relation to the environment or to know where other objects are in relation to you.
Speed of Closure38
The ability to quickly make sense of, combine, and organize information into meaningful patterns.
Auditory Attention35
The ability to focus on a single source of sound in the presence of other distracting sounds.
Control Precision35
The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
Depth Perception35
The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
Finger Dexterity35
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
Visual Color Discrimination35
The ability to match or detect differences between colors, including shades of color and brightness.
Extent Flexibility31
The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Hearing Sensitivity28
The ability to detect or tell the differences between sounds that vary in pitch and loudness.
Multilimb Coordination28
The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
Peripheral Vision28
The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
Stamina28
The ability to exert yourself physically over long periods of time without getting winded or out of breath.
Wrist-Finger Speed28
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Reaction Time25
The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
Response Orientation25
The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
Static Strength25
The ability to exert maximum muscle force to lift, push, pull, or carry objects.
Dynamic Strength22
The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
Explosive Strength22
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
Gross Body Coordination22
The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
Gross Body Equilibrium22
The ability to keep or regain your body balance or stay upright when in an unstable position.
Rate Control22
The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
Glare Sensitivity19
The ability to see objects in the presence of a glare or bright lighting.
Night Vision19
The ability to see under low-light conditions.
Sound Localization19
The ability to tell the direction from which a sound originated.
Dynamic Flexibility6
The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
Speed of Limb Movement3
The ability to quickly move the arms and legs.

Work Activities

General types of job behaviors occurring on multiple jobs.

Making Decisions and Solving Problems87
Analyzing information and evaluating results to choose the best solution and solve problems.
Communicating with Supervisors, Peers, or Subordinates86
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Getting Information86
Observing, receiving, and otherwise obtaining information from all relevant sources.
Identifying Objects, Actions, and Events86
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Organizing, Planning, and Prioritizing Work83
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Thinking Creatively81
Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Monitoring Processes, Materials, or Surroundings80
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Evaluating Information to Determine Compliance with Standards79
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Inspecting Equipment, Structures, or Materials77
Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Scheduling Work and Activities77
Scheduling events, programs, and activities, as well as the work of others.
Updating and Using Relevant Knowledge77
Keeping up-to-date technically and applying new knowledge to your job.
Communicating with People Outside the Organization76
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

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Coordinating the Work and Activities of Others76
Getting members of a group to work together to accomplish tasks.
Judging the Qualities of Objects, Services, or People75
Assessing the value, importance, or quality of things or people.
Resolving Conflicts and Negotiating with Others74
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Developing and Building Teams73
Encouraging and building mutual trust, respect, and cooperation among team members.
Analyzing Data or Information72
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Documenting/Recording Information72
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Monitoring and Controlling Resources71
Monitoring and controlling resources and overseeing the spending of money.
Developing Objectives and Strategies69
Establishing long-range objectives and specifying the strategies and actions to achieve them.
Establishing and Maintaining Interpersonal Relationships69
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Estimating the Quantifiable Characteristics of Products, Events, or Information69
Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
Guiding, Directing, and Motivating Subordinates69
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Interpreting the Meaning of Information for Others69
Translating or explaining what information means and how it can be used.
Working with Computers69
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Training and Teaching Others68
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment67
Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
Coaching and Developing Others66
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Performing Administrative Activities66
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Processing Information65
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Performing General Physical Activities63
Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
Controlling Machines and Processes60
Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
Repairing and Maintaining Mechanical Equipment58
Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
Staffing Organizational Units57
Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
Handling and Moving Objects55
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Operating Vehicles, Mechanized Devices, or Equipment55
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
Providing Consultation and Advice to Others55
Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
Repairing and Maintaining Electronic Equipment51
Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
Assisting and Caring for Others49
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Performing for or Working Directly with the Public48
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Selling or Influencing Others42
Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Work Styles

Personal characteristics that can affect how well someone performs a job.

Dependability88
A tendency to be reliable, responsible, and consistent in meeting work-related obligations.
Leadership Orientation81
A tendency to lead, take charge, offer opinions, and provide direction at work.
Attention to Detail71
A tendency to be detail-oriented, organized, and thorough in completing work.
Cautiousness71
A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.
Initiative62
A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.
Integrity61
A tendency to be honest and ethical at work.
Adaptability60
A tendency to be open to and comfortable with change, new experiences, or ideas at work.
Achievement Orientation59
A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.
Stress Tolerance59
A tendency to cope and function effectively in stressful situations at work.
Self-Confidence58
A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.
Perseverance57
A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.
Self-Control57
A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.

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Cooperation54
A tendency to be pleasant, helpful, and willing to assist others at work.
Tolerance for Ambiguity41
A tendency to be comfortable with ambiguity and uncertainty at work.
Social Orientation39
A tendency to seek out, enjoy, and be energized by social interaction at work.
Innovation36
A tendency to be inventive, to be imaginative, and to adopt new perspectives on ways to accomplish work.
Intellectual Curiosity34
A tendency to seek out and acquire new work-related knowledge and obtain a deep understanding of work-related subjects.
Sincerity28
A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.
Optimism22
A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.
Empathy21
A tendency to show concern for others and be sensitive to others' needs and feelings at work.
Humility19
A tendency to be modest and humble when interacting with others at work.

Interests (RIASEC)

Holland's six occupational interest types (RIASEC) this work tends to attract.

Conventional73
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
Enterprising73
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
Realistic53
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
Social43
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Investigative27
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.
Artistic10
Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Work Context

Physical and social factors that influence the nature of work.

E-Mail
- Every day96%
Face-to-Face Discussions with Individuals and Within Teams
- Every day89%
Contact With Others
- Constant contact with others80%
- Contact with others most of the time11%
Telephone Conversations
- Every day83%
- Once a week or more but not every day12%
Determine Tasks, Priorities and Goals
- A lot of freedom67%
- Some freedom23%
Health and Safety of Other Workers
- Very high responsibility59%
- High responsibility36%
Frequency of Decision Making
- Every day65%
- Once a week or more but not every day23%
Indoors, Environmentally Controlled
- Every day79%
Work With or Contribute to a Work Group or Team
- Extremely important68%
- Very important14%
Coordinate or Lead Others in Accomplishing Work Activities
- Extremely important61%
- Very important22%
Work Outcomes and Results of Other Workers
- Very high responsibility63%
- High responsibility19%
Freedom to Make Decisions
- A lot of freedom37%
- Some freedom53%

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Deal With External Customers or the Public in General
- Extremely important46%
- Very important31%
- Important14%
Importance of Being Exact or Accurate
- Extremely important45%
- Very important28%
- Important17%
Impact of Decisions on Co-workers or Company Results
- Very important results26%
- Important results54%
- Moderate results12%
Time Pressure
- Every day31%
- Once a week or more but not every day35%
- Once a month or more but not every week27%
Duration of Typical Work Week
- More than 40 hours48%
- 40 hours47%
Importance of Repeating Same Tasks
- Extremely important31%
- Very important30%
- Important29%
Physical Proximity
- Moderately close (at arm's length)56%
- Slightly close (e.g., shared office)24%
- I work with others but not closely (e.g., private office)14%
Spend Time Sitting
- More than half the time44%
- About half the time30%
- Less than half the time21%
Conflict Situations
- Every day19%
- Once a week or more but not every day22%
- Once a month or more but not every week32%
- Once a year or more but not every month27%
Written Letters and Memos
- Every day21%
- Once a week or more but not every day21%
- Once a month or more but not every week25%
- Once a year or more but not every month27%
Dealing With Unpleasant, Angry, or Discourteous People
- Every day13%
- Once a week or more but not every day23%
- Once a month or more but not every week31%
- Once a year or more but not every month33%
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
- Every day31%
- Once a year or more but not every month35%
- Never17%
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable
- Every day24%
- Once a week or more but not every day12%
- Once a month or more but not every week28%
- Never27%
Exposed to Contaminants
- Every day28%
- Once a week or more but not every day13%
- Once a year or more but not every month19%
- Never30%
Spend Time Standing
- More than half the time25%
- About half the time32%
- Less than half the time40%
Indoors, Not Environmentally Controlled
- Every day29%
- Once a month or more but not every week17%
- Once a year or more but not every month21%
- Never29%
Consequence of Error
- Extremely serious18%
- Very serious21%
- Serious13%
- Fairly serious13%
- Not serious at all36%
In an Enclosed Vehicle or Operate Enclosed Equipment
- Every day22%
- Once a week or more but not every day20%
- Once a year or more but not every month11%
- Never41%
Outdoors, Exposed to All Weather Conditions
- Every day13%
- Once a week or more but not every day15%
- Once a month or more but not every week30%
- Never34%
Exposed to Hazardous Equipment
- Every day19%
- Once a week or more but not every day12%
- Once a month or more but not every week15%
- Once a year or more but not every month19%
- Never35%
Level of Competition
- Highly competitive18%
- Moderately competitive42%
- Slightly competitive22%
- Not at all competitive18%
Public Speaking
- Every day18%
- Once a week or more but not every day11%
- Once a month or more but not every week14%
- Once a year or more but not every month28%
- Never28%
Spend Time Walking or Running
- More than half the time15%
- About half the time16%
- Less than half the time64%
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
- Continually or almost continually12%
- More than half the time14%
- About half the time20%
- Less than half the time31%
- Never23%
Exposed to Hazardous Conditions
- Every day20%
- Once a month or more but not every week17%
- Once a year or more but not every month19%
- Never39%
Spend Time Making Repetitive Motions
- Continually or almost continually11%
- About half the time14%
- Less than half the time59%
- Never12%
Exposed to Very Hot or Cold Temperatures
- Once a week or more but not every day15%
- Once a month or more but not every week14%
- Once a year or more but not every month20%
- Never42%
Exposed to High Places
- Once a month or more but not every week33%
- Once a year or more but not every month20%
- Never36%
Exposed to Minor Burns, Cuts, Bites, or Stings
- Once a week or more but not every day18%
- Once a month or more but not every week16%
- Once a year or more but not every month19%
- Never45%
Outdoors, Under Cover
- Every day11%
- Once a year or more but not every month27%
- Never47%
Exposed to Cramped Work Space, Awkward Positions
- Once a month or more but not every week32%
- Once a year or more but not every month24%
- Never37%
Spend Time Bending or Twisting Your Body
- Less than half the time71%
- Never15%
Degree of Automation
- Moderately automated30%
- Slightly automated43%
- Not at all automated28%
Exposed to Extremely Bright or Inadequate Lighting Conditions
- Once a week or more but not every day12%
- Once a year or more but not every month15%
- Never57%
Spend Time Kneeling, Crouching, Stooping, or Crawling
- Less than half the time79%
- Never17%
Spend Time Climbing Ladders, Scaffolds, or Poles
- Less than half the time72%
- Never23%
Dealing with Violent or Physically Aggressive People
- Once a week or more but not every day13%
- Once a year or more but not every month22%
- Never56%
In an Open Vehicle or Operating Equipment
- Once a month or more but not every week14%
- Never66%
Exposed to Disease or Infections
- Once a month or more but not every week13%
- Once a year or more but not every month12%
- Never67%
Spend Time Keeping or Regaining Balance
- More than half the time14%
- Less than half the time23%
- Never62%
Pace Determined by Speed of Equipment
- Not important at all73%
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
- Once a year or more but not every month21%
- Never66%
Work Schedules
- Irregular (changes with weather conditions, production demands, or contract duration)17%
- Regular (established routine, set schedule)83%
Exposed to Whole Body Vibration
- Once a year or more but not every month18%
- Never77%
Exposed to Radiation
- Never99%

Typical Education Levels Reported

Education levels O*NET survey respondents in this occupation most often reported having.

Associate’s degree or other 2-year degree
High school diploma or equivalent
Some college, no degree

Technology Skills

Specific software and technology tools commonly used on the job.

Enterprise resource planning ERP software
Microsoft Dynamics, Oracle PeopleSoft, Sage MAS 200 ERP, SAP software
Word processing software
Google Docs, Microsoft Word
Electronic mail software
Email software, IBM Notes, MicroFocus GroupWise, Microsoft Outlook
Data base user interface and query software
FileMaker Pro, Microsoft Access, Sage 300 Construction and Real Estate, Yardi software
Accounting software
Fund accounting software, Intuit QuickBooks, Sage 50 Accounting
Human resources software
ADP Enterprise HR, ADP Workforce Now, Human resource management software HRMS
Document management software
Adobe Acrobat, Microsoft SharePoint
Desktop publishing software
Adobe PageMaker, Microsoft Publisher
Office suite software
Google Workspace software, Microsoft Office software
Computer aided design CAD software
Autodesk AutoCAD, Autodesk Revit
Internet browser software
Microsoft Internet Explorer, Web browser software
Project management software
Microsoft Project, Oracle Primavera Enterprise Project Portfolio Management
Spreadsheet software
Microsoft Excel
Enterprise system management software
IBM Power Systems software
Customer relationship management CRM software
Blackbaud The Raiser's Edge
Cloud-based data access and sharing software
Google Drive
Operating system software
Microsoft Windows XP
Data base management system software
Teradata Database
Instant messaging software
GroupMe
Financial analysis software
Delphi Technology
Data base reporting software
SAP BusinessObjects Crystal Reports
Presentation software
Microsoft PowerPoint
Industrial control software
Supervisory control and data acquisition SCADA software
Process mapping and design software
Microsoft Visio

Professional Associations

Organizations related to this occupation, such as industry and licensing bodies.

Related Occupations

Occupations that call for similar work and worker requirements.

Detailed Work Activities

More specific, granular versions of the Work Activities above.

Monitor facilities or operational systems.
Direct facility maintenance or repair activities.
Manage construction activities.
Prepare operational budgets.
Plan facility layouts or designs.
Develop organizational goals or objectives.
Conduct employee training programs.
Prepare operational progress or status reports.
Purchase materials, equipment, or other resources.
Manage inventories of products or organizational resources.
Allocate physical resources within organizations.

Apprenticeship Occupations

Registered apprenticeship program titles associated with this occupation.

Industrial Production Supervisor (Manager)

This page incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).

Based on federal labor and demographic data. Data source & methodology